Liberty Subaru
Emerson, NJ
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Extremely satisfied with dealership and most especially with Clayton Earle who was very pleasant to work with ... no gimmicks or hard selling, just the facts and straight to the point. with Clayton Earle who was very pleasant to work with ... no gimmicks or hard selling, just the facts and straight to the point. More
My experience with Liberty was excellent. Liberty offered a very good price on a Forester thru http://TrueCar.com. Given the recent shortage of Japanese cars, I fully expected the dealership to try offered a very good price on a Forester thru http://TrueCar.com. Given the recent shortage of Japanese cars, I fully expected the dealership to try to avoid making the sale at the TrueCar price. However -- ISSUE NEVER EVEN RAISED! Because of vehicle shortage had to wait for delivery. Dealer was upfront about supply problems was only a bit optimistic in claiming when the car would be available. Did most of the deal over the phone. Liberty made it easy to apply for financing, and was helpful in describing the Subaru warranty plans. Never pushed for silly add-ons to the car. Dealt mostly with Clayton in internet sales. My visit to the dealer to pick up the car was a non-event -- it was ready and waiting. Signed the papers quickly -- again, no attempts at silly up-sell attempts -- and drove away. More
Never give a deposit for a car to this dealer! If you ever change your mind, they will not refund it. The dealership did not want to refund my $500 simply because I went to another dealer. No amount of p ever change your mind, they will not refund it. The dealership did not want to refund my $500 simply because I went to another dealer. No amount of pleading or civil conversation will work. I gave bigger deposits to Lexus, Jaguar, Audi and Lincoln and never had issues. AVOID THIS DEALER AT ALL COSTS! More
I have purchased 2 cars from clayton, Charlie and Dan. This will be my third. What a terrific experience. Helped me through the process, check in to see how we liked the cars. This may no be a big deal This will be my third. What a terrific experience. Helped me through the process, check in to see how we liked the cars. This may no be a big deal for a lot of people, but when it was my wife's birthday, Clayton called to just say Hi, Happy Birthday and see how the cars we doing. If you are looking for a subaru, I would certanily take a hard look at this dealer. When it came to the service people, i am not sure? I have not had any problems with the cars to bring to the service people. Thanks guys for everything More