Liberty Subaru

A Happy Customer I found the entire experience very pleasant and satisfying. John Clarke, in particular, provided great information without the stereotypical hard sel I found the entire experience very pleasant and satisfying. John Clarke, in particular, provided great information without the stereotypical hard sell that I've experienced at other dealerships. I would definitely buy another Suburu at this dealership. More

Liberty Subaru made buying a car as easy as it can be! The Liberty Subaru team was very pleasant to deal with, very reassuring for a first time car buyer like me, and not pushy at all. The Liberty Subaru team was very pleasant to deal with, very reassuring for a first time car buyer like me, and not pushy at all. More

A great experience This was probably the best car-buying experience I have had. Tom Quinn as a no-pressure, knowledgable, experienced, calm-mannered sales person fully This was probably the best car-buying experience I have had. Tom Quinn as a no-pressure, knowledgable, experienced, calm-mannered sales person fully satisfied my needs. Thanks Tom Frank E. Maniaci River Vale, NJ More

Excellent experience! Puts some luxury car dealers to shame! Since my mother and I were in the market for a new car, we test-drove a few models and ultimately ending up loving the Legacy after test-driving it cl Since my mother and I were in the market for a new car, we test-drove a few models and ultimately ending up loving the Legacy after test-driving it closer to home. So why did we schlep all the way to Emerson, NJ from Long Island, NY to buy a car? Well, we were recommended to Liberty by my Uncle/mom's brother, who has bought five Subarus from here and sweared by the excellent service and pricing. He recommended we deal with Jeff, the same salesman who always helps him. After talking with Jeff a couple of times, he was able to get us the loaded Legacy 3.6R Limited in the Twilight Blue color we wanted, which the dealer close to our house did not have unless we waited at least three weeks. What's more? He was able to get it for less than the dealer near where we lived. Since we knew this was the car for us, we went ahead and decided to buy from here this past Thursday. Once we arrived at about 11AM for our appointment after a relatively quick drive from our home, we were greeted by Dan and Kevin, who were very welcoming and enthusiastic. We were also greeted by Jeff Miletta, who recognized us by voice and in turn, we recognized him thanks to his picture on Dealerrater and the Liberty Subaru website. He was also very welcoming and attentive, as while he did have to take care of some paperwork before he worked with us, he made sure we were being assisted by Dan and Kevin, who conversed with us on various topics and showed us all of the Consumer Reports and KBB accolades for our car. Thankfully, we did not wait long and Jeff made the process easy and even fun, as he walked us through all of the paperwork smoothly so we would get everything right and was always enthusiastic throughout the process, as he was giddy to talk about what made a Subaru a Subaru, like its outstanding build quality! He also asked about the trade of our luxury sports sedan and if we had gotten any other appraisals on it, as he wanted to offer us a fair price. After we mentioned the price we were offered, Jeff and his co-workers assessed our trade-in and gave us a fair $11,000, no questions asked! Next, he also took our registration and insurance card, as he wanted to do as much of the work for us. For example, I was pleasantly surprised that he would take care of renewing my NY registration and that I would not have to go to the DMV myself to do it. He then had us meet Tom, the Finance Manager, who was also wonderful and while we had paid cash for the car, he also had to go over the extended warranties with us. Throughout this process, he was very friendly, enthusiastic, personable, and not pressuring at all. He was able to clearly explain why the extended warranty, which was about $1,300 more (a lot cheaper than luxury cars!), was worth it, as it covered the electronics, like the sensors on the car and on how his Legacy, the extended warranty saved him a lot of money when his sensors were damaged due to wear and tear. What's more? He also proved to be extremely knowledgeable about Subarus and other makes, particularly about how their AWD system is superior in winter weather and hills compared to other cars members of his family has, like a Honda Civic, Ford Fusion, and VW Jetta. After we were done with the purchase and financing process, the car still needed to be washed and filled up with a full tank of gas. Since this was the case, we took advantage of the 1.5-hours needed to have lunch in the area. When we came back at about a little before 2:00PM, the car was ready and Jeff continued to shine as a salesman, as his enthusiasm about the car was contagious, as his face lit up as he went over the instructions on various facets of the car. Finally, he took us to our 2016 Subaru Legacy 3.6R Limited and was thorough in showing us how the car worked, as he walked us through how the Starlink infotainment system worked and adjusted the settings for us so we would be comfortable. At about 3:00PM, we were on our way home in our new Subaru, which is we love very much. We would highly recommend Liberty Subaru as they made buying a car easy and fun thanks to their friendly, honest, and enthusiastic sales staff and competitive pricing. Happy car buying! More

My new Subaru Legacy Our salesperson, John Clarke, was very friendly and made us very comfortable. I am very happy with my new car. John gave us a great deal! Our salesperson, John Clarke, was very friendly and made us very comfortable. I am very happy with my new car. John gave us a great deal! More

Easiest Car Purchase Ever From the time we walked into the dealership, it was a pleasant experience. We were greeted by the hostess, who introduced us to Mike, our salesman. From the time we walked into the dealership, it was a pleasant experience. We were greeted by the hostess, who introduced us to Mike, our salesman. Mike was informative, pleasant, and most importantly, didn't pressure us at all. Although we were talking to Mike for a bit, we decided we wanted to think about it. Mike didn't once ask us to make a decision or leave a deposit on the spot. We called Mike back when we were ready to purchase the car, and Mike made it the easiest experience in buying a car ever. We have purchased and/or leased multiple cars over the past 25 years, and have had mostly negative experiences. This was the most pleasant experience we ever had. Everyone was upfront and honest, and there were no hidden surprises. Kevin, the manager, was extremely helpful in the purchase of our vehicle, and we would highly recommend this dealership. This place will change your whole outlook on buying cars! With 5 drivers in the family, we wouldn't hesitate going back to Mike, Kevin and Liberty Subaru. More

Great People I worked with Mike to buy a certified pre-owned 2015 Subaru Crosstrek. He walked me through the whole process and was very professional and answered a I worked with Mike to buy a certified pre-owned 2015 Subaru Crosstrek. He walked me through the whole process and was very professional and answered all of my questions. I also worked with Nikki for financing and she was great and explained the financing to me clearly. They were both extremely nice and were prompt in answering me. More

Jake was great! Jake was very professional, thorough, and accommodating. He explains everything very carefully . Jake made buying a new Subaru a very easy proc Jake was very professional, thorough, and accommodating. He explains everything very carefully . Jake made buying a new Subaru a very easy process! Jake is somebody you can trust. I highly recommend him to any potential buyer! More

Great experience - first time buyer The staff at the dealership were friendly and efficient. Dave helped me get the best deal on my new WRX. Very happy with my new car. Thank you. The staff at the dealership were friendly and efficient. Dave helped me get the best deal on my new WRX. Very happy with my new car. Thank you. More

Got me in my new outback in 2 days! Rob is a great salesman, knows his product, gives great contact and follow up to customers. He's a no nonsense guy who loves his work and it shows in Rob is a great salesman, knows his product, gives great contact and follow up to customers. He's a no nonsense guy who loves his work and it shows in his customer interaction and service. I highly recommend Rob and Liberty Subaru! More