Liberty Subaru
Emerson, NJ
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Great Customer Service Our sales consultant and finance person took the time to see that we had the information we needed to make an informed purchase. The customer services Our sales consultant and finance person took the time to see that we had the information we needed to make an informed purchase. The customer services was excellent. More
First time customer, very happy with the decision (so far) I just recently purchased a new Subaru Legacy from Jeff Miletta @ Liberty Subaru. After visiting a few of the other Subaru dealerships in the Northern I just recently purchased a new Subaru Legacy from Jeff Miletta @ Liberty Subaru. After visiting a few of the other Subaru dealerships in the Northern Nj area I decided to choose Jeff/Liberty because their pricing was very competitive and I appreciated the time Jeff took to work with me through the sales process. I did not feel heavily pressured and that Jeff/Liberty was honest and forthright, which I can’t also say of some of the other dealerships I had visited. While I’ve only had my new car for a few weeks I can say that so far I’m very happy with the purchase and would definitely consider purchasing another car from Liberty and recommend others do so. More
Upfront, friendly, efficient I do not enjoy the idea of having to get a new car. I would rather be thinking about an umpteen number of other things. But this was a necessity so I do not enjoy the idea of having to get a new car. I would rather be thinking about an umpteen number of other things. But this was a necessity so I went through the motions, researching researching researching to the point of confusion and migraine. Crunching numbers, familiarizing myself with sales tactics and negotiation strategies (very few of which I cared about). I was at the stage where I was calling ahead to make this process more efficient for a husband and father of two small children. Danny seemed to understand this and was very clear, professional, and upfront since call #1. I think both he and I knew Subarus kind of sell themselves. The transactions were quick, his follow up with honest and thorough, and he respected my limited time. Though I knew I had to sign a bunch of money away to someone at the conclusion of this process, Kevin the finance manager was friendly, helped me save a ton, and was uber-respectful of the fact that I had to get my daughter in 30 minutes so he was very efficient. These interactions easily convinced me to drive past the closer Subaru service centers to reward Liberty Subaru with my continued business. I highly recommend! More
Perfect first car experience! I highly recommend the team at Liberty Subaru! No games, no aggressive sales people. Jeff W. and Kevin made my first car leasing experience a great on I highly recommend the team at Liberty Subaru! No games, no aggressive sales people. Jeff W. and Kevin made my first car leasing experience a great one! More
Patience is a virtue All the personnel we dealt with at Liberty Suburu were excellent. In particular we worked with Jeff Miletta who was so helpful when we were shopping f All the personnel we dealt with at Liberty Suburu were excellent. In particular we worked with Jeff Miletta who was so helpful when we were shopping for a Suburu in 2012 that when we decided to look into the 2015 models, we returned to Jeff for advice. He was very patient with us as we discussed the pros and cons of each model. We took a good test drive and made a decision based on our experience. We didn't feel rushed and he didn't oversell. He was straightforward in answering our questions and when we picked up the car he patiently spent time showing us the new (and some rather complicated) features of the car. I wouldn't hesitate to recommend this dealer and Jeff Miletta for anyone who is considering a Suburu. More
Buying Subaru Outback Plenty of information, convient to deal with, great salesperson. While I had to wait for my Outback to arrive, I was told in advance it would be 10 to Plenty of information, convient to deal with, great salesperson. While I had to wait for my Outback to arrive, I was told in advance it would be 10 to 12 weeks. It was 1 Business Day over 11 weeks when it arrived. I was told by Ed Vogel 3 days before the arrival date, when it would arrive. So I had plenty of time to contact insurance and arrange for bank check.Paper work at dealer took 5 to 10 minutes to complete. This was the best experience I have had purchasing or leasing a car. More
Very good experience On my first visit, after not even 2 hours, test drive, no negotiation /they accept TrueCar certificate/, and all paperwork, I drove my new car out of On my first visit, after not even 2 hours, test drive, no negotiation /they accept TrueCar certificate/, and all paperwork, I drove my new car out of dealership. I couldn't believe it. Good job Rob and Tom More
Great experience! Went to Liberty Subaru after having gone to several other dealership and finally after a recommendation from a friend. Met with Steve Klein to talk a Went to Liberty Subaru after having gone to several other dealership and finally after a recommendation from a friend. Met with Steve Klein to talk about purchasing a new Subaru Forester for my mom as her current SUV no longer had a working/irreparable A/C. He was very patient and straight forward with answering all the questions I had about the vehicle and the options they currently had available for purchase. After going on a test drive and looking at the available vehicles in the dealership's lot, we decided to make a purchase the very same day. Even before I drove out of the dealership with a new '15 Forester, Steve took the time to carefully explain all the features and options included with the new Forester. All in all, Steve made the experience very pleasant and painless. More
First time Subaru owner Purchased my first Subaru through TrueCar internet buying service. Received three local offers which were each pretty close but chose Liberty because Purchased my first Subaru through TrueCar internet buying service. Received three local offers which were each pretty close but chose Liberty because I have friends who purchased from them and spoke very highly. Overall, the buying experience with Clayton Earle was extremely pleasant with no hard sell. Arrived at what I believe to be a very fair price for the new car and for my trade-in. I had done my research in advance. Picking up the car was an ok experience. The individuals in the showroom who were sitting at a large counter desk were unfriendly, joking amongst themselves, never looking up when I entered and eating which I believe to be very unprofessional. My salesman, Dan Lidestri was very enthusiastic and thorough in going over all the car's features. I did feel however, that Liberty could have done a better job of cleaning up the car as there were noticable finger prints in the cabin and on the glass. Kevin Mark in charge of the finance is very thorough and completed all the final paperwork flawlessly. I only hope that my car service experience is on par with this dealership's ratings More
I love Liberty Subaru I purchased a 2002 WRX at Liberty in June 2001. I serviced that car at Liberty for the entire 14 years I had it. My son is now purchasing that car f I purchased a 2002 WRX at Liberty in June 2001. I serviced that car at Liberty for the entire 14 years I had it. My son is now purchasing that car from me, it is in mint condition. Their service is A-1. When they could not fix the car on a service call I was always given a late model courtesy car free of charge. Today, June 3, 2015 I picked up my Limited Forester. I love the Forester. I was given a great deal. I love Liberty Subaru and will continue to do business with them as long as I am able to drive. More