Liberty Subaru - Service Center

Crosstrek Purchase Experience I had ordered a Crosstrek from Brian which I picked up in January and just brought in for my first oil change. Though it was a kind of a long wait, I had ordered a Crosstrek from Brian which I picked up in January and just brought in for my first oil change. Though it was a kind of a long wait, it was well with it. The sales process was fantastic, the business manager was stellar and Brian made sure to go over every detail of my car. Service continued the trend and did not let me down. I am thoroughly impressed by the quality of work and the friendliness of everyone at Liberty Subaru. These guys really know why there doing. More

Great experience! I just got my first Subaru Impreza Sport red lithium 2017 and Antony was part of this amazing experience because take the decision of the car that I w I just got my first Subaru Impreza Sport red lithium 2017 and Antony was part of this amazing experience because take the decision of the car that I wanted wasn’t easy for me, but Antony was very patient, helpful and kind. Also, I liked so much the quality of service of Dan in the front desk. I’m thankful with this teamwork! More

Would not even give you 1 star, damaged car when put in for Car was damaged when put in for service. They tried to fix but you could still see & feel damage. Bob Osterlof said he would need picture of car when Car was damaged when put in for service. They tried to fix but you could still see & feel damage. Bob Osterlof said he would need picture of car when i dropped it off that morning to provide damage was done on his property. I guess that dealership can not afford cameras. I have all conversations with Bob & owner Rick if you would like to hear them contact me. Bob Osterlof is a liar & is not to be trusted, he said he felt said damage ( it is on recording ) but when Subaru corporate called him he denied it. Again not to be trusted. Yes I will buy a other subaru it is a excellent vehicle just not from that dealership. More

You will never get a loaner unless you wait two weeks They advertise giving loaners cars but in reality, there is always a two-week wait for a loaners cars as the supply is not matched to demand. So the c They advertise giving loaners cars but in reality, there is always a two-week wait for a loaners cars as the supply is not matched to demand. So the claim is really deceptive advertising. Usually, when you are bringing in a car because of some problem you can't wait two weeks. More

Above and Beyond Forester repair After a two-week nightmare of a mechanic in Seaside Park having my Forester and not being able to fix it, I finally gave up and had it towed to Emerso After a two-week nightmare of a mechanic in Seaside Park having my Forester and not being able to fix it, I finally gave up and had it towed to Emerson. I had spoken in length to Bryan about the problems I had been having and he was very patient and kind. Within one hour of my car arriving at Liberty Subaru, Bryan called and told me they had identified the problem and could fix it. My car was ready the next day!! Running like a fighter jet. Merry Christmas to me!!! More

Brian Alper is great! I came in with my car's check engine light on a few weeks ago. Brian Alper assisted me-explaining what needed to be repaired and understanding when I I came in with my car's check engine light on a few weeks ago. Brian Alper assisted me-explaining what needed to be repaired and understanding when I explained I had to check my finances before going forward. When I was ready to make the repairs, Brian assisted with setting up the appointment and when I came in this morning I was glad to see Brian behind the counter! My car was ready when it was promised and Brian also supplied supporting words for a big snafu I created. Thanks Brian! More

Fast efficient service Helpful staff, comfy waiting room, fast and efficient service, reasonable prices All employees friendly and on the ball. A very pleasant experience, a Helpful staff, comfy waiting room, fast and efficient service, reasonable prices All employees friendly and on the ball. A very pleasant experience, and I intend to return for all service needs. More

Major Service - 4/15/16 I had an excellent service experience with Liberty Subaru this past Friday. The Service Department is professional, courteous and the guys truly care I had an excellent service experience with Liberty Subaru this past Friday. The Service Department is professional, courteous and the guys truly care about doing what's best for your car. More

Best Dealership for Subaru in Northern NJ !!!! Hi, I own a 2002 Outback Ltd that I purchased from Liberty Subaru in Emerson NJ. The management was great in my original purchase and I am looking f Hi, I own a 2002 Outback Ltd that I purchased from Liberty Subaru in Emerson NJ. The management was great in my original purchase and I am looking forward to repeating my great consumer experience with Liberty and Subaru again soon. I have looked at other similar SUV's but remain committed to Liberty Subaru and the Subaru brand because of the quality of the vehicle and the management and service staff at this dealership. The best thing about Liberty Subaru is the excellent management and service staff that maintains my car. I am always given a good evaluation of what needs to be done, an accurate estimate of the expense, and a quick turnaround on all maintenance needs for my car. I rarely wait long for my car to be serviced. And it is always done correctly, so I don't need to worry about anything. And that is a great relief to me. I don't drive that far to work, but I need to be there on time. Liberty and Subaru gets me where I need to be on time, safely, securely and without hassles or concerns. I especially appreciate the service manager at Liberty Subaru Bob Osterloff and Bryan Vignali for their assistance with my recent maintenance needs for my 2002 Outback. Bob, Bryan and their maintenance staff managed to fit my servicing needs into their hectic schedule and quickly diagnosed the problem and got me on my way. This dealership does customer service the best ; all the way from purchase to service! I doubt I would own another vehicle if it were not from Liberty Subaru! Thanks Liberty and Subaru! Doug T More

good servive Excellent Service and knowledgeable staff, My car was serviced in a timely manner. Augie was very helpful in writing up my service and ensuring I knew Excellent Service and knowledgeable staff, My car was serviced in a timely manner. Augie was very helpful in writing up my service and ensuring I knew what service was being provided to me More