Lima Auto Mall
Lima, OH
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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I want to start by saying we have never used Lima Mall Auto services before. Boy have we been missing out. I sent a message via carfax website and received a prompt call. Ryan was pleasant and set up an a Auto services before. Boy have we been missing out. I sent a message via carfax website and received a prompt call. Ryan was pleasant and set up an appointment for a test drive. He even gave me his personal cell phone number in case I should have any questions. All staff was welcoming and the dealership had a pleasant atmosphere. Mike was knowledgeable about the cars available on the lot that fit our wish list. He was very informative about the different car models and the pros and cons of each. We felt at ease and was not pressured about a sale. They were kind enough to ready a car for us that they just received off a truck, it was still packaged for transport. All staff was very accommodating so we were able to test drive it. I was impressed that each car is detailed and a computer check is done. We were able to review all that was repaired on the car, which was a tremendous help in making our decision. charles was very helpful with the financing. He was able to find us a fantastic interest rate which is unheard of these days. The dealership is 5 generations owned which says a lot! The owners should be proud of the outstanding staff and family quality of care that they provide. I am beyond pleased with every second of our experience! Almost makes me want to buy another car just to experience it all over again. More
We will never buy a vehicle any where else, the people at Lima Auto Mall are the best!!!!! Dan is a wonderful salesman!!! He went above & beyond for us!!!! Also, the detail department did the same!! Very har Lima Auto Mall are the best!!!!! Dan is a wonderful salesman!!! He went above & beyond for us!!!! Also, the detail department did the same!! Very hard working and treated us like family!!! Makes all the difference in the world!! I have my dream car & love everything about it!! It's pure luxury!!! Thanks so much Dan and Ryan!!! Really happy beyond words with our XT5!! More
Awesome experience at Lima Auto Mall. Dan was amazing. Worked with us to get us where we needed to be on the Tahoe and even shared the chocolate covered pretzels his wife made for him! Co Dan was amazing. Worked with us to get us where we needed to be on the Tahoe and even shared the chocolate covered pretzels his wife made for him! Couldn’t ask for a sweeter experience!🥨🍡🍫💕 More
This dealership is amazing. The hospitality was great and the accommodation for my family was phenomenal. I’m so glad I came to Dan! The hospitality was great and the accommodation for my family was phenomenal. I’m so glad I came to Dan! More
Very polite and answered all my questions, also done a lot of work helping me with a plan that fit what I was looking for, look forward to seeing him when I need another vehicle lot of work helping me with a plan that fit what I was looking for, look forward to seeing him when I need another vehicle More
Salesman helped find car and finish deal. Dealership was helpful. Staff was friendly. Enjoyed service Dealership was helpful. Staff was friendly. Enjoyed service More
Mike and Brian were very professional and pleasant people. If my savings hold out, I may be back! people. If my savings hold out, I may be back! More
Dan is by far the best salesman to work with in the area! Would recommend him to everybody! He also goes above and beyond for the customer! Would recommend him to everybody! He also goes above and beyond for the customer! More
Easy peasy describes this transaction. Dan was very personable, helpful, and professional. Financing was just as easy and professional. Would definitely recommend getting in touch with Dan was very personable, helpful, and professional. Financing was just as easy and professional. Would definitely recommend getting in touch with Dan for any interest you have. No pressure and he makes sure you are completely satisfied. Thank you all for a wonderful experience! See you in 3 years. More