Back

Liberty Subaru

Emerson, NJ

4.9
5,877 Reviews
As a family owned & operated organization, the Liberty dealerships are second to none. Whether you're in the market for a Subaru, Kia, Hyundai, or a Certified Pre-Owned vehicle, Liberty makes it easy. At Liberty Subaru in Emerson, NJ (formerly Oradell, NJ), Liberty Hyundai in Mahwah, NJ, & Liberty Kia in Ramsey, NJ our Customer Satisfaction scores in both sales & service are consistently higher than those of our competitors...we're committed to your satisfaction! That commitment doesn't end when you pick up your vehicle. We realize that purchasing a new vehicle is a large investment, and we're determined to help you get the most out of your ownership experience. With Early Bird drop off, and after hours service pickup, late night service hours, FREE loaner vehicles, and competitive service pricing, maintaining your vehicle with us couldn't be easier. All of our technicians are factory certified, and have access to all the latest equipment to keep your vehicle running at peak efficiency.
Contact Dealership

55 Kinderkamack Rd

Emerson, NJ

07630

Directions

By Type

Showing 5,877 reviews

February 28, 2024

A sales person, Dan, was so great that I strongly recommend him to sell or lease a car in subaru. Transparent communication and speedy processing. More

by JK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Rovelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Liberty Subaru responded

Jk, thank you for your kind words! We're happy Dan could help and deliver an amazing experience for you. We hope you continue to choose us for all your automotive needs! Take care!

February 28, 2024

I had a great experience buying my new Outback from John Clarke! John was friendly and knowledgeable and eager to help - but never pushy. Pricing was fair and very transparent, and no surprises at the end More

by Jimmy Kim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Liberty Subaru responded

Jimmy Kim, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to hear about your positive car buying experience with John! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

February 28, 2024

The entire experience was excellent from start to finish. Family members of mine had great things to say about their experiences (including several purchases), so I wasn't surprised. I already had a very g More

by Rich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Portee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan "DJ" Meola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Rovelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian
Mar 08, 2024 -

Liberty Subaru responded

Rich, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review and hear about your recent experience with us. Your recent experience is what we strive to deliver to all of our customers. We hope you continue to choose us for all your automotive needs! Take care!

February 27, 2024

Brian is terrific. This was the second time I've worked with Brian in leasing a Forester. He is kind, thorough, and a very clear communicator. Brian is easy to reach, More

by Nancy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Portee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Goon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Liberty Subaru responded

Nancy, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review and hear about your experience with Brian. Please let us know if you have any additional questions about services you received and thank you again for choosing Liberty Subaru!

February 22, 2024

I have been leasing/buying from this dealership for over 20 years- always an easy stress free experience- highly recommend John Clarke for his friendly experienced touch! More

by MP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Liberty Subaru responded

Mp, thank you for your kind words! We're happy John could help and deliver a great experience for you! Our team is available should you require any extra help.

February 19, 2024

You have to be crazy not to buy a care here. This is my 8th car at Liberty Subaru. Great Experience. More

by Paul Augustynowicz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan "DJ" Meola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Bontemps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Liberty Subaru responded

Paul Augustynowicz, thank you for your kind words! We're happy we could help. Safe travels.

February 16, 2024

Nilsson was a pleasure to work with, from the minute we sat down at his desk to picking up the new car. He took his time explaining all the features and knew the answers to all our questions. The whole tea More

by Alexis G
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nilsson Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Liberty Subaru responded

Alexis G, thank you for your kind words! We're happy Nilsson could help and deliver an amazing car-buying experience from beginning to end. We hope you continue to choose us for all your automotive needs! Take care!

February 15, 2024

We just left Liberty Subaru and I must say - it went nothing like I expected. From reading reviews of several dealerships I was sure I had found the one for our next family car. I made sure to get pre- More

by kris.doe99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kyle Commorato
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2024 -

Liberty Subaru responded

Dear kris.doe99- Thank you for taking the time to provide feedback on your experience…it’s this feedback, positive and negative…that helps us improve. I agree with your assessment of what happened when you returned from your test drive. The interaction that occurred between Kyle and his co-worker was absolutely inappropriate…in the presence of guests or otherwise…and this situation has been addressed. For this, please accept my apologies. Unfortunately, the confusion regarding whether the Forester you were looking at was available for sale came about due to unclear communication between members of our sales team. That’s also on us, and again, I apologize. Please know that the feedback you provided on your experience was the subject of a meeting with our sales team this morning. As a team, we are committed to improving our processes so that these circumstances do not present themselves going forward. That said, I do feel the need to address the very serious allegations you make in the second to last paragraph of your review…I’ll start from the top. Telling you that the car you test drove was no longer available as a “tactic to get (you) to buy a higher priced car” is called “bait and switch” and is a very serious violation of the NJ Consumer Fraud Act. Aside from being illegal, it’s unethical, and we absolutely do not operate in such a manner. We’ve been in business since 1977, and have a very positive reputation…that doesn’t happen if a business engages in such nonsense. Regarding your comment that “not once did they try to offer us anything within that price range with comparable specs”…as you note, Kyle did “hand(s) (you) a sheet of what they have that is comparable – but they are all 5k + higher….” Unfortunately, we simply did not have any other pre-owned Foresters in a similar price range in stock at that time, otherwise Kyle would certainly have offered an alternative. Most concerning is your suggestion that your experience was based on the fact that “(your) husband is black”. In your review, the racist behavior you cite is that members of my sales team were talking to another guest who happened to be wearing a Trump shirt. Respectfully, I don’t see the correlation. If I’m missing something, and one of my employees did engage in any behavior that you feel was based on the color of your husband’s skin, please reach out and clarify that for me. Racism is a very serious allegation, and I want to be crystal clear on this point…RACISM HAS NO PLACE AT LIBERTY SUBARU.

February 15, 2024

Jeff was a pleasure to work with. Just like a Subaru itself - straighforward, no-nonsense, real easy conversation More

by Douglas D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Miletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Liberty Subaru responded

Douglas D, thank you for your review and rating! We're so pleased to hear that Jeff delivered a straightforward car-buying experience. We hope you continue to choose us for all your automotive needs! Take care!

February 13, 2024

Very excellent service from Anthony at Liberty Subaru. We needed a car and we needed it fast, already knew specific model and features we wanted. Anthony got it done immediately, totally professional and More

by marybrower
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Portee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Liberty Subaru responded

Marybrower, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review and hear about your car-buying experience with Anthony. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

...
34
...