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Liberty Mazda

Wakefield, MA

4.8
579 Reviews

81 Bay State Rd

Wakefield, MA

01880

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Showing 579 reviews

March 21, 2023

*Being told that if I didn't sign now for an extended warranty I would never be able to get it (absolutely untrue). * Told the car had two key fobs, then when I asked for the second one they said no, and More

by aliciab156
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James, Daryl, Paul
March 19, 2023

Brought my 3S in for a state inspection. Took the car in within a few minutes of my arrival. Been a steady customer for over 10 years. More

by lfeffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Robinson
February 22, 2023

Service Manager very helpful, courteous Nice waiting area Comfortable Coffee TV Very satisfied Prompt service More

by Carol P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Robinson
February 21, 2023

Tom, the service manager, and Marcia who answers my calls and checks me in, are always incredibly helpful and go out of their way to make sure I get top notch service. I also appreciate the amount of communi More

by P Tamagini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Robinson, Marcianne Wanis
February 19, 2023

Great service. Clean comfortable waiting area. Pleasant staff. And a cat who visits the dealership regularly! Made my day. More

by mtzimmerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna
February 17, 2023

I’ve bought my last two cars at Liberty Mazda. They are a great dealership to work with. Just got my car serviced there and the experience was fantastic. It is easy to book an appointment. I worke More

by Elsa C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna, Tom Robinson, Tim O'Brien
February 16, 2023

Best service I've ever experienced. Donna greeted me and later let me know when the car was ready. Perfect attitude towards customer. She made me feel welcomed and valued not only as a More

by Mihai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna, Tim O'Brien
February 15, 2023

Great first experience at the dealership with Darryl. He was super helpful in the car buying experience, creating a great experience More

by loganangers416
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darryl Dubose
February 14, 2023

Sales staff is professional. This is my second time buying from this dealership. Great experience. More

by lovnlife4eva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Giove
February 14, 2023

I just had my first experience with the service department on February 23 with Tom absolutely fantastic ,knowledgeable ,and courteous couldn’t have gone any better Thanks Tom More

by DeltaDawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Robinson
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