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Liberty Subaru
Emerson, NJ
5,816 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 5,816 reviews
December 09, 2013
Both Alex and Tom were great to work with. No sales pressure at all. Very informative and professional. Felt good leaving with the car (Subaru Forester) not like I had just been through the ringer. pressure at all. Very informative and professional. Felt good leaving with the car (Subaru Forester) not like I had just been through the ringer. Overall great experience. More
by EmersonRes
Employees Worked With
Tom Portee, Alex Welch
December 04, 2013
I had a great experience with Daniel "DJ" Meola and the rest of the staff over at Liberty. I first contacted the dealership via email, to inquire whether they could beat another offer I had for a and the rest of the staff over at Liberty. I first contacted the dealership via email, to inquire whether they could beat another offer I had for a '13 BRZ. DJ responded to me with a very competitive price, and within a few days, I visited the dealership and signed all my papers. The transaction could not be smoother. Although he informed me about additional services such as the warranty and wheel insurance, at no point did I feel like he was trying to hard sell me on these add-ons. I also got a good deal on my trade-in. Additionally, even though the estimated wait for my BRZ was initially 2 months, my car was actually ready in about 4 weeks. I would highly recommend Liberty to anyone in the NJ area looking to purchase a Subaru. In fact, after I brought my BRZ home, my roommate purchased a WRX from Liberty that same week. More
by narinr
Employees Worked With
Dan "DJ" Meola
December 02, 2013
The service was excellent, salesperson was knowledgable and friendly..have used him twice this year. would definitely revisit this dealership and use this salesperson again for future purchases. and friendly..have used him twice this year. would definitely revisit this dealership and use this salesperson again for future purchases. More
by Spedels
Employees Worked With
Steve Klein
December 01, 2013
Just bought 2014 Impreza Sport Limited. Ray Fischkelta is EXCELLENT sales consultant to buy a car from. Excellent customer Service from Ray and everyone from Liberty Subaru. Complete Satisfaction!!!! is EXCELLENT sales consultant to buy a car from. Excellent customer Service from Ray and everyone from Liberty Subaru. Complete Satisfaction!!!! More
by Trinap68
November 29, 2013
I just got a great deal on an outback, thanks Rob I just got a great deal on an outback, thanks Rob for your help! he is a real asset to the team at liberty subaru. I would highly rec I just got a great deal on an outback, thanks Rob for your help! he is a real asset to the team at liberty subaru. I would highly recommend Rob Bontemps and Liberty Subaru to anyone who is in the market for a new Subaru. More
by dwayne12345
Employees Worked With
Rob Bontemps
November 26, 2013
Dan was honest and straightforward from start to finish. There were no surprises, and we left with a car and a deal that we were very happy with. There were no surprises, and we left with a car and a deal that we were very happy with. More
by markpolisar
Employees Worked With
Dan "DJ" Meola
November 20, 2013
I dealt with Steve through e-mail only, after I initiated an internet price request from their dealer inventory. The price quoted was hundreds below invoice for a leftover 2013 model year, but that’s where an internet price request from their dealer inventory. The price quoted was hundreds below invoice for a leftover 2013 model year, but that’s where my good experience ended. Upon inquiry, as well as quotes from nearby dealers, the price Steve had given me was non-negotiable. Not a big deal, considering it was a fair quote to begin with. As a result, I decided I wanted to take a further look at the vehicle in person, but decided I would do most of the negotiation via e-mail since I was hours away from the dealership. When inquiring about my trade-in, I was quoted a price thousands below popular sites such as KBB, Edmunds, and NADA. Upon further conversation, I was told they base their prices off of a black book pricing site called Galves. For $5 I was able to look up the price of my car (something I highly recommend you consider), the same price Steve had presumably looked at himself. What I discovered was Steve had quoted me $6,000 below the fair market value for my car! No wonder they were able to provide me with a price quote of hundreds below invoice, as they were prepared to make up the difference 10 fold on my trade-in. When I brought this to Steve’s attention he chose to ignore me; truly a professional move. Looking at their pre-owned inventory online, filled with vehicles presumably acquired on a trade-in, I discovered prices on average of $5,000 above the Galves price book value for vehicles similar to my own. Now, don’t get me wrong, I do not have a problem with this mark-up, as they are in the business of dealing cars, however, to quote me $6,000 below the Galves value is an insult. That puts their profit margin at over 100% if they were to successfully sell my trade-in for list. To each their own, but I would avoid this dealer at all costs, especially if you have a trade-in. Steve is an amateur con artist, and I cannot imagine he is in the minority at Liberty Subaru. More
by mycopy
Employees Worked With
Steve Klein
November 19, 2013
I just purchased a 2014 Subaru Legacy from Jeff Miletta. I just purchased a 2014 Subaru Legacy from Jeff Miletta. I have owned a 1986, 1997, 1999, 2006 and now this new 2014 Subaru!! (Not to mention that I just purchased a 2014 Subaru Legacy from Jeff Miletta. I have owned a 1986, 1997, 1999, 2006 and now this new 2014 Subaru!! (Not to mention that my husband owned a 2006 Tribecca) Jeff has always sold us our cars throughout the years. Bob Osterloff has always been in charge of servicing our cars. Everyone at this dealership is truly a professional...we always recommend them to others! Getting a new car from Liberty Subaru is always a wonderful experience....and after that, just driving this terrific reliable and safe car makes it even better!! Feel free to contact me at any time! Sincerely, Loraine Adesso More
by loraineadesso
Employees Worked With
Dan Cohen, Jeff Miletta, Bob Osterlof, Augie Ercolino
November 19, 2013
My purchasing experience at Liberty Subaru was very pleasant. The sales consultant, Rob Bontemps, that helped me select my vehicle was personable and knowledgeable. I would recommend this dealership. pleasant. The sales consultant, Rob Bontemps, that helped me select my vehicle was personable and knowledgeable. I would recommend this dealership. More
by khess1234567
Employees Worked With
Rob Bontemps
November 09, 2013
i was going back n forth between Subaru and scion dealerships, my last stop was of course LIBERTY SUBARU! they beat the lowest deal I've got from all of them. great staff specially ROB BONTEMPS, expe dealerships, my last stop was of course LIBERTY SUBARU! they beat the lowest deal I've got from all of them. great staff specially ROB BONTEMPS, expert who helped me a lot with my new BRZ!!! if Subaru is your next car.. then definitely LIBERTY SUBARU is your dealership!!! More
by DavidAshmoz
Employees Worked With
Rob Bontemps
