Liberty Subaru

Great Experience! This was my first time buying a car and I have to say it was a fantastic experience at Liberty Subaru. We showed up at 9am right when they opened and This was my first time buying a car and I have to say it was a fantastic experience at Liberty Subaru. We showed up at 9am right when they opened and were immediately referred to Rick and Rob Bontemps who helped us with some test drives, He was very friendly and extremely knowledgable of all the cars we were looking at. He was happy to answer any questions and at no point did I feel rushed or pressured into making a decision. They were great with pricing and the overall experience was nowhere near the nightmare that I have heard car buying can be. Everyone was welcoming and the process was painless! I ended up purchasing a 2015 Forester and could not be more happy. I would recommend getting there early since by the time we left the place was filled with customers. Great experience! More

Fantastic Buying Experience I found a listing for a used car on the Liberty Subaru lot and was put in contact with Dave Finkel. From the absolute get go Dave was fantastic to wor I found a listing for a used car on the Liberty Subaru lot and was put in contact with Dave Finkel. From the absolute get go Dave was fantastic to work with. He provided all the information I had questions about with prompt responses throughout our many emails. Upon actually visiting the dealership and the vehicle, Dave's customer service was impeccable. The negotiation process was smooth and I never felt pressured to buy or make a snap decision. More

Leased a 5 door Imprezza - great experience Rob Bontemps was upfront and very easy to work with. I looked at several other brands and nobody came close to this level of service. Rob answered eve Rob Bontemps was upfront and very easy to work with. I looked at several other brands and nobody came close to this level of service. Rob answered every question by email and returned all my phone calls - you can't ask for more. He didn't pester me once because he had confidence in his price and his integrity. If you are thinking Subaru, consider Liberty and talk to Rob. More

Bought my Forester there and the whole process was great! I found Liberty through the Consumer Reports/Truecar price service, and not only did Liberty have the best price of anyone in the area (by several hun I found Liberty through the Consumer Reports/Truecar price service, and not only did Liberty have the best price of anyone in the area (by several hundred dollars), but the whole buying experience was excellent! I kept waiting for a hard sell on extended warranties, upgrades I didn't want, etc--but that never came. Instead, they just sold me what I wanted at a fair price. I wish all dealers operated like this! More

Excellent experience From our initial meeting with Dave through the discussion of various models and options and meeting with Tom in finance, our experience was first clas From our initial meeting with Dave through the discussion of various models and options and meeting with Tom in finance, our experience was first class. We highly recommend Liberty Subaru, Emerson, NJ, for their outstanding service. More

Best Auto Purchase Experience of My Life I first called about an Outback I saw on-line. I spoke with Steve Klein who promptly answered my questions about the car. I visited the dealership I first called about an Outback I saw on-line. I spoke with Steve Klein who promptly answered my questions about the car. I visited the dealership and worked with David Finkel. I found another Outback I was interested in. Took that for a ride. David answered all my questions without any sales pressure. I made an offer on the car which was accepted. David, Tom Portee, and Henry Dobson were spectacular in how quickly they were able to arrange financing and take care of the DMV issues. I received a great rate, signed all the papers, and rolled off the lot a very, very happy customer. Everyone was friendly, polite, and knowledgeable. I would absolutely recommend Liberty Subaru to anyone. I will definitely return for my next Subaru. More

Honestly, they made it really easy. Even though I live in Bergen County, a friend told me to go to Bill Kolb Subaru in Rockland County because they have "no haggle" pricing. I test drove Even though I live in Bergen County, a friend told me to go to Bill Kolb Subaru in Rockland County because they have "no haggle" pricing. I test drove a car there, got their no haggle price for a lease but then thought I should look around a little and not visit just one dealer. I went to Ramsey Subaru on Route 17 and it was a typical car sales atmosphere. Didn't like it. Then I went to Liberty in Emerson, met Jeff Wangerin, gave him the quote I was given in Rockland County and he beat it by around $25 per month. That was good enough for me and we made a deal right there. Considering my last car purchase five years ago at a completely different dealer was a disaster, I thought the no-haggle dealer was the way to go. Turns out it wasn't. A brief conversation with Jeff W. at Liberty got me a better deal. There was no hard sell. No dopey lines like, "What can I do to put you in a car today?" He took the quote from the other place and about three minutes later came back with the better offer. I suppose I could have tried to get him down even more but I respected him and it wasn't worth the effort to try to save another $5 or so. I rated everything five stars except for friendliness. Jeff Wangerin was very friendly and accommodating but one guy in Service seemed a little distracted, didn't make good eye contact and was just the slightest bit gruff. So, I took one star off for the friendliness category. I didn't expect him to do cartwheels when I walked in, but I was expecting a little more considering I was a new customer. Also, Tom in Finance was really helpful dealing with the lender for the lease. Thanks Tom! As long as this lease goes smoothly and Liberty doesn't bombard me with junk mail, I'll definitely be back the next time around. More

one of the best dealership expriences After being kicked off of All-American Ford's lot (Hackensack, NJ) for looking without a sales person at 12:00 in the afternoon, I decided to stop by After being kicked off of All-American Ford's lot (Hackensack, NJ) for looking without a sales person at 12:00 in the afternoon, I decided to stop by Liberty Subaru (Emerson, NJ), after work. it was late 7:45PM almost closing time but I walked around and looked at their inventory. I noticed they had cars in the back of their building so I went in and asked if I could look at cars, the salesman there said of course you don't need to ask! So 5min to closing they let me look around not even rushing me! The next day I went back was not harassed or bothered, I asked for a salesman and was quickly helped by a nice salesman. He listened to what car I wanted and amount I wanted to spend, he got just that, NOT what he wanted me to buy or spend (like other places)... The whole finance process went very smooth and fast! NO add-ons , No extra keys for life , no bull crap about extended warranties, no window etching NOTHING!! Yes this place is a stand up place where they give you what you want and nothing else... Highly recommend it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

Best experience I ever had at a dealership!! Me and my wife had a great experience buying our new Subaru Crosstrek with the help of Dave Finkel. What a nice guy!! He was very informative withou Me and my wife had a great experience buying our new Subaru Crosstrek with the help of Dave Finkel. What a nice guy!! He was very informative without any of the pressure that usually comes at dealerships. We felt we got the best price possible, and Dave was very honest. I would definitely recommend this dealership to others. More

Can't decide which dealership to go to? Go here, seriously. Liberty Subaru is one of the most friendly and non-judgemental dealerships I have ever been into. The salesman and managers never push you to get a ca Liberty Subaru is one of the most friendly and non-judgemental dealerships I have ever been into. The salesman and managers never push you to get a car. Rob Bontemps. was our salesman and he helped us through the whole process. I had a rather unusual circumstance which involved a multiple state issuance of registrations, license plates, drivers licenses, etc and Dan Cohen, made sure everything went smoothly. Thank you for such a flawless experience. More