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Lima Auto Mall - Service Center

Lima, OH

4.8
535 Reviews

535 Reviews of Lima Auto Mall - Service Center

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January 03, 2020

excellent experience The employees in service, parts and body shop have always provided excellent service. Body repair is second to none. Excellent paint match and fit fo More

by jtaylor32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eric Maenle, Eric Dalrymple, Luke Taylor
January 02, 2020

The service personnel at Lima auto mall were great. The service crew was great and kept me very informed on my service. Everything was done in a timely manner. Great job. Did a great job getting me warr More

by NIESEFAM4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb, Eric Maenle
January 02, 2020

Great! Everything was perfect! The people there are very knowledgeable, friendly, and courteous. They are always trying to make sure you have a good experi More

by BAUMGARTNERJIM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2020

Fabulous service! They are so knowledgeable and helpful. I’m always confident in their service . They go out of their way to make it easy to get my vehicle In. More

by MARCIA3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2019

Awesome service The guys are always so nice there, service is always so informative on what needs to be done to the car and what they've done to it. I think that's gr More

by FETZER06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the name of the two gentlemen that helped me.
December 29, 2019

oil change came in for an oil change and check up. they found the water pump was leaking. thank goodness. I had just had it changed at another dealer a month ag More

by diane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : gerry keyser, caleb lovejoy
December 27, 2019

Frindly and Helpful Time for an oil change, I was able to schedule an appointment in a timely and convenient manner. I would definitely return and would recommend LAM to More

by WillieMan354
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
December 22, 2019

my 2014 XTS Cadillac needed to be serviced. They not only got me in quickly, but when I arrived last Friday at 4:30 PM, the door opened quickly, the men gave be immediate attention, and the serv More

by cfortman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Morrison, Eric Maenle
December 21, 2019

Old Silverado Needed Rehabilitation Jeff Taylor took charge of an initial brakes problem. One thing led to another. Truck was purchased new from this dealership 22 years ago. It has li More

by hdukeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie ???? technicial
December 18, 2019

Service Review very efficient and everyone is friendly and knowledgeable about services and fees. From the service desk to the payment desk, great employees, so n More

by KLONG831
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerry, Mike
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