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Lima Auto Mall

Lima, OH

4.9
2,883 Reviews
NOW HIRING 3 SALESPEOPLE @ LIMA CHEVROLET CADILLAC 419-993-6000 Ask for Ryan Swaney If you, or if you know of anyone, that could use a good job please let us know! The only requirements: 1. A Good Attitude 2. Ability to Listen 3. Willingness to learn 4. Desire to be the best 5. A team player 6. You ___________________ We can provide you: 1. A great atmosphere with a family owned company 2. A guaranteed salary + bonuses 3. Health, Vision and Dental Insurance 4. 401K 5. A 5 day work week 6. Best hours around in the car business 7. Free training ___________________ We are extremely proud to be a part of the recent changes and now transition into Lima Chevrolet Cadillac. Now with more business, we need help in finding a few new salespeople. If interested in talking more, let us know! There is plenty of traffic here and continuing to get busier every day!! We just need a few more solid people! ______________________________________________________________________________________________________________ From our first day of business over 100 years ago, we here at Lima Chevrolet Cadillac have held a solid commitment to providing the broadest selection of Chevrolet & Cadillac vehicles in Lima as well as the surrounding counties. As such, we have become an GM Certified automotive leader in our area. From the beginning, Lima Chevrolet Cadillac has provided the best selection of vehicles, top notch showroom, service department and grounds. We continue to provide quality customer service, and under our new management we are stepping up the effectiveness and efficiency of the whole process! Everyone is busy and values their time, we want the chance to show you again or prove to you how quick buying a vehicle can be! Whether you are in the market for a New Chevrolet, Cadillac or a quality Pre-owned or GM Certified used vehicle, we have what you are looking for. If we don't have what you are looking for here and you want to keep your business here, let us locate it for you and get it here! Also, we have many financing options, 1st time buyer with no credit, lack of established credit, credit issues (student loans/ medical bills) or think you have the worst credit possible, we have guaranteed financing and NO credit application will be denied. In need of auto parts or maintenance? You will find the professionally managed Auto Parts and Service Departments at Lima Chevrolet Cadillac offer great pricing for any of your automotive needs. With convenient hours to best fit your busy schedule, we provide the service you need in a timely manner and at a price that you can afford. If you have any questions, please contact us at 419-993-6000.
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2200 North Cable Road

Lima, OH

45807

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Showing 2,883 reviews

May 09, 2019

Honest, friendly service, best price car I havent bought a car for 13 years. The car business is not what it was 13 years ago. The internet has made things very competitive. There is no longe More

by JJHUB1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron, Dan Cherkas
May 07, 2019

A no hassel oil change In a busy world we live in it is great to be able to drop off our car for service after hours. We received a phone call letting us know that the serv More

by Petr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Maenle
May 06, 2019

2016 camry Dan Cherkas and Josh Gaines were very good to deal with. I would recommend anyone to purchase there next vehicle from Lima Auto Mall. Thanks again. More

by RONSC
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Cherkas
May 06, 2019

Excellent Service and very personable experience. I was met at the door by Mike Tanguay. My first thought was "Oh No" here comes a high sales pitch. I was pleasantly proved wrong. Mike is a very pr More

by Tom Shobe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tanguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2019

GREAT service Dan and Josh were great guys to work with. I would highly recommend Lima Auto Mall to anyone looking for a new or pre owned vehicle. More

by Jackie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Cherkas
May 05, 2019

Disappointing Purchase BUYERS BEWARE. Unfortunately, I cannot give negative stars with my experience pertaining to Lima Auto. In December 2018, I purchased a Certified Cadil More

by kyleg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Swaney
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2019 -

Lima Auto Mall responded

Lima Auto Mall would like to apologize for any concern or issue that you may have experienced after your purchase. We also would like to address your concerns in regard to your experience after your purchase. As a dealership owned by the same family for over 115 years, we take these matters very seriously. The SRX that was purchased, as all certified Cadillacs do, went through a stringent 172 point inspection before it was placed out on the lot for sale. After reading your review, and working with you through your follow up visits, we reread the inspection and found that it did pass all 172 points and met all the requirement set in place by Cadillac themselves to be considered certified. As we understand, from your correspondence and multiple phone calls several months after your visit, one of the concerns that you had was the tires needed to be replaced. Again, in looking back at the inspection, it acknowledges the tread depth on the tires which passed the Cadillac minimum requirements as of the time that you purchased the vehicle. At that time the SRX had approximately 28,700 miles on it. Months later, during your call with Ryan Swaney, you also acknowledged that the vehicle at that time had over 40,000 miles on it. Unfortunately, one of the items that we cannot control on a vehicle is how it will be driven and to what length on a set of tires. That said, we again want to apologize if the tires need replaced at that time but, after you have had possession of the vehicle for more than a few months and have driven nearly 12,000 miles more during that time, we are unable to purchase tires for you as requested. Unfortunately, tires are a necessity but also a responsibility of ownership. We also would like to address your concern for dealing with other members of your family. As a dealership we take privacy very seriously as well. That said, unfortunately, if a family member calls, as they did with one of your concerns, we cannot always go over details of the purchase or give other information regarding to, so as to keep the privacy and security of each of our customers in tact. We can understand that how this can be perceived as rude or a lack of willingness to help. If you would like to have a family member help fulfill any concerns with your purchase or future services here with Lima Auto Mall, please let us know and we will have you fill out a written letter requesting us to release information to folks other than yourself. If you have any further concerns, please feel free to reach out to me, Ryan Swaney at 419-993-6000. We want to thank you again for your business.

May 05, 2019

Apparently You Can Not Question the Service Manager My husband and I just moved to the area. My car needed an oil change so we decided to try the dealership at Lima. Walked in and the man who checked More

by THEPATTERSONS2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keith Shockency
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2019 -

Lima Auto Mall responded

We want to apologize for a bad experience. There is never an excuse for not responding to any customers questions in a polite, kind manner. We also want to sincerely thank you for the positive comments in regard to our other employees. We had an issue, took care of the issue, and it unfortunately turned it into a poor experience. We will review this with the concerned employee so this does not happen again. Thank you for the kind comments.

May 04, 2019

Great service Chris was a great person to work with. Everyone we encountered was very helpful. Josh Gaines was a great help I would suggest checking them out More

by SmilelaurA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Kiefer
May 02, 2019

Awesome Experience Great service, professional employees, awesome attitudes! Very clean environment. Very welcoming from the time you hit the door. No complaints. Very More

by ISEKINGM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Morrison
May 01, 2019

Great Place Very reasonable and intelligent people to work with, Dan is great 👍 Stop in and check out the inventory. Clean and neat showroom,,, give these people More

by Greg
Recommend Dealer
Yes
Employees Worked With
Dan Cherkas
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