Liberty Mazda
Wakefield, MA
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Got me out from under Was unhappy with my previous vehicle (not a Mazda) but went in at the right time and was given great advice and great service and wound up with a grea Was unhappy with my previous vehicle (not a Mazda) but went in at the right time and was given great advice and great service and wound up with a great deal - now very happy with my car, never any pushing or pressure, a very good experience! More
Great experience start to finish Jim Samson was SO helpful and knowledgeable. My experience at this dealership was stress-free. My car was ready to be picked up in two days, even thou Jim Samson was SO helpful and knowledgeable. My experience at this dealership was stress-free. My car was ready to be picked up in two days, even though it had needed a few minor repairs. I would recommend this dealership to anyone who's looking for a reliable car and trustworthy, friendly people to help them find it. More
Easy going no pressure purchase! I went to just look and ask a few questions for a possible purchase of a mazda, Albert was polite, friendly, professional and extremely helpful. He an I went to just look and ask a few questions for a possible purchase of a mazda, Albert was polite, friendly, professional and extremely helpful. He answered every question and provided me with many options that worked for me, my schedule and my price ranges. I suggest highly you come see him personally if you are thinking about adding a mazda to your driveway. Thanks to Albert I have a new car that I'll be able to enjoy for a while. More
First time leaser, great service! I worked with Jim on determining what the best car was for my specific needs, as well as what was in my budget. He was knowledgeable, approachable and I worked with Jim on determining what the best car was for my specific needs, as well as what was in my budget. He was knowledgeable, approachable and incredibly communicative throughout the entire process. It was my first lease and he answered all the questions that I had. I greatly appreciated his hand-holding, and it helped make my first leasing experience a great one! Definitely recommend. More
My experience was horrible. Jonathan contacted me on Wednesday saying my dream car was found and brought to Liberty Mazda. Because I work full time and I had to make arrangement Jonathan contacted me on Wednesday saying my dream car was found and brought to Liberty Mazda. Because I work full time and I had to make arrangements to get a ride to the dealership I informed Jonathan I would pick the car up that Friday. I made an appointment for 9:00 a.m. and I was running late. Upon my arrival my car was far from ready to be picked up, it still had the protective white plastic on it and Jonathan was out running an errand. I met with Mike to complete the financial paperwork and he asked if I requested the remote starter to be installed? Much to my surprise with 2 days lead time the remote starter was not installed? I do understand things happen but now I need to take another day off of work to visit the dealer and waste another several hours waiting for Mazda to install a remote starter. I will not recommend this dealership to anyone. More
I got my dream car! Such a great experience working with Jim. This was my first time buying a car and he made my car dreams come true. Liberty Mazda was the 3rd dealershi Such a great experience working with Jim. This was my first time buying a car and he made my car dreams come true. Liberty Mazda was the 3rd dealership I contacted about the Mazda CX-5 (after not having too much success with the other 2 dealerships). I had done A TON of research on cars so once I had it narrowed down to Mazda I knew I wanted the CX-5 Touring with a sunroof, bose and the Titanium Flash Mica color. I got exactly that in a matter of days! Jim was very responsive and made sure to follow up with me. He mentioned how they only had one Mazda Cx-5 Touring left and someone had put a deposit down on it. That last one ended up being sold, but that didn't deter Jim from getting me my dream car. He went out of his way to pick up the exact one that I wanted from a New Hampshire dealership and had it delivered. I couldn't be happier with my car. He was super friendly, easy to work with, and made sure I got exactly what I wanted! On pick up day he even left a little note in the car with a bag of M&Ms that say "enjoy your sweet new ride". I will happily recommend Jim to family and friends. More
Seamless purchase of Mazda CX-5 I went in to look at and test drive a used Mazda CX-5. I found a black one with low milage for a great price. I went into the dealership and Albert ca I went in to look at and test drive a used Mazda CX-5. I found a black one with low milage for a great price. I went into the dealership and Albert came right up to me asking me what I'm looking for. He understood that I knew exactly what I wanted and got the plates to test drive within seconds. Albert is Russian and so personable. Sometimes test driving cars can be awkward if the salesperson is not friendly or talkative, but this was the completely the opposite! After that I must have spent less than an hour to close the deal, get financing, and arrange pick up. They did everything for me and I was able to pick the car up as soon as I got insurance. Thank you Albert for making this process so easy and fun, I absolutely love my new car! More
Excellent dealer with wonderful representatives Everything about this dealership is great! Sales, service, finance.... Always helpful, NEVER pushy and LISTENS to your needs Purchased 3 cars here s Everything about this dealership is great! Sales, service, finance.... Always helpful, NEVER pushy and LISTENS to your needs Purchased 3 cars here so far and take all cars here for service if needed. Recent experience was with Albert. He was super patient (even with my 2 year old) along for the visit. Stress free experience as always. Thank you!!!! More
Friendly and Easy I bought a Mazda6 and the whole process was extremely easy, simple and friendly. Thanks Al. I will recommend it to my friends and i look forward to d I bought a Mazda6 and the whole process was extremely easy, simple and friendly. Thanks Al. I will recommend it to my friends and i look forward to drive my Mazda6. More
One of the best dealerships you will ever work with One of my best car buying experiences. Great price and a great team of people to purchase a car from. I would send any one i know to Jim Samson at L One of my best car buying experiences. Great price and a great team of people to purchase a car from. I would send any one i know to Jim Samson at Liberty Mazda for great service and a great experience! More