Liberty Mazda
Wakefield, MA
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HORRENDOUS EXPERIENCE I highly recommend bringing your business to Quirk Mazda of Quincy, MA instead of Liberty, as my experience with Liberty Mazda was HORRENDOUS. Our sal I highly recommend bringing your business to Quirk Mazda of Quincy, MA instead of Liberty, as my experience with Liberty Mazda was HORRENDOUS. Our salesperson, Jim Samson, was misleading and was incredibly rude, to the point where he interrupted and raised his voice to my mother. Further, at the beginning of our negotiations, Jim replaced the batteries in my key fobs for the Mazda I am currently driving as both batteries had died. However, after our negotiations fell apart and we were unable to make a deal, he took apart my key fob and took one of the batteries back. This is a PERFECT illustration of how these people do business. After hours of negotiations, Mazda, Jim and his manager allowed the deal to fall apart over a difference of $15 per month. I have never experienced a dealership allowing a deal to fall apart over such a minimal amount, it is truly absurd. I was able to call Quirk Mazda in Quincy, MA and they were able to give me the deal Liberty refused to do within only a 2 minute phone conversation and they were extremely enjoyable to work with. I highly recommend bringing your business to Quirk Mazda and NOT doing business with the untrustworthy and rude people at Liberty. More
Jolly Jim! A great salesman to work with! I just leased a 2017 CX-5 and I'm extremely satisfied with my purchase thus far. Jim was a wonderful salesman to work with. He was patient and thoroug I just leased a 2017 CX-5 and I'm extremely satisfied with my purchase thus far. Jim was a wonderful salesman to work with. He was patient and thorough answering my million and one questions. He worked very hard to earn my business (as I was shopping around for the best price). I'm happy I got to work with Jim at Liberty Mazda. He will walk you through the entire car shopping experience and make sure you're satisfied with the deal. Jim for the win! More
Great experience Jim was extremely helpful throughout the whole process from test driving to getting my car. He was extremely knowledgeable on the various trims and d Jim was extremely helpful throughout the whole process from test driving to getting my car. He was extremely knowledgeable on the various trims and different options available. He also took extra time to walk me through the various features before I drove off. More
Go see Jim! I had initially looked at vehicles online and what I would get for an offer on my trade. Immediately Jim emailed me and asked questions about finding I had initially looked at vehicles online and what I would get for an offer on my trade. Immediately Jim emailed me and asked questions about finding a new vehicle and kept in contact until I arrived at the dealership. I came in and we found a deal that worked and the next day I was driving the new CX5 home! Jim is very friendly and took his time showing different vehicles and everything about them. I would definitely suggest more people to go see Jim at Mazda! More
Got the car I wanted at a fair price I sent an email out to several dealerships, indicating what I required in a car and the time frame I was looking to buy. Many dealerships never bothe I sent an email out to several dealerships, indicating what I required in a car and the time frame I was looking to buy. Many dealerships never bothered responding to me at all. Jim was very friendly and responsive. He followed up with me throughout the entire buying process, even responding to my questions in texts and emails in the evenings and on weekends.. He helped me find the car I wanted in the time frame I needed and at a fair price. If you are looking for a new or used compact car, I recommend going to Liberty Mazda and talking to Jim. More
Great experience It was easy, fast and very professional. He is a great person and very professional. It took me less than an hour to make a choice. Thank you very muc It was easy, fast and very professional. He is a great person and very professional. It took me less than an hour to make a choice. Thank you very much!!!! More
Jim Samson great car knowledge got the car we wanted Jim took time with us in lot and test driving different cars explained features got car in color we wanted delivered on time worked to get price we wa Jim took time with us in lot and test driving different cars explained features got car in color we wanted delivered on time worked to get price we wanted More
Great Buying Experience Al is very knowledgeable He's very humorous and enjoyable to talk to. He made my car shopping experience way less intimidating and simple. He gave me Al is very knowledgeable He's very humorous and enjoyable to talk to. He made my car shopping experience way less intimidating and simple. He gave me a good deal on the Mazda CX-5, now we drive the same car! More
Hassle Free Experience Jim was great. It was a hassle free experience. He got us the car we wanted for the price we wanted. I highly recommend contacting him when you are Jim was great. It was a hassle free experience. He got us the car we wanted for the price we wanted. I highly recommend contacting him when you are looking for a new Mazda! More
look at another Mazda dealership This dealership asked for a deposit before I was approved to purchase a car. The deposit was contingent on approval. I was not approved and liberty This dealership asked for a deposit before I was approved to purchase a car. The deposit was contingent on approval. I was not approved and liberty Mazda illegally cashed the check. I alerted my bank it was fraud and my bank put a stop payment on the check. Jim, the sales rep did not help in anyway. Now, 2 months later, I received a letter from a debt collector trying to obtain $500 for no purchase. This is all illegal and shameful for a business to do. Be careful!!! More