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Liberty Subaru

Emerson, NJ

4.9
5,821 Reviews

55 Kinderkamack Rd

Emerson, NJ

07630

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Showing 5,821 reviews

August 29, 2015

The Best Experience Ever! I have had nothing but bad experiences with the last 2 cars I purchased. I had been completely ripped off and mislead with both. This, however, was More

by robinnj1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Portee, Dan Lidestri
Sep 08, 2015 -

Liberty Subaru responded

Hi, robinnj1! Thank you for taking the time to leave a review! Happy to hear it went as smooth as it should!

August 26, 2015

No pressure experience This was hands-down the easiest car buying experience I've ever had. I've bought 9 new cars now over the last 15 years and have dealt with many deale More

by jaredboy007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Portee, Alex Welch
Sep 08, 2015 -

Liberty Subaru responded

Hi, Jaredboy007-- Thank you for taking the time to leave a review!

August 25, 2015

Best car buying experience I ever had Mike Gallo, Sales Consultant and Kevin Mark, Financial Manager, were both cordial, knowledgeable and professional. No pressure at all. Would highly re More

by happy,buyer456
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Mark, Mike Gallo
Aug 26, 2015 -

Liberty Subaru responded

Hi, happy.buyer456! Thank you for taking the time to leave a review!

August 23, 2015

Great experience. Wife and I leased a new Impreza. Tom Quinn, our salesman showed several models and spent a lot of time explaining the various features of the car. Fi More

by VINFLYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Portee, Tom Quinn
Aug 26, 2015 -

Liberty Subaru responded

Hi, VINFLYER-- Thank you for taking the time to leave a review!

August 21, 2015

Liberty Subaru of Emerson, NJ We have nothing but praise for this remarkable "boutique" dealership. I bought my first Subaru from Dan Cohen more than 25 years ago and because he h More

by shopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Cohen, Tom Portee, Jeff Miletta, Bob Osterlof, Augie Ercolino, Nikki Paladino
Aug 26, 2015 -

Liberty Subaru responded

Hi, shopper! Thank you for your kind words! We appreciate your continuous business! See you next time you're in!

August 21, 2015

Purchased a new car I have been with Liberty Subaru since 1985 and have purchased many cars. My experiences with this dealer have been exceptional Today I picked up my 2 More

by Subarulady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Cohen, Tom Portee, Jeff Miletta
Aug 26, 2015 -

Liberty Subaru responded

Hi, Subarulady! Thank you for taking the time to leave a review! We appreciate your continuous business!

August 19, 2015

Double Check Your Price Quotes After patiently waiting for an e-mail of a price quote, received the quote 12 hours later with "a special sales price". OF course, I e-mailed back ask More

by newshopper007
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Dan Lidestri
Aug 26, 2015 -

Liberty Subaru responded

Hello, newshopper007- Thank you for taking the time to send us feedback on your experience. You should have received a prompt response to your question regarding our fees. I can assure you that if your response was delayed, it's not because Dan "could not respond". To the contrary, we're proud of the fact that at Liberty Subaru we don't have fabricated charges such as "Dealer Prep" or "Courier Fees" to make up for our low prices like our competitors do...we have nothing to hide. To be clear on the matter...anything less than full disclosure regarding the financial details of a vehicle purchase is not only poor business practice, it's a violation of Federal Law. I would appreciate it if you'd send me the name under which you sent in your price quote request. If you prefer, I won't contact you back, but I would like to review the email correspondence between you and Dan Lidestri...particularly if any of his responses gave you the impression that he was "doing you a favor selling you a car", as you said in your review. Please send your contact information to my email address, which is rdesilva@libertysubaru.com, or I can be reached at (201) 261-0900 x136. Looking forward to hearing from you shortly, Rick De Silva General Manger Liberty Subaru

August 18, 2015

extremely helpful and courteous First time buying a car by myself and they made me feel comfortable and I would highly suggest going here if your looking to buy a new or used car. More

by Cynthia.baldo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Portee, Jeff Wangerin
Aug 26, 2015 -

Liberty Subaru responded

Hi, Cynthia.baldo-- Thank you for leaving a review!

August 17, 2015

Easy, honest, pressure-free The staff is helpful and professional, but without seeming fake. Because they sell a lot of cars, they're able to give great prices. You really feel More

by newsubaruowner1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Portee, Jeff Miletta, Tom Quinn, Dave Finkel
Aug 26, 2015 -

Liberty Subaru responded

Hi, newsubaruowner1! Thank you for leaving a review!

August 16, 2015

Best car buying experience yet! Liberty Suburu is filled with a professional team looking to help get you the best deal. It feels more like a family than just a sale. The sales team More

by scarrelus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Mark, Tom Quinn
Aug 26, 2015 -

Liberty Subaru responded

Hi, scarrelus! Thank you for taking the time to leave a review!

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