Liberty Subaru
Emerson, NJ
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Very professional We were looking for a late model used car. My wife has back issues that force her to test drive the seats of each model and year to make a determinati We were looking for a late model used car. My wife has back issues that force her to test drive the seats of each model and year to make a determination of comfortability. The sales personnel were extremely patient and understanding. When she found the vehicle that was comfortable for her the purchase procedure and paperwork were "no hassle." The dealership even took care of registering the vehicle in another state for us (as we lived in a neighboring state). Pleasure doing business with this dealership. More
Excellent Liberty staff = My first Subie (a Forester) Went to different dealerships to test drive cars but nothing can top the service that I got from Liberty Subaru. Was nervous to go in and just test dr Went to different dealerships to test drive cars but nothing can top the service that I got from Liberty Subaru. Was nervous to go in and just test drive a car coz some dealerships pushed you to buy right then and there, but the staff at Liberty never did that. John Clarke helped me from day 1 to the day I finally rode the car off the parking lot. I was confused whether to get a Forester or a Crosstrek and John got me to sit in both cars and was very patient with explaining the details to me. I waited three weeks for the trim that I wanted and they were very great with communicating with me all throughout the process! It was my first time buying a car and I never felt intimidated the entire time. Kevin got me the deal too towards closing. Thank you so much for all your help! You treated me like family, highly appreciated guys! Very much recommended as proven with asaldar ;) Monica More
real car people Everyone was very easy to talk to. Down to earth and never over your head. I think this dealer has the ability to recognize individual needs and per Everyone was very easy to talk to. Down to earth and never over your head. I think this dealer has the ability to recognize individual needs and personalities and conduct themselves accordingly. A pleasant experience for sure. More
Buying a car today. My experience buying a car today was very pleasant. I was recommended by a friend to deal with Dave. Knowing that I was going to Subaru in Emerson.S My experience buying a car today was very pleasant. I was recommended by a friend to deal with Dave. Knowing that I was going to Subaru in Emerson.She right away told me about Dave. She bought a car 2 months ago and was very pleased. Dave has already a good reputation!! He is extremely helpful. I definitely will recommend him to my friends. More
Positive Experience Jake Barron and his associates at Liberty Subaru made our buying experience pleasant, informative and easy. I would definitely recommend this dealer Jake Barron and his associates at Liberty Subaru made our buying experience pleasant, informative and easy. I would definitely recommend this dealership to friends and family. More
My best car buying experience This was my first experience with this dealership and obviously with John Clarke. Both John and Liberty Subaru were first rate. I was impressed by Jo This was my first experience with this dealership and obviously with John Clarke. Both John and Liberty Subaru were first rate. I was impressed by John's integrity, professionalism and pleasant demeanor. The Liberty staff were also most accommodating and a pleasure to deal with. I would not hesitate to recommend both John and Liberty Subaru to friends and family. More
Easiest car transaction we ever had We arrived so quickly at a fair price for the new Subaru Outback we wanted to buy and for the trade-in on my car that my husband couldn't believe it. We arrived so quickly at a fair price for the new Subaru Outback we wanted to buy and for the trade-in on my car that my husband couldn't believe it. Since we had to order the car and wait for it to come in, my husband kept expecting with the passage of time the dealer would come up with reasons to charge us more, as other dealers had in the past. But no. Their word was their bond. And the car came in a month earlier than promised. Just a pleasure from start to finish. We worked with Dave Finkel, who proved to be friendly, honest, and knowledgeable. We have already begun recommending this dealer to our friends. More
The best Subaru dealership I've visited I bought the 2016 Forester from Liberty Subaru in Emerson, NJ. It was my very first car and Subaru car purchase, and the whole process of purchase wa I bought the 2016 Forester from Liberty Subaru in Emerson, NJ. It was my very first car and Subaru car purchase, and the whole process of purchase was very smooth and easy. I highly recommend this dealership for their superb professionalism and customer service. Both sales consultant (John) and business manager (Tom) are very nice and professional and explained to me in details about the Forester and the financing processes. Very happy and satisfied car buying experience. My brother Mike is also thinking about visiting the Liberty Subaru for his next car... More
Brand new car ordering process Purchased a brand new 2015 WRX that was inbound from the factory. It took longer than expected, besides that the sales process went smoothly. I got a Purchased a brand new 2015 WRX that was inbound from the factory. It took longer than expected, besides that the sales process went smoothly. I got a fair price on a trade-in and the new car sales price was better than other dealers in the area. More
Made car buying an enjoyable experience After visiting other dealerships a few times and not receiving the level of service I'd expect, I decided to visit the Liberty dealership. Here I was After visiting other dealerships a few times and not receiving the level of service I'd expect, I decided to visit the Liberty dealership. Here I was not brushed off to the side and waiting for the employee they decided to assign like previous dealerships. I even called when David wasn't there and anyone was willing to help me--- working as a team rather than separate salesman. Just from coming here the one time I felt comfortable purchasing my car here. David was excellent and the whole team was very helpful. I felt a got a great deal on my car and even after the purchase, David checked up to make sure I was happy with my experience and comfortable asking any questions I had. Compared to other dealerships, I'd choose liberty. More