Liberty Mazda
Wakefield, MA
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Smooth Transition I came in to Liberty Mazda at the tail end of a three-year lease with another company that I was ultimately unhappy with. Jim Samson helped me pick ou I came in to Liberty Mazda at the tail end of a three-year lease with another company that I was ultimately unhappy with. Jim Samson helped me pick out and test drive an amazing new CX-5, and worked with me to make the transition smooth and affordable. Jim was friendly, responsive, and helpful. Overall happy with my experience at Liberty, and would recommend it to other Mazda customers. More
Brooke Watkins and Fred Dalton I feel compelled to write a glowing review about two of Liberty Madza employees Brooke Watkins and Fred Dalton. Brooke was amazing from the moment my I feel compelled to write a glowing review about two of Liberty Madza employees Brooke Watkins and Fred Dalton. Brooke was amazing from the moment my wife and I met her. Her down to earth attitude and friendly demeanor, coupled with her extensive knowledge of the cars she sells, is truly impressive. Both of us felt extremely comfortable dealing with her from the get go. She was truly interested in us and what we wanted the whole experience to be. She is a remarkably valuable asset to your business! We ended up buying a Madza 6 touring edition. Fred Dalton is also an experienced and practiced employee of Liberty Madza who is equally adept at crunching numbers as he is accommodating. He guided us through the financial process carefully explaining all the fundamental steps that are required to complete in an easy way that was stress-free and easy to comprehend. These 2 employees exemplify what the car buying experience should be. More
Certified 2015 Mazda3 Hatchback Al is a character! I was in the market for a new (used) car after my Prius was totaled and went to test drive a Mazda3 hatchback. I had done a great d Al is a character! I was in the market for a new (used) car after my Prius was totaled and went to test drive a Mazda3 hatchback. I had done a great deal of market research online (consumer reports, kelly blue book, cargurus.com, etc.), so I had a decent idea of what cars I was interested in and what I was prepared to pay. I wasn't necessarily thinking I would buy something that day, but after speaking with Al and telling him my budget, I was able to negotiate $1400 off the asking price of a 2015 Mazda3 s grand touring hatchback and ended up putting a deposit down that day! He was very communicative and made sure to follow up after I picked up my car to make sure I was happy with my purchase. Fred, the finance director, was also hugely helpful with finding me competitive financing options. He even advised me on how to get reimbursed for the extended warranty I had purchased on my former car--he really went above and beyod. Overall, my experience at Liberty Mazda was great. I would definitely recommend! More
Al is great Al was great very good service. I will tell everyone to go see Al. He made the purchase very smooth and answered all my questions. Al was great very good service. I will tell everyone to go see Al. He made the purchase very smooth and answered all my questions. More
An excellent experience My experience with Al was top notch. He was professional, organized, and informative without applying any pressure. Communication was excellent, and My experience with Al was top notch. He was professional, organized, and informative without applying any pressure. Communication was excellent, and my new car was ready at the exact time he said it would be. No hesitation in recommending him to friends and family. More
Al is the BEST!!!!! Al was Great!!! Tells it like it is and straight forward. Very good service would recommend Al to anyone. The experience was great. Trusted Dealership Al was Great!!! Tells it like it is and straight forward. Very good service would recommend Al to anyone. The experience was great. Trusted Dealership. More
Great Service and Friendly Al was straight forward from beginning to end. He told me what the process would be and we did not waste each others time. Went in on a Sunday and dro Al was straight forward from beginning to end. He told me what the process would be and we did not waste each others time. Went in on a Sunday and drove off the lot the next day. He explained all the cars features and had the car ready at the front door. More
You're the Best Al Our Mazda CX-5 lease is ending in few months. We met with Al in order to understand what are the different options and what is the best solution for u Our Mazda CX-5 lease is ending in few months. We met with Al in order to understand what are the different options and what is the best solution for us. Albert was excellent and very professional. We were 100% satisfied with his advice. We finally decided to go with a new lease and today my wife is driving a new CX-5. This experience was very smooth and I'm glad Albert was my dealership. More
Great Experience! Liberty Mazda was the first and only dealership I went to, to get my CX-3. I had totaled my new Honda 8 month into having it. I went to 5 dealerships Liberty Mazda was the first and only dealership I went to, to get my CX-3. I had totaled my new Honda 8 month into having it. I went to 5 dealerships before I settled on a price, so I know some pretty awful sales people and was completely drained from the experience. So, having Liberty be my one and only stop says something about their customer service and their competitive prices. Jim did everything to accommodate me, stayed late every time we met ( I get out wicked late from work), ordered the car with the color I wanted, and made sure I was getting the best price for it. Overall, great experience! More
Excellent Service While Waiting I'm incredibly happy with the Service Department at Liberty Mazda. Their online booking system is easy to use, and even if it appears to be booked up I'm incredibly happy with the Service Department at Liberty Mazda. Their online booking system is easy to use, and even if it appears to be booked up they will still work to find time over the phone. I've had our Mazda 3 serviced twice now and Howard has taken the time to package all of my requests as best as possible to find the best savings. Additionally, he provided consistent and clear communication about how long the service would take, and any issues found during the appointment. Liberty Mazda has a quiet lounge for waiting with high-speed internet and comfortable seats. Additionally, there is a desk area with plenty of outlets, so I was able to complete a music project in no time at all. I wouldn't hesitate to recommend the Liberty Mazda Service Department to my friends and family. Well done! More