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537 Reviews of Lima Auto Mall - Service Center
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May 16, 2021
Everyone I encountered were friendly and or professional. I decided to travel to the dealership for an oil change in hopes to have a conversation about upcoming service recommendations for the 50,000 mile m I decided to travel to the dealership for an oil change in hopes to have a conversation about upcoming service recommendations for the 50,000 mile mark I would hit this summer and also get some quotes for some new tire options to do this summer also. It didn’t go as I had hoped it would as the interaction at check in seemed a bit rushed or scripted so I didn’t really get any service recommendations/quotes and I didn’t even bring up the tire quote at that point. But the service was quick and I got the things done that I originally asked for. On the way back home I noticed that I had a check engine light was on. I was too far away to turn around. Luckily I had recently purchased a code reader and got to try it out for the first time. I was able to reset the code and the engine light went away. It didn’t give me the greatest feeling of quality of work, but I know sometimes things happen. Overall, though, I felt like I could have just gotten this service done at an oil change shop in my hometown since I didn’t quite get all the info I had hoped to this trip. But everything checked out fine from the multi point inspection and they washed the car for me so it wasn’t a total loss. More
by STERRETT_J
Verified CustomerEmployees Worked With
May 15, 2021
they offered good service at a reasonable rate and in a timely manner. then returned the car cleaner than when it came in. will use this service again timely manner. then returned the car cleaner than when it came in. will use this service again More
by LABNKK
May 13, 2021
Went for routine service, oil change tire rotation, for my Impala. Service people were very friendly and courteous. The service was thorough and provided very valuable information on my cars status. Alway my Impala. Service people were very friendly and courteous. The service was thorough and provided very valuable information on my cars status. Always a pleasant visit. More
by DWM260
Employees Worked With
May 06, 2021
Lima Chevrolet plays has treated us like family for the 7 years we have done business with them. Caleb in the service department always gives us 5 star service and takes care of us very quickly. years we have done business with them. Caleb in the service department always gives us 5 star service and takes care of us very quickly. More
by salyers88
Employees Worked With
Caleb
May 01, 2021
My vehicle was scheduled and pulled right in on time. Reviewed scheduled work and had a couple other requests for minor issues, all resolved and vehicle left all up to date for now. Always satisfied with Reviewed scheduled work and had a couple other requests for minor issues, all resolved and vehicle left all up to date for now. Always satisfied with the service at this dealership. More
by Blankc01
Employees Worked With
Caleb
April 29, 2021
The Lima Auto Mall service team is second to none! They worked my vehicle into a time slot that allowed me to not miss any work. The courtesy driver was prompt and had me back to work and picked me up whe worked my vehicle into a time slot that allowed me to not miss any work. The courtesy driver was prompt and had me back to work and picked me up when my vehicle service was complete. More
by PKESLER
April 28, 2021
The service department employees are always very helpful, friendly and trustworthy. I much appreciate the excellent customer service I receive whenever my car needs service. friendly and trustworthy. I much appreciate the excellent customer service I receive whenever my car needs service. More
by herbiesue1954
