Liberty Subaru
Emerson, NJ
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After going to and calling several Subaru dealers and After going to and calling several Subaru dealers and having a not so good experience to a really bad experience on one visit I decided to search After going to and calling several Subaru dealers and having a not so good experience to a really bad experience on one visit I decided to search a little further from home. I was specifically looking for a 2010 or 2011 Outback and I was planning on spending between 18,000.00 to 22,000.00 based on what I was getting for my money. According to their listed inventory on the internet I decided to call. I spoke with Jeff Miletta at Liberty Subaru and felt he was sincere when he said he would be happy to help me with all my questions and he said there would be NO pressure. So I drove and hour and a half late on Saturday evening passing about 5 Subaru dealers on the way. From the minute I met Jeff, to him showing me the available cars that met my description, to the test drive I felt comfortable I was getting a car that night. I was not pressured to give my life history or to give blood before looking at any cars. After the test drive, Jeff gave me the asking price, I gave him a reasonable offer and told him I was not going to do the client/salesman dance. He said he didn't dance and he returned with his hand extended to shake on the deal. I picked up the car a few days later and I LOVE MY OUTBACK! I received a call from Jeff the day after I picked up my car asking if I was pleased with my purchase. My experience with Jeff and Tom the financial officer was incredible! I have purchased about 15 plus cars in my life from new to used and I have never, ever had a good experience. I always considered car salesman worse than lawyers and politicians until I met Jeff! I would suggest to anyone that would ask me that they should call Jeff before they buy a car. I will be back at Liberty when my daughters are looking to buy cars or when I am ready for my next car!!! Sincerely, Andy Astarita East Windsor NJ More
I have known this dealership, it's employees including Alex for over 10 years and never had a bad experience. Weather was a simple oil change, buy accessories or to purchase a new car. I recomme including Alex for over 10 years and never had a bad experience. Weather was a simple oil change, buy accessories or to purchase a new car. I recommended this Dealer to my relatives and today Feb 21 they became a proud new Subaru Forester owner. Keep the good work. Alex thank you very much again. More
I took my Legacy in for service on the battery. Nicole was very friendly, knowledgeable and kept me updated every step of the way. Their waiting area was comfortable and the service was quick. Many other was very friendly, knowledgeable and kept me updated every step of the way. Their waiting area was comfortable and the service was quick. Many other places take forever to make sure it is a battery problem or don't check thoroughly. 20 minutes later they had checked and replaced the battery. Also because I hadn't had the car long they didn't even charge me. Car has been perfect since. I definately recommend their service station. Best I've been to! More
This dealership came highly recommended, and I am glad I wound up there. They seemed fair and honest, and had a nice calm environment. I have already told people to go there. wound up there. They seemed fair and honest, and had a nice calm environment. I have already told people to go there. More
I cannot recommend Liberty Subaru highly enough. Have visited other local dealers who don't come close. Great people to deal with and just bought car since 2002. visited other local dealers who don't come close. Great people to deal with and just bought car since 2002. More
I had been looking for a new vehicle for a long time. Liking the look of the 2014 Forester, I thought I would stop by to test drive one. The floor manager was really welcoming and helpful. Shortly ther Liking the look of the 2014 Forester, I thought I would stop by to test drive one. The floor manager was really welcoming and helpful. Shortly thereafter, I began working with Ed Vogel. He was professional, knowledgable and patient. After my test drive, I still can't believe I ordered a car, sight unseen:-). But, I now have it for one day and so far I love it! Also, Kevin the financing person was most helpful and efficient. Thank you, Ed, floor manager and Kevin! I am giving a great rating, because they deserve one. More
I can not say enough about Liberty Subaru in Emerson, NJ. From the moment my foot entered the dealership door until even after I was home the kindness, friendliness, helpfulness of the people was outstanding From the moment my foot entered the dealership door until even after I was home the kindness, friendliness, helpfulness of the people was outstanding. Communication from both Rob and Dan via email, phone calls etc. couldn't have been anymore prompt. I appreciate immensely both Rob and Dan's time in getting my paperwork processed and the car to me ASAP. I appreciate Rob coming in on his day off to deliver the car to me. I hope that when this lease matures that Subaru will have another car that catches my eye so that I can have the ease and friendliness of using Liberty Subaru again. I would highly recommend this dealership and Rob for sales! Thank YOU to all for making this such a wonderful and easy process. More
I went to Liberty Subaru in Emmerson NJ on a recommendation looking for a new 2014 Forester. When I arrived, I met with sales manager Dan Cohen who was very professional and friendly. Dan sent m recommendation looking for a new 2014 Forester. When I arrived, I met with sales manager Dan Cohen who was very professional and friendly. Dan sent me to salesman Jeff Miletta to help me find the car I wanted and to explain how leasing worked since I have never leased before. Well, 2 1/2 hours and dozens of questions later, Jeff was still as patient and professional as he was when I had met him earlier. I never felt rushed or as if I was "bothering" him at any time. Jeff was truly interested in getting me the best deal possible and was very personable in the process. After the easy decision to purchase the car, I was sent to Tom Portee to work out the finance numbers. Tom, as with Dan and Jeff, was very helpful and professional. I really want to thank the Liberty Subaru crew for making my car purchase run flawlessly. Thanks guys. More
Liberty Subaru with their friendly & courteous staff gave us a smooth buying experience from trading in our old car to our brand new 2014 Subaru Forester. Steve, our online sales representative, was qu gave us a smooth buying experience from trading in our old car to our brand new 2014 Subaru Forester. Steve, our online sales representative, was quick to respond to our initial quote and subsequent follow up until we test drove the Forester. He gave a complete overview of the features of the car and went over the financing options. Paper works were done in plenty light and privacy. Tom went over the financing aspect in a clear yet simple fashion, making this confusing part easy to understand the first time. We felt confident to move forward with Liberty Subaru. The dealership kept in contact with us every step of the way and met our expectations. We highly recommend this dealership for any one who wants to buy a Subaru... Roshan Royce New Milford, NJ More
Our overall experience in buying our Subaru Outback was very good. Steve Klein was very friendly, knowledgeable, and answered all our questions and concerns. When it came time to pick up our car, Steve very good. Steve Klein was very friendly, knowledgeable, and answered all our questions and concerns. When it came time to pick up our car, Steve Klein took all the time we needed to explain all the features of the car and made sure that we were comfortable with the car before we left the dealership. More