Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
66 Reviews of Liberty Subaru - Service Center
Sort by
September 08, 2015
Great Service Department I have been bringing my 2014 WRX here for the standard maintenance since I moved to North Jersey. I had my motor blow recently and had my car towed he I have been bringing my 2014 WRX here for the standard maintenance since I moved to North Jersey. I had my motor blow recently and had my car towed here. The transaction was pleasant. As odd as that sounds. To diagnose, replace motor, and get back to me took just 8 days. You cannot ask for better service then that. Chris was my adviser and he kept me up to date. This repair has taken many friends 3-4 weeks. Not here! More
by subieguy25
Employees Worked With
Chris Armeli
July 07, 2015
30,000 service is a huge ripoff Compare what liberty does for their 30,000 mile service to what other deAlers do. Everywhere else does the cabin air. They basically topped off my flu Compare what liberty does for their 30,000 mile service to what other deAlers do. Everywhere else does the cabin air. They basically topped off my fluids for $375 . Also, an oil change is $70. I didn't need an oil change, but they only deducted $50. Not satisfied at all. Oh I don't know the employees name that helped me, the app made me check a box. More
by Carolyn
Employees Worked With
June 15, 2015
Excellent customer service! My faith in service is being restored! While I was rather upset and disappointed that the splash shield was not properly reattached after a recent oi My faith in service is being restored! While I was rather upset and disappointed that the splash shield was not properly reattached after a recent oil change, I know that mistakes happen. My prior experience with other dealerships made me ready to fight to get it fixed but you recognized the error and made it right without prompting. Excellent customer service! Thank you!! More
by ksav
Employees Worked With
Chris Armeli
May 27, 2015
Liberty Subaru Parts Dept I had a great experience with Liberty's Parts Dept, and would not hesitate to recommend them. They made sure I was getting the right parts. I had a great experience with Liberty's Parts Dept, and would not hesitate to recommend them. They made sure I was getting the right parts. More
by Greg T
Employees Worked With
Jamie and Jason
August 16, 2014
my 4th Subaru from liberty I found d Liberty when my Subaru required service. Found a team of service and sales people I trust. The current car is my favorite. The service peo I found d Liberty when my Subaru required service. Found a team of service and sales people I trust. The current car is my favorite. The service people take good care. Last year I needed a motor for the windshield wiper. It wasn't in stock. Service went on line and sent me to another dealer who had it! Who does that? Oh and they are totally pet friendly. More
by calmlid
Employees Worked With
Other Employees :
Henry Dobson, Tom Quinn, Alex Welch, Bob Osterlof, Augie Ercolino, Nikki Paladino
July 23, 2014
Car rattling Found problem and fixed. Fast Courteous Service. Liberty Subaru Service Dept is the Best.. I have been a Liberty Subaru customer for over 25 Years Found problem and fixed. Fast Courteous Service. Liberty Subaru Service Dept is the Best.. I have been a Liberty Subaru customer for over 25 Years. I would not even consider going anywhere else. They perform better than any other Car Dealer I have ever gone to. The Staff is superior and the Service better than any other dealer hands down. More
by alknobel
Employees Worked With
Bob Osterlof, Nikki Paladino
July 22, 2014
Service Advisor Chris the service rep was very friendly and knowledgable I will definitely recommend liberty Subaru to my friends and family. The valet tom was welcom Chris the service rep was very friendly and knowledgable I will definitely recommend liberty Subaru to my friends and family. The valet tom was welcoming More
by Philip345
Employees Worked With
Chris Armeli
July 20, 2014
Always a great experience!!!!! Nikki is super awesome. My last dealership the girl at the service department was miserable and had no sense of humor. I hated dealing with her. Th Nikki is super awesome. My last dealership the girl at the service department was miserable and had no sense of humor. I hated dealing with her. The rest of the staff are also super cool. Bontemps sold me my car. He knows his stuff. More
by homewrecka
Employees Worked With
Other Employees :
Service Department Staff, Bob Osterlof, Augie Ercolino, Nikki Paladino
July 10, 2014
Best of the Best I love my Subaru but the main reason I keeping buying them is the excellent experience in the service dept. ! I would go no where else. I love my Subaru but the main reason I keeping buying them is the excellent experience in the service dept. ! I would go no where else. More
by mariadisav
Employees Worked With
Bob Osterlof, Nikki Paladino
June 09, 2014
Excellent service My appointments are set up quickly, my concerns were heard and repairs were discussed in terms I understood. One day I gave the wrong mileage when My appointments are set up quickly, my concerns were heard and repairs were discussed in terms I understood. One day I gave the wrong mileage when I made an appointment for service. After bringing the car in, I was called rather quickly to discuss what was done and was told I didn't need service as I needed another 1,000 miles for service. Their knowledge, concern and honesty are very much appreciated. Gloria Cox More
by bri2147
Employees Worked With
Bob Osterlof
