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Liberty Subaru
Emerson, NJ
5,972 Reviews
As a family owned & operated organization, the Liberty dealerships are second to none. Whether you're in the market for a Subaru, Kia, Hyundai, or a Certified Pre-Owned vehicle, Liberty makes it easy.
At Liberty Subaru in Emerson, NJ (formerly Oradell, NJ), Liberty Hyundai in Mahwah, NJ, & Liberty Kia in Ramsey, NJ our Customer Satisfaction scores in both sales & service are consistently higher than those of our competitors...we're committed to your satisfaction!
That commitment doesn't end when you pick up your vehicle. We realize that purchasing a new vehicle is a large investment, and we're determined to help you get the most out of your ownership experience.
With Early Bird drop off, and after hours service pickup, late night service hours, FREE loaner vehicles, and competitive service pricing, maintaining your vehicle with us couldn't be easier. All of our technicians are factory certified, and have access to all the latest equipment to keep your vehicle running at peak efficiency.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 5,972 reviews
January 31, 2025
A true gentleman in every sense of the word. Jeff Miletta gives the customer a truly lovely experience from start to finish. Patient, kind, and supportive- Jeff makes you feel safe and cared for Jeff Miletta gives the customer a truly lovely experience from start to finish. Patient, kind, and supportive- Jeff makes you feel safe and cared for. He’s the type of person who wouldn’t sell a product he doesn’t believe in, and he truly believes in Subaru. Jeff’s belief in the brand made leasing a Subaru an even more enjoyable experience. More
by tzango85
Employees Worked With
January 31, 2025
Received many recommendations from family and neighbors of their satisfaction with this Subaru dealership. I just made a first time Subaru purchase, and was very impressed with entire sale process with ou of their satisfaction with this Subaru dealership. I just made a first time Subaru purchase, and was very impressed with entire sale process with our salesperson person, from trade in price received and purchase price of Subaru vehicle. More
by walsht511
January 31, 2025
Received high recommendations from two family and three neighbors of their satisfaction with this Liberty Subaru dealership. I recently made a first time purchase of a Subaru vehicle and I am very pleased neighbors of their satisfaction with this Liberty Subaru dealership. I recently made a first time purchase of a Subaru vehicle and I am very pleased following the entire trade in and new car sales process experience with our salesperson person, John Clarke. I will pay forward high recommendation of this Subaru dealership with everyone who may inquiry and/or compliment about Subaru Forester Wilderness in my driveway. 😊 More
by walsht511
January 31, 2025
The dealership was very clean, everyone, especially Daniel R. was very friendly and knowledgeable and the whole experience was quick and easy. Daniel R. was very friendly and knowledgeable and the whole experience was quick and easy. More
by milindam1202
January 28, 2025
Alex was great to work with, he was knowledgeable, pleasant and he showed us the car and explained everything. He followed up on every question I had on the vehicle, the payment options, and processes pleasant and he showed us the car and explained everything. He followed up on every question I had on the vehicle, the payment options, and processes to follow for insurance and registration. He followed up every step of the way. This was by far, the easiest and best car buying experience I’ve had. I highly recommend Alex Bedoya and Liberty Subaru to anyone who is looking to purchase a vehicle. More
by ginalucero
January 27, 2025
Anthony and Ryan made my purchase of my 2025 Forester a great experience. This is my second purchase with Liberty Subaru. great experience. This is my second purchase with Liberty Subaru. More
by lbay
January 26, 2025
Anthony, Tom and Dan made my purchase a great experience. I bought a beautiful Cascade Green Forester. These guys made my purchase stress-free. Peter gave me a nice hands-on tutorial on the basic function I bought a beautiful Cascade Green Forester. These guys made my purchase stress-free. Peter gave me a nice hands-on tutorial on the basic functions of my new car. The Service Department was very impressive. There were numerous employees in the service area which was very customer friendly. There was a nice sitting area for customers waiting for service with restrooms. I told Anthony, my salesman, that everyone looked happy working there. No one was pushy and I didn’t get that car salesman vibe at all. I recommend Liberty Subaru. More
by Vefaivre
January 25, 2025
Anthony Cirillo at Liberty Subaru helped make my new 2025 Subaru Forester Premium purchase a breeze. This is the second Subaru I've bought from the Liberty dealership over the years without any adverse issue Subaru Forester Premium purchase a breeze. This is the second Subaru I've bought from the Liberty dealership over the years without any adverse issues. After researching what I determined to be a fair price ....Anthony delivered a flawless experience. Ask for him when you walk through Liberty's doors! You won't regret his product expertise and non-pushy style. Additionaly, the Liberty dealership sells many Subarus which allows you to get a good price for the exact model you desire. In my book, that's a win...win! More
by JJoe
January 25, 2025
I found the dealership excellent and would buy from them again. Anthony made the transaction smooth by leading through the process and offering many option again. Anthony made the transaction smooth by leading through the process and offering many option More
by alan
January 24, 2025
I am very disappointed with this dealership and especially with Dan Cohen (Subaru’s Manager) for not answering my calls or calling me back after several attempts! Let me start from the beginning. especially with Dan Cohen (Subaru’s Manager) for not answering my calls or calling me back after several attempts! Let me start from the beginning. This was my third Subaru purchase and my second from this dealership. My first was a purchase with this dealership, and the second was a lease, which is my current vehicle. I had leased a 2022 Accent for three years and purchased a maintenance plan. I assumed the maintenance was for the entire lease but was shocked to find out that it was only for twenty four months. My fault for not checking the fine print and their shadiness for not mentioning it as I would have changed it to be for the entire lease. It started with my brakes vibrating, which was why I brought my vehicle in for service in the first place. They said they had extended the coverage for this but never sent out a recall. Not sure why Subaru wouldn’t do a recall for vibrating brakes as that seems to be something to be of concern. It scared the crap out of me when it first happened. When I received my service report it listed my vibrating brakes as if I reported it as squeaking, but that was far from the truth. Not sure why they would lie about something like this unless they prefer not to report this issue to keep their numbers down. I paid $533 for the twenty four month coverage, which I found out was grossly overpriced. The twenty four months should have been for four services which equate to $133 each. I would expect to save money when purchasing a maintenance plan and not overpay. I only performed two services in the first twenty four months as I didn’t put that many miles on the vehicle. Thankfully they did do my oil change which was my third service call even though my maintenance expired, so I ended up paying $533 for three services which are still overpriced. They only charge $75 for an oil change and for four of them it should have only cost $300 (not $533 so I overpaid $233 for the plan). In addition, the service report showed that my engine and air conditioning filters were yellow (green for good, yellow for warning and black for bad). I called the service department and complained about this, which they said that the advisor should have told me about these filter warnings. But I assume since this was my last FREE service they chose not to (to save money since my next service will be at my expense) as I surely would have wanted them changed. I like Subaru and will most likely purchase another one down the road, but it surely won’t be from this dealership. You live and learn from your mistakes, and I surely will learn from this and hopefully others will learn from it as well. More
by EdBorg
Employees Worked With
