Liberty Mazda
Wakefield, MA
Filter Reviews by Keyword
By Type
Showing 597 reviews
Smile from ear to ear! I was dreading the process of car shopping and decided to make Liberty Mazda the first stop on my list. I test drove a car with Al and he answered ev I was dreading the process of car shopping and decided to make Liberty Mazda the first stop on my list. I test drove a car with Al and he answered every question I had and more. I left to head off to the next dealership thinking wow, that was great, this is going to be fun. To my disappointment that was not the case. Al is an exception in the world of automotive sales; patient, knowledgeable, attentive, and the often forgotten but so important KIND. I let the whole experience settle for a week and Liberty was the only dealership that did not pester me insesantly. I returned the following weekend to meet with Al this time wanting to look at used cars. Again he was all he had been the previous weekend and more because this time I had my 4 year old son in toe. Patient does not go far enough in describing Al, I was so indecisive but left that day with a sold tag hanging in the window of my new car. I picked it up the next day and Al again took the time to go over every detail of the car. I left smiling ear to ear and feeling like I had made a friend in Al. More
Amazing Customer Service I was worried about getting in a new car and unsure if I wanted to by or lease. Al and mike helped give me the options that’s woyld best fit me and we I was worried about getting in a new car and unsure if I wanted to by or lease. Al and mike helped give me the options that’s woyld best fit me and were honest with me. It’s hard to find people that work in the car business that actually care about your best interest and aren’t trying to scam you out of money. I decided to lease a car and everything worked out perfect. They made sure everything went smooth and made me feel really happy. After the sale, julie was a huge help in helping me transfer plates that were my grandmother and went about and beyond to do this. Thank you guys for a great experience!! More
Car shopping made easy I have always brought my cars here for their excellent service, and my family and I have purchased multiple cars from this dealership. Al spoke wit I have always brought my cars here for their excellent service, and my family and I have purchased multiple cars from this dealership. Al spoke with me to get an exact idea of what car I was looking for and any associated features I needed. He worked with me to get an excellent price on my trade-in and made sure I was informed and part of the entire negotiating process. In the end, this was the quickest and easiest buying process I have been through. Al and I spoke numerous times on the phone to work out dates/times to meet and complete the purchase process. He promptly returned all calls and worked with me on my own schedule rather than his. I recommend this dealer and Al very highly. More
Low key, NO PRESSURE sales I never thought I'd say I had a great experience at a dealership, but Jonathan and Liberty were fantastic from start to finish. From the first email I never thought I'd say I had a great experience at a dealership, but Jonathan and Liberty were fantastic from start to finish. From the first email to Jonathan, everything was low pressure and EXTREMELY straight forward. They gave me a great deal on a vehicle and made me feel at home the entire time. I will be back. More
Excellent service! My husband and I worked with Al to purchase our Mazda CX-5. We are beyond satisfied with every aspect of the experience. Not only did Al know everyth My husband and I worked with Al to purchase our Mazda CX-5. We are beyond satisfied with every aspect of the experience. Not only did Al know everything about every feature of the car, but he was personable, patient, efficient, and funny. We enjoyed working with him immensely and would recommend him to anyone looking for a low stress buying experience. We'll definitely be back to Liberty thanks to Al and the entire team. Thank you! More
Good JIm That's it, I do really appreciate Jim's help and he is a really good man. I very appreciate what he did for me and I would very like to recommend him That's it, I do really appreciate Jim's help and he is a really good man. I very appreciate what he did for me and I would very like to recommend him to my friends. More
Great service, and hard working. In short we never made an appointment and Jim took us in right away. It was really considerate and he was extremely professional. The finance team wor In short we never made an appointment and Jim took us in right away. It was really considerate and he was extremely professional. The finance team worked us into a very acceptable loan on a awesome CX-5. My wife and children are grateful to have shopped here first and last. Thank you Jim and the liberty team. Rob and Deb More
100% Satisfied! I went into Mazda on a Friday afternoon with very little time to decide what kind of car I needed or wanted. I was having a horrible week and I was ve I went into Mazda on a Friday afternoon with very little time to decide what kind of car I needed or wanted. I was having a horrible week and I was very fortunate to get Albert as my Sales Rep. He was very funny, cheerful, and extremely helpful. I test drove one car and that was the one. A Mazda cx-5. I feel as though Albert was not only very helpful but will continue to be a reliable resources through the time of my lease. More
Great Experience! I bought a Mazda6 from Jim just last week. He was super helpful in getting me the car I wanted at a fair price. I'm very pleased with my purchase, as I bought a Mazda6 from Jim just last week. He was super helpful in getting me the car I wanted at a fair price. I'm very pleased with my purchase, as my car is fun to drive and was exactly what I was looking for. Thanks, Jim! More
Wow, what a great experience First off I am taking the time to write a review on why you should go here since I truly feel people like to complain more than compliment and a true First off I am taking the time to write a review on why you should go here since I truly feel people like to complain more than compliment and a true compliment goes a long way to all the hard working deserving people in the customer service industry. I am a car guru and read up on all makes and models. Most of my friends and family know this and always ask for my help when they are looking for a new car. This was the case recently with my friend and co-worker who had never really purchased a car on their own. I started my research looking at all the Mazda Dealerships in our area and Liberty Mazda kept coming up. So I figured out exactly what she wanted in a car and contacted the Liberty. It was such a pleasant experience from the start and we got paired up with Jim Samson who made us feel so comfortable about the entire process. Again I did all the research and legwork (which I highly recommend doing before you buy any new car, it makes the process so much easier) by narrowing down models, price range, options, etc. Liberty Mazda had exactly what we needed and gave us a deal we could not refuse. Since I was not able to go to the dealership with my friends due to a conflict in schedules she went in on her own with all the information I discussed with Jim. He treated her like gold and made her feel at ease. The whole process was completed with no challenges that we were aware of and she had her brand new Mazda CX-5 in the color she wanted with all the options too. Thank you, Jim Samson, for a job well done and it truly was a pleasure doing business with you. I would highly recommend Liberty Mazda to anyone, we had the best experience possible!!! More