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Lima Auto Mall - Service Center

Lima, OH

4.8
536 Reviews

536 Reviews of Lima Auto Mall - Service Center

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March 09, 2021

I just happened to be town and called to see if I could an oil change that same day and they worked me in. Thanks so didn't have to make an extra trip as I live 30 miles north of Lima More

by MCKNISLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
March 08, 2021

My experience was without stress. My car needs were done in a timely manner and I am satisfied with what was done. I will recommend Lima Auto Mall to others. More

by tajoy4j
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
March 03, 2021

As always, the associates are friendly and courteous. The repairs are done is a very timely manner. I strive to keep my vehicle in good shape. I am a little concerned with the increase of repairs nee More

by Ms Vett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaleb Lovejoy , Eric Maenle
March 02, 2021

Lima auto mall has always had great service and the service techs are friendly and informative . I always recommend them to anyone who wants help. More

by HEITMEYERL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb
February 12, 2021

We received courteous and prompt service as well as knowledgeable service personnel to address the problem and fix it properly. Very reliable and trustworthy service dept. More

by jbaudi0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Maenle, Eric Dalrymple
February 11, 2021

Helpful; Courteous; Responsive; Dependable; Timely; Reasonable; Respectful; Fair; Honest; Enjoyable; Consistent I ran out of words to describe these people's performance when servicing my cars. More

by WSCHICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
February 10, 2021

I was very happy with this dealership that boasted of their certified warranty and they really stood behind it. My strut and labor was covered under this warranty. More

by HMB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb, Eric Maenle
February 09, 2021

Great experience. Changed my thoughts on when and where to get service done. Earned my Future business for sure. Friendly from the time I walked in. Lounge was very nice while waiting for service to be co More

by JORDAN2021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
January 30, 2021

Charles is a fantastic salesman. He is very knowledgeable and gets everyone the best deal. He knows which vehicle is compatible with each person. He listens to what the customers want and makes sure he fulfi More

by Neaja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles McClung
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2021

I really like Lima Auto Mall's service. They are the I really like Lima Auto Mall's service. They are the perfect mix of professional and personable. They explain what they are doing for service and a More

by customaudionathan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Lovejoy , Eric Maenle
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