Lima Auto Mall

I have purchased 5 vehicles from Lima Auto Mall and have have them all serviced there also . The sales and service teams are always courteous and professional . Service is always completed in a timely manne have them all serviced there also . The sales and service teams are always courteous and professional . Service is always completed in a timely manner and always completed to my complete satisfaction . There is no place else for my business ! Thank you Ryan Swaney , Keith Shockency , and your teams ! More

This was a wonderful buying experience. Those I worked with at the Lima Auto Mall all did what they said they would. I happily drove 3 hours (a total 6 hours round trip) to do business with Those I worked with at the Lima Auto Mall all did what they said they would. I happily drove 3 hours (a total 6 hours round trip) to do business with them. I highly recommend them. More

Enjoy working with everyone in the service department. Always explains everything to me and very friendly and I like that they wash my car every time it’s serviced. Always explains everything to me and very friendly and I like that they wash my car every time it’s serviced. More

I was greeted with a smile and the waiting area was clean and very pleasant and the service was fast and efficient. and very pleasant and the service was fast and efficient. More

Always a pleasure no matter what I need, this time it was a bigger car! Lima Auto Mall has been our go to place for anything car related for over a decade & we'll be back for the next one! a bigger car! Lima Auto Mall has been our go to place for anything car related for over a decade & we'll be back for the next one! More

My sister and I desperately needed a car! One vehicle doesn't work when raising a teenager crashes into work, grocery shopping and medical appointments that included another sister while she One vehicle doesn't work when raising a teenager crashes into work, grocery shopping and medical appointments that included another sister while she battled cancer whose van died. Our 2004 Blazer was holding up but we always felt stress over when our luck would run out.Having horrible results with 2 vehicles purchased from private individuals we had to switch strategies and for the last year have been saving money to hopefully find a good used car thru a dealership. We both are retired on SS working part time. We finally had enough money to start looking for a vehicle. We had no intention of purchasing the day we began cruising the dealerships. Our minds were changed when we drove thru the Lima Auto Mall and spotted a GMC Terrain that looked brand new. We got out to explore and was blown away by the price and the year - 2013. Charles McClung came out to greet us. We were immediately at ease and to make a long story short (too late!)he worked his magic along with the entire team and we became the owners of that beautiful well maintained vehicle. They worked within our means and put together a financial package and warranty that was designed to make our lives much easier. We will always be grateful for their expertise and will always feel blessed by their genuine compassion and empathy! We can now let the 2004 Blazer take a bit of a break while we let our Terrain do most of the work. More

This was my first experience with leasing a car and I must say from the time I pulled up at Lima Auto Mall in Lima, OH it was a sure positive feeling I was in the right place. Dan C. Was there with a fr must say from the time I pulled up at Lima Auto Mall in Lima, OH it was a sure positive feeling I was in the right place. Dan C. Was there with a friendly smile and confidence, that was reassuring to me he wanted to help me with any questions I had. This really was a true blessing that I was even led this way I had been praying and God delivered Dan my way. The whole team there was absolutely amazing and family oriented. From housekeeping to service staff everyone I came in contact with especially Dan he was so patient with me cause I know nothing about cars but the answers to the questions I had made it so easy to talk with him and understood just what he was saying to me. I can say he is honest hardworking and loyal to this company in lima. This was one of the most memorable moments in my life thank you Dan C. for your compassion and encouragement. More

I drove down from Michigan and didn’t go to a local dealer because of the customer service I received on the phone and via text with this dealership. I wasn’t disappointed! Very pleased with the whole dealer because of the customer service I received on the phone and via text with this dealership. I wasn’t disappointed! Very pleased with the whole experience and would highly recommend! More

Thanks to Dan, who showed great kindness, patience, humor, and especially knowledge, buying a car was a wonderful experience. We would highly recommend others to Lima Auto Mall. humor, and especially knowledge, buying a car was a wonderful experience. We would highly recommend others to Lima Auto Mall. More

Appointment easy to make, service kept on time. Everyone friendly and courteous. Saved a few $ with coupon. Everyone friendly and courteous. Saved a few $ with coupon. More