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Liberty Subaru
Emerson, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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A sales person, Dan, was so great that I strongly recommend him to sell or lease a car in subaru. Transparent communication and speedy processing. recommend him to sell or lease a car in subaru. Transparent communication and speedy processing. More
I had a great experience buying my new Outback from John Clarke! John was friendly and knowledgeable and eager to help - but never pushy. Pricing was fair and very transparent, and no surprises at the end Clarke! John was friendly and knowledgeable and eager to help - but never pushy. Pricing was fair and very transparent, and no surprises at the end. I am definitely going to recommend John to anyone who is looking for a Subaru. More
The entire experience was excellent from start to finish. Family members of mine had great things to say about their experiences (including several purchases), so I wasn't surprised. I already had a very g Family members of mine had great things to say about their experiences (including several purchases), so I wasn't surprised. I already had a very good opinion of the Subaru brand, but Liberty's people (Dan R., Dan C., Tom P., Sebastian, and others) made it a pain free, even enjoyable experience. Thank you Dan Rovelli for guiding me through the process to a good, smart decision.👍😊 More
Brian is terrific. This was the second time I've worked with Brian in leasing a Forester. He is kind, thorough, and a very clear communicator. Brian is easy to reach, This was the second time I've worked with Brian in leasing a Forester. He is kind, thorough, and a very clear communicator. Brian is easy to reach, and he responds to my emails and questions quickly. He was very helpful throughout the entire process. I would recommend Brian, and Liberty Subaru to anyone interested in buying or leasing one of these wonderful vehicles! More
I have been leasing/buying from this dealership for over 20 years- always an easy stress free experience- highly recommend John Clarke for his friendly experienced touch! 20 years- always an easy stress free experience- highly recommend John Clarke for his friendly experienced touch! More
You have to be crazy not to buy a care here. This is my 8th car at Liberty Subaru. Great Experience. This is my 8th car at Liberty Subaru. Great Experience. More
Nilsson was a pleasure to work with, from the minute we sat down at his desk to picking up the new car. He took his time explaining all the features and knew the answers to all our questions. The whole tea sat down at his desk to picking up the new car. He took his time explaining all the features and knew the answers to all our questions. The whole team at Liberty Subaru was wonderful. We will definitely be referring friends and family to Nilsson for future purchases. More
We just left Liberty Subaru and I must say - it went nothing like I expected. From reading reviews of several dealerships I was sure I had found the one for our next family car. I made sure to get pre- nothing like I expected. From reading reviews of several dealerships I was sure I had found the one for our next family car. I made sure to get pre-approved for financing through Chase. We reached out about a Forester we were very interested in purchasing. Scheduled a test drive for this morning at 9:30am. Woke up early - and even hired a babysitter for our child so that my husband and I could both test drive before purchasing. When we arrived - barely anyone acknowledged us but finally someone did ask who we were there to see - they brought our sales guy over - Kyle. Kyle is new - you can tell that much but he was super kind. We tested all of the features of the 2020 Subaru - and test drove. It was a pleasant experience thus far. We pull back into Liberty Subaru lot and a guy screams at Kyle "You didnt see my text!!!" and proceeds to berate him within ear shot about how the car was on hold. Prior to this we were planning on a hassle free purchase of this car. We decide we will go inside while this is going on - 10 minutes later Kyle comes to us and tells us that car is on a hold and no one knew hence why we were able to take it on a test drive but that it is no longer available. Incredulous we ask if the hold is permanent and he says yes. He hands us a sheet of what they have that is comparable - but they are all 5k + higher than the car we had just driven. We tell him no thank you and he says okay and that's that. We still aren't sure if this was a tactic to get us to buy a higher priced car OR if it was because my husband is black. I'm still really unsure - and I wouldn't even think about racism playing a part except that there was a guy in the lobby wearing a Trump Make America Great again shirt and eyeing my husband up and down who was yacking it up with the sales guys. It made us so uncomfortable we stayed in the back corner. Alas - I'm blown away at the level of unprofessionalism shown by the man who was yelling at Kyle in addition to the fact that no one "knew" the car was on a hold and let us test drive AND the fact that not once did they try to offer us anything within that price range with comparable specs. Heck - they didn't even offer us a coffee. haha. I do not recommend this dealership. Obviously. More
Jeff was a pleasure to work with. Just like a Subaru itself - straighforward, no-nonsense, real easy conversation Just like a Subaru itself - straighforward, no-nonsense, real easy conversation More
Very excellent service from Anthony at Liberty Subaru. We needed a car and we needed it fast, already knew specific model and features we wanted. Anthony got it done immediately, totally professional and We needed a car and we needed it fast, already knew specific model and features we wanted. Anthony got it done immediately, totally professional and courteous, with no stress or pressure to get something different, no upsells or gimmicks etc. Appreciated the communication and follow up with extra care to overnight the new plates to a different location as soon as they came in. Highly recommend. More