Liberty Subaru
Emerson, NJ
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Our salesman made buying a new car very painless. We decided on a choice of 3 makes. Subaru being one of them. After meeting our salesman, Rob Bontemps, the decision was made for us. Mr. Bontemps was We decided on a choice of 3 makes. Subaru being one of them. After meeting our salesman, Rob Bontemps, the decision was made for us. Mr. Bontemps was courteous, knowledgeable and not 'pushy' at all. My research led me to decide on a Subaru but meeting Rob clinched the deal. I expect to purchase another car within the next 6-12 months and will go directly to Rob at Liberty Subaru. More
Easily, My Best Dealership Experience Ever Jeff and the entire team made my lease process easy, efficient and did so without any pressure. The great selection of vehicles and welcoming environ Jeff and the entire team made my lease process easy, efficient and did so without any pressure. The great selection of vehicles and welcoming environment really made such an impression, and was a huge part of my decision to not only lease a Subaru XV, but to lease it from Liberty. After my mother leased a Forester, they were my first stop based upon her equally excellent experience. I would absolutely recommend them to all of my friend and family looking for a new vehicle. More
Great Experience After deciding on a 2015 Subaru Outback 3.6 Ltd I visited and contacted several dealers in the NY Metro area (Live in Westchester County). The ones wh After deciding on a 2015 Subaru Outback 3.6 Ltd I visited and contacted several dealers in the NY Metro area (Live in Westchester County). The ones who did contact me back either could not order the car, or were quoting me prices close to MSRP. I was then contacted by David Finkel at Liberty Subaru, and after two days of negotiating I was able to order the Outback I wanted, at the best price I was able to get, with the options I wanted. The vehicle arrived earlier than expected and David contacted me immediately to pick it up. I scheduled a pickup at the dealership and it was an easy and simple process. I was in and out in an hour, and at no time did anyone at the dealership attempt to sell me any extras. There was no hassle of having to turn down undercoating or the wheel protection package. Honestly the easiest new purchase vehicle transaction I have ever had. If you live in the NY metro area Liberty is the way to go. Joe R. Yonkers N.Y. More
Best Subaru Dealer. Nothing but professionals working there. Robert Bontemps was extremely helpful. The staff makes you feel at home and really try to give you the best d Nothing but professionals working there. Robert Bontemps was extremely helpful. The staff makes you feel at home and really try to give you the best deal possible. More
Exscellent Customer Service provided by Ed and Dave Dave Finkel helped to locate a very particular car I wanted to buy, and promptly sent an itemized quote by email. Next day, Ed Vogel seamlessly carrie Dave Finkel helped to locate a very particular car I wanted to buy, and promptly sent an itemized quote by email. Next day, Ed Vogel seamlessly carried over the selling process by promptly arranging a test drive, explaining many details and features of the car and allowing plenty of time to get familiar with various options and functionality of the model we choose. It was a solid A+ customer service experience - by the end of the day I bought the car I wanted, and paid the best price! I definitely recommend this dealership - these guys are great! More
Glad to picked this dealer Just bought a '15 Impreza from Dan Lidestri. Went to the dealership & picked out the car, meet with Dan & he went over the lease with me. No gimmicks Just bought a '15 Impreza from Dan Lidestri. Went to the dealership & picked out the car, meet with Dan & he went over the lease with me. No gimmicks or tricks, happy with lease payments. Trade in my '09 Legacy & he offered me a price close to my asking. The whole transaction went fast & smooth. Dan & the dealer have my car ready when I picked it up a few days later. Meet Tom Portee & he explain all the paper works with me. There was no surprises or hidden fees. And finally, got into my new car & Dan explained all the functions & even connected the bluetooth for me. The whole car buying process from Dan & Liberty was great !!! Thanks again...BTW, Dan make a courtesy call a few days later to see if everything's ok. More
An inconspicuous asset in a field of thieves If you look up car dealer or internet car sales consultant in a dictionary, you WON'T find Steven Klein's picture. Probably a sketchy illustration of If you look up car dealer or internet car sales consultant in a dictionary, you WON'T find Steven Klein's picture. Probably a sketchy illustration of a Lawyer, Car Dealer or Salesmen. The perception of honest, genuine, hard working people are traits difficult to come by in these fields when seeking to acquire a vehicle. Steven Klein is unassuming, accommodating, responsive & patient. He was an inconspicuous asset in determining my needs as a driver; & assisted in identifying the vehicle that would measure up to my household's demands. He was straight-forward & .. wait for it .. HONEST about the price. I don't think our business transaction warrants a novel with intricate details of our negotiations. However, I will be a returning customer within the next decade, & I hope to find Steven Klein--or his clone--present for my next vehicular acquisition. Lastly, I will be doing Liberty Subaru a disservice by NOT mentioning Kevin Mark's efficiency in the financial side of my purchase. He was funny, informative & overall a great experience in the purchase of my new Subaru. More
Perfection David Finkel was friendly but not at all pushy. He honored what had been quoted to me. He did not waste my time. He did not try to sell me anything David Finkel was friendly but not at all pushy. He honored what had been quoted to me. He did not waste my time. He did not try to sell me anything I did not want. The car was ready as promised and on time. We was very patient teaching my daughter how to use Bluetooth. Kevin in the finance office was professional and QUICK. An all around good experience and a fair price for a great car. More
Excellent Customer Service We had been to several car dealerships, even another Subaru dealer, and were delighted and relieved to find Jeff Wangerin at Liberty Subaru so helpful We had been to several car dealerships, even another Subaru dealer, and were delighted and relieved to find Jeff Wangerin at Liberty Subaru so helpful and professional. Jeff was straightforward, provided us with the information that we needed and worked with us to get the price that we were looking for. Working with Jeff and Kevin was a pleasure without the stress that we encountered in other dealerships. On a scale from one to 10 we would give Jeff and Liberty Subaru a 10. Thanks for the great service. More
Excellent customer service! My faith in service is being restored! While I was rather upset and disappointed that the splash shield was not properly reattached after a recent oi My faith in service is being restored! While I was rather upset and disappointed that the splash shield was not properly reattached after a recent oil change, I know that mistakes happen. My prior experience with other dealerships made me ready to fight to get it fixed but you recognized the error and made it right without prompting. Excellent customer service! Thank you!! More