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Lima Auto Mall - Service Center

Lima, OH

4.8
535 Reviews

535 Reviews of Lima Auto Mall - Service Center

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June 05, 2020

Excellent as usual. I had both of my vehicles serviced this week and as usual, everyone was fantastic! I will not take my vehicles to any other service company. More

by Vernon and Kim Leugers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb Lovejoy
June 03, 2020

Eric was wonderful. He explained the troubleshooting Eric was wonderful. He explained the troubleshooting cost and kept me informed as repairs were made. Columbus Chevy dealer could not diagnosis p More

by bkiracofe
Recommend Dealer
Yes
Employees Worked With
Eric Maenle
May 31, 2020

Always Fast and friendly Great sales and service teams. Always get updated on the last and greatest deals when I take a vehicle in for service. I won't go anywhere else for my More

by LADYRED0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tanguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
May 25, 2020

Had a battery checked that you replaced Had battery replaced. After the battery was replaced the car would not start.. Brought it back and they told me that it had a bad starter modulator. More

by jldominic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service writer
Jun 13, 2020 -

Lima Auto Mall responded

Sorry about the problems you are having. Please call and ask for Jeff Taylor, he is the fixed operations manager and will help you in any way he can. We have been in business for over one hundred years and pride our dealership with great customer service.

May 23, 2020

I have never had a problem with anything they have done. I never got the respect that I got from any other dealers. Especially the one across the street. I had been over there at least five times, and they More

by dartanion001
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
May 22, 2020

oil change polite and courteous .prompt and friendly. waiting room was clean . it didn't take long to get my oil changed and tires rotated. I go back again. More

by KARENEWING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2020

I Didn’t have to wait for my appointment. Their technicians were on time and very professional. The waiting room was very clean and comfortable. More

by Kym
Recommend Dealer
Yes
Employees Worked With
Caleb Lovejoy
May 10, 2020

Car service department The service dept. is always very nice and I get great service and they tell me if anything needs done but don't pressure me in getting it done. More

by vpatton53@watchtv.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
May 04, 2020

Change the name on the emails you send me The services are fine but you people keep addressing my mom and not me the actual car owner, my name is Tyler Nuss not Karen. More

by TYLERMNUSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles McClung
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2020

Sevices I Have dealt with Lima Auto Mall for quite a few years now and have always had a great experience with top-notch friendliness from the employees and g More

by lmorlocksr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Lovejoy,Mike,
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