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Liccardi Ford Lincoln

Watchung, NJ

3.8
400 Reviews

1615 Route 22 West

Watchung, NJ

07069

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400 Reviews of Liccardi Ford Lincoln

January 29, 2021

I just brought my car into the service area. I was handled promptly and my problem was taken care of quickly. The service manager Robert Ventura was excellent. He worked with me and was very attentive More

by BD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Ventura
Feb 02, 2021 -

Liccardi Ford Lincoln responded

Hello there, we're pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care!

January 26, 2021

I purchased a 2 year old Ford Explorer and soon discovered it had and intermittent back up camera problem. As luck would have it, it always worked when I took it in for service. Their Service and More

by jghunsinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Ventura, Carrie, Paul
Jan 28, 2021 -

Liccardi Ford Lincoln responded

Hello there, thank you for your kind review; we are happy to pass along your comments to the team here at Liccardi Ford, Inc.! We hope to be of service to you again. Take care!

December 23, 2020

Worst dealership ever, they try to charge you for extras you don't need just to put money in there pocket. They charged me over 900. For Gap insurance I said I didn't want and was told I had to have, to t More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance Department
Dec 27, 2020 -

Liccardi Ford Lincoln responded

Hi, we are so disappointed to learn of this situation you have described. We take our customers’ comments seriously so we hope that you’ll give us a call so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability. Service Manager, Robert Ventura, 732-507-2558

December 07, 2020

I’ve been going to Locardi Ford for the last 10 years , excellent and honest sales people ! Gino Mafucci and Mike DeGrazio are the most professional people I’ve ever worked with !! Never will go anywhere e More

by Jmccormick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike DeGrazio , Gino Mafucci, Diane Estrella
Dec 18, 2020 -

Liccardi Ford Lincoln responded

Hi, reviews like yours provide encouraging feedback. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care and have a great day!

December 04, 2020

I have just leased my 5th ford from Liccardi. I have found the staff professional and accomodating. The only negative is the process takes a long time. I would certainly go back for my 6th lease More

by gerald kirshenbaum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
steve ferrara and mike
Dec 08, 2020 -

Liccardi Ford Lincoln responded

Hello Gerald, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thanks again for your business! Take care!

October 27, 2020

VERY DISSATISFIED! For over a week I had negotiated a deal with a sales person and we agreed both verbally and through email on the price. When it came down to picking up the vehicle, they reneged on the More

by jwaker
Friendliness
Recommend Dealer
No
Employees Worked With
sales Linda
Nov 05, 2020 -

Liccardi Ford Lincoln responded

Hello, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Liccardi Ford, Inc... We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please give us a call at (908) 561-7500 and we will do our best to make this better. We hope to hear from you soon.

August 21, 2020

I purchased a car 3/24/20 at the start of Covid-19. The car was $16K as per the on line price.The car was delivered by the salesman who was pleasant. I was charged double but I needed a car. The exterior More

by Ms. Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Suleiman
August 15, 2020

Online prices are FAKE !!! I wad directed to this dealership through the Costco Auto Buying Program. Already had the car picked out. Test drove it, ready to buy. Waited an hour More

by Staten Island CPA
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny
Aug 19, 2020 -

Liccardi Ford Lincoln responded

Hello, thank you for bringing this unfortunate experience to our attention. We value our guests and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please reach out to our Service Manager, Robert Ventura, at 732-507-2558. We appreciate the opportunity to speak with you and resolve this matter. Take care.

August 07, 2020

I was assisted by one of the worst sales associates. He's was rude and offered very literally no customer service. There were other sales associate that had better demeanor but unfortunately we were stuck wi More

by nscargrif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny
Aug 10, 2020 -

Liccardi Ford Lincoln responded

We are so disappointed to learn of this situation you have described. We take our customers’ comments seriously so we hope that you’ll give us a call at (908) 561-7500 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability. We hope to hear from you soon.

August 01, 2020

Worst dealership experience in my life We bought a used car from Liccardi in early June. They advertised the car as one price and then added a bunch of nonsense fees plus a $1,500 fee for t More

by Veronica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ventura
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