
Lima Auto Mall
Lima, OH
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Honest, friendly service, best price car I havent bought a car for 13 years. The car business is not what it was 13 years ago. The internet has made things very competitive. There is no longe I havent bought a car for 13 years. The car business is not what it was 13 years ago. The internet has made things very competitive. There is no longer room for 1000's of dollars in negotiating like years past. Given that, after spending days looking at 3 vehicles in a 100 mile radius, the car we purchased from Lima automall was the cleanest and best priced car in that radius. The team worked hard to earn my business and provided honest and great service the entire time. Save yourself wasted time trying to find a better car for a better price at other dealers; If the car you want is at Lima automall, purchase it. More
A no hassel oil change In a busy world we live in it is great to be able to drop off our car for service after hours. We received a phone call letting us know that the serv In a busy world we live in it is great to be able to drop off our car for service after hours. We received a phone call letting us know that the service requested has been completed and that our vehicle was ready to be picked up. We stopped in to pick up the vehicle and we asked a few questions and Eric answered all our questions concerning our car. More
2016 camry Dan Cherkas and Josh Gaines were very good to deal with. I would recommend anyone to purchase there next vehicle from Lima Auto Mall. Thanks again. Dan Cherkas and Josh Gaines were very good to deal with. I would recommend anyone to purchase there next vehicle from Lima Auto Mall. Thanks again. Ron Schroeder. More
Excellent Service and very personable experience. I was met at the door by Mike Tanguay. My first thought was "Oh No" here comes a high sales pitch. I was pleasantly proved wrong. Mike is a very pr I was met at the door by Mike Tanguay. My first thought was "Oh No" here comes a high sales pitch. I was pleasantly proved wrong. Mike is a very professional sales person who put us at ease within the first few minutes. I knew what I wanted in appointments in a vehicle and the price I could afford, but had no idea what brand or model would meet our needs and expectations. Mike made several suggestions and recommended several specific vehicles. We focused on a 2017 Chevy Equinox and Mike gave us a complete detailed presentation of what that vehicle offered. We took it for a drive and after some negotiation purchased the car. I don't remember the assistant sales manager's name but when I made a counter offer, he didn't just say no but rather sat down with us and explained why he needed to stay at the price they offered it to us at. I was impressed with his explanation and his genuine desire for us to understand his position. Finally we were taken to the finance person's office where we finished the deal. Not only was he very professional but personable as well. Our experience at Lima Auto Mall was excellent from start to finish and I will recommend you to all my friends. Thank you for making us feel at ease when making our decision and thank you for your friendly and cheerful attitude while dealing with us. Tom Shobe More
GREAT service Dan and Josh were great guys to work with. I would highly recommend Lima Auto Mall to anyone looking for a new or pre owned vehicle. Dan and Josh were great guys to work with. I would highly recommend Lima Auto Mall to anyone looking for a new or pre owned vehicle. More
Disappointing Purchase BUYERS BEWARE. Unfortunately, I cannot give negative stars with my experience pertaining to Lima Auto. In December 2018, I purchased a Certified Cadil BUYERS BEWARE. Unfortunately, I cannot give negative stars with my experience pertaining to Lima Auto. In December 2018, I purchased a Certified Cadillac SRX at Lima Auto Mall. The team at Lima Auto worked with me, and I thought I had a great deal when I left the door. However, I was completely mistaken. In just four months of owning the vehicle, I've had two significant services done with limited miles on the car. I reached out to the sales team to discuss these issues. The Sales Manager, Ryan, was disrespectful to myself and my family. Ryan's lack of professionalism and ill-mannered behavior is concerning to customers and reveals how Lima Auto operates. Once a deal has been reached, then they care less about any services, questions, or needs that you may have in the future. Moving forward, I will be taking my business elsewhere. Hope this review is beneficial to all vehicle consumers in Northwest Ohio! More
Apparently You Can Not Question the Service Manager My husband and I just moved to the area. My car needed an oil change so we decided to try the dealership at Lima. Walked in and the man who checked My husband and I just moved to the area. My car needed an oil change so we decided to try the dealership at Lima. Walked in and the man who checked me in was extremely nice (no complaints at all with him) . After about an hour and a half , he comes back and says that someone broke a bolt on my wheel during my tire rotation and they are fixing it for free and was sorry for the wait. (Again no complaints about him) . After a bit , another guy comes back and tells us the car was ready (this I believe was the Service Manager , Keith, from what I looked up on your staff page online. My husband questioned him on what happened. When we walked out to get in the car, my husband asked which tire it was because it's our property, something was broke on it and we are allowed to ask questions. Keith then said "I DONT KNOW WHY YOU DONT BELIEVE ME " referring to the story he told my husband I side. He handed my husband the bolt , which wasnt rusted at all , and Keith then proceeded with more complete attitude . I said we are allowed to ask questions as the customer , by husband handed him the bolt back and said we wont be back and Keith yelled "Good" and opened the garage door. Now with that said he did take 30 off the bill which was appreciated. We just wanted to know how it happened and which tire it was. I was getting ready to drive this back to Lakeview. It was so extremely rude I was beside myself. I felt totally uncomfortable asking any kind of question or even being in the garage. It was rude beyond belief. I really dont think we should have paid for any of it based on all that. And it was a shame because literally everyone else there was nice , including the salesman inside and the nice woman at the counter. He ruined the whole experiance because clearly you are not able to question something when they break something on your car. More

Great service Chris was a great person to work with. Everyone we encountered was very helpful. Josh Gaines was a great help I would suggest checking them out Chris was a great person to work with. Everyone we encountered was very helpful. Josh Gaines was a great help I would suggest checking them out More
Awesome Experience Great service, professional employees, awesome attitudes! Very clean environment. Very welcoming from the time you hit the door. No complaints. Very Great service, professional employees, awesome attitudes! Very clean environment. Very welcoming from the time you hit the door. No complaints. Very patient answering questions. Highly recommended! More

Great Place Very reasonable and intelligent people to work with, Dan is great 👍 Stop in and check out the inventory. Clean and neat showroom,,, give these people Very reasonable and intelligent people to work with, Dan is great 👍 Stop in and check out the inventory. Clean and neat showroom,,, give these people a chance when vehicle shopping! More