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Liberty Mazda - Service Center

Hartford, CT

4.8
1,014 Reviews
Call Service Center (860) 240-7406

1,014 Reviews of Liberty Mazda - Service Center

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February 02, 2024

It's great. Everyone is friendly and helpful and I love the video the mechanic sends me. It's very clean and welcoming. More

by MISTYMIST628
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Coleman
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Feb 03, 2024 -

Liberty Mazda responded

Misty, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Bradley and our team, and we look forward to working with you again.

February 02, 2024

Very smooth when I got to the dealership on time and delivered what they said More

by Stephenj.kyle
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Coleman
Report | Print
Jul 06, 2024 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

February 01, 2024

Great customer service There was no pressure to do anything that I didn't want to do. More

by LMONTELLI
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fournier
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Feb 01, 2024 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

February 01, 2024

The experience was excellent every one were friendly and personable The service was performed quickly More

by GTHIBEALT
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Secor
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Feb 02, 2024 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 31, 2024

Always pleased with service received and love the video that I'm able to watch as they service my vehicle More

by tldeluca
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Coleman
Report | Print
Jan 31, 2024 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Mazda, we look forward to having you as a valued customer for many years to come!

January 30, 2024

Great. Very warming from the entrance. Nice and trustful people. Very warming from the entrance. Nice and trustful people. I feel good with the maintenance More

by Shawn.jeong23
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Coleman
Report | Print
Jan 31, 2024 -

Liberty Mazda responded

Thank you for the kind words for our service department, Shawn! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 29, 2024

Consistent. Always helpful & informative. Comfortable waiting area, service is fast and always on time. More

by JENLDEMARCO
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fournier
Report | Print
Jan 30, 2024 -

Liberty Mazda responded

Jen, Thank you! Craig and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

January 26, 2024

Overpriced. If u know and understand what's being done and the time needed to do it. U can see how overpriced ur services are. More

by Dhanrajchandardat
Recommend Dealer
No
Employees Worked With
Craig Fournier
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fournier
Report | Print
Jan 31, 2024 -

Liberty Mazda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

January 25, 2024

Very pleasant and very professional. Took my car in on time, kept me posted throughout the service process and my lift ride to and from my office was seamless. More

by johnmpensiero
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Coleman
Report | Print
Jan 25, 2024 -

Liberty Mazda responded

John, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 25, 2024

Honesty, responsive to questions, great communication, Fair wait time, I appreciate the video walk throughs More

by KCOLON1990
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fournier
Report | Print
Jan 26, 2024 -

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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