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Lima Auto Mall - Service Center

Lima, OH

4.8
537 Reviews

537 Reviews of Lima Auto Mall - Service Center

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June 26, 2021

Very satisfied with the time and attention given to the need of my car. More

by tajoy4j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
June 25, 2021

Don’t understand why I get coupons in the mail and then the dealership tells me they are not valid. An oil change for 49.95 didn’t work because it was only for 6 Quarts!! My Tahoe takes 8. I guess, don’t More

by reiderottawa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Maenle
June 22, 2021

The service is great, you drop off your vehicle and it is always returned when promised. More

by JIML5
Recommend Dealer
Yes
Employees Worked With
Eric Maenle
June 20, 2021

Service was in a timely manor. Very Professional. The price was reasonable. I will be returning to The Lima Auto Mall for my next service work. Awesome. More

by bushongswetunem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
June 16, 2021

Eric from service was great as always. Mary from the collision center was fantastic. I would bring my car back anytime without hesitation. Top notch. More

by buckeyechamps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary , Eric Maenle
June 11, 2021

We always go to Lima Auto Mall for our service needs. Very professional and thorough. We never feel like we are being upsold and told we need additional things done when we really don't. More

by BRENDA.MEAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
June 10, 2021

Just needed oil changed and tires rotated. Was done in less than an hour. Thank you Auto Mall for a job well done as usual More

by JohnG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
May 29, 2021

Fast and friendly service, very helpful with any questions and or concerns. Never feel pressured to do more than the service I asked for! Keep up the awesome work service department! More

by crotingerb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
May 18, 2021

The customer service was excellent! I really felt special. Everyone was so nice and courteous to me. I will continue to buy all my vehicles at Lima Auto Mall More

by LIZZ411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
May 18, 2021

Everyone was friendly and courteous. The wait was not unreasonable and they even washed my car for me. Only problem I had was that my husband came with me for the service on my Cadillac and ended up buyi More

by GWENPRATT67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Swaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
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