Liberty Subaru
Emerson, NJ
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Efficient, transparent, friendly purchase Seeing a similar review about how strange it is to purchase a car during the pandemic, I agree. That being said Dan L did a great job keeping it quit Seeing a similar review about how strange it is to purchase a car during the pandemic, I agree. That being said Dan L did a great job keeping it quite normal and efficient - the paperwork and emails were kept to a minimum, he provided numbers for various options when asked, found the car I was looking for when inventory was short, and made sure the purchasing process was quick and easy with a fair discount at the end. Don't remember the sales rep (Chris?) but he made the paperwork process simple and quick. Uber service to the facility was provided at no cost to pick up the car from Brooklyn. All in all very pleasant and fun give the circumstances. Will recommend to future buyers interested in Subarus. More
Amazing service! Always helpful and giving the best customer service! Highly recommend stopping in and getting a car from them! They will make sure you leave happy! customer service! Highly recommend stopping in and getting a car from them! They will make sure you leave happy! More
Dan was great to work with. Answered all my questions and provided a fair price. Especially helpful over the phone which was appreciated with Covid concerns at the time. Very happy with the new Outback and provided a fair price. Especially helpful over the phone which was appreciated with Covid concerns at the time. Very happy with the new Outback. Highly recommended! John S More
Honest dealership - honest salesman We knew we wanted a Subaru Outback, but Nilsson Guzman was willing to let us test drive an Outback and a Crosstrek for comparison. Then, we weren't s We knew we wanted a Subaru Outback, but Nilsson Guzman was willing to let us test drive an Outback and a Crosstrek for comparison. Then, we weren't sure of which trim level of the Outback to get because the options were somewhat complicated. Nilsson clarified the differences, which made the decision much easier. He never pressured us, and there was no hard sell. Nilsson just answered all our questions in a straightforward manner. We ended up with the Outback Limited and are very please with it (after two days). We checked the price that Nilsson offered against Consumer Reports and found that it was a very good deal. Also, Rob Bontemps made the financing paperwork go quickly. The fact that the dealership offered 0% financing over 5 years made this a very attractive purchase compared to the Lexus 450h that we had been considering. More
attentive Friendly attentive personnel who took the time to explain 21st century technology to 20th century customers.Made a daunting experience enjoyable and Friendly attentive personnel who took the time to explain 21st century technology to 20th century customers.Made a daunting experience enjoyable and understandable.We would recommend this dealership to all our friends. More
Excellent Service! I came to Liberty Subaru and worked specifically with Nilsson after a family member told me about their experience. He was so easy to work with--respo I came to Liberty Subaru and worked specifically with Nilsson after a family member told me about their experience. He was so easy to work with--responsive, easy-going, and wasn't pressuring us to get anything we didn't want. I would highly recommend working with him. More
I had the best car buying experience ever thanks to Tom Quinn. Thanks for making a potential tense time pleasant. Thanks to Dave Finkel also! Quinn. Thanks for making a potential tense time pleasant. Thanks to Dave Finkel also! More
Anthony was extremely knowledgeable and helpful. Took the time to answer all my questions. Didn’t feel rushed. After visiting other dealerships, I’m glad I visited Liberty Subaru. time to answer all my questions. Didn’t feel rushed. After visiting other dealerships, I’m glad I visited Liberty Subaru. More