Liberty Mazda
Wakefield, MA
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A great experience Not the typical dealership. Everyone and especially my dealer Jason was great to work with. Will be back to look at a CX9. Very happy. Not the typical dealership. Everyone and especially my dealer Jason was great to work with. Will be back to look at a CX9. Very happy. More
easy experience Easy experience. Albert Blank was knowledgeable, personable and NO PRESSURE. Albert has been very helpful post sale too. I know I can call him anyti Easy experience. Albert Blank was knowledgeable, personable and NO PRESSURE. Albert has been very helpful post sale too. I know I can call him anytime with a question about the vehicle and we'll happily help me. He's got alot of good stories too. And the service group was excellent too. More
Ask for Albert Blank-easy peasy Working with Al to get the vehicle I wanted was quite pleasant. He listened to my needs and was quite friendly and easy to work with. I felt he had my Working with Al to get the vehicle I wanted was quite pleasant. He listened to my needs and was quite friendly and easy to work with. I felt he had my best interests at heart. More
Purchased new vehicle, loved it, Al is huge help! Hi everyone, I recently had an amazing experience purchasing Mazda 6 from Albert Blank. He guided me throughout the process, including financing. Hi everyone, I recently had an amazing experience purchasing Mazda 6 from Albert Blank. He guided me throughout the process, including financing. Albert is true professional, I would highly recommend him as sales person. As for Albert and you will be in good hands. More
I had my 2nd great experience with Liberty The CX-5 is the second car I have purchased from Liberty. I still have a Blazer I bought a while. When its time to trade in the Blazer for that 2018 C The CX-5 is the second car I have purchased from Liberty. I still have a Blazer I bought a while. When its time to trade in the Blazer for that 2018 CX-5, my first call will be to Brooke based on this buying experience. I am in sales and have seen many different approaches to selling, what works best is establishing trust with the prospect, and building a rapport during the sales cycle will win business more than not; "People buy from people they like." BP More
Overall positive experience Had a good experience test driving a car with Albert. The wait time for the paperwork was a little long but it was a busy day. Had a good experience test driving a car with Albert. The wait time for the paperwork was a little long but it was a busy day. More
New Car, Same Great Dealership Just got my second lease here - I upgraded mine early to a higher value car. They’re reliable, responsive, timely and friendly! It took about 2 hours Just got my second lease here - I upgraded mine early to a higher value car. They’re reliable, responsive, timely and friendly! It took about 2 hours for the ENTIRE process, and I left same day with my new CX5. I will continue to work with them as long as I stay Mazda! Jonathan & Julie we’re both great to work with. More
Car purchase The staff that I dealt with at the dealership were all friendly and courteous. They made me feel comfortable and do not exert any pressure. It was The staff that I dealt with at the dealership were all friendly and courteous. They made me feel comfortable and do not exert any pressure. It was a pleasure doing business with them. More
Respectful and Curteous Had an amazing experience working with Kristen Murphy at Liberty Mazda. She is kind, courteous and above all puts the customer first mentality into pr Had an amazing experience working with Kristen Murphy at Liberty Mazda. She is kind, courteous and above all puts the customer first mentality into practice. As a buyer, you are spending $30k+ on a vehicle and are looking for the best deal you can afford. I called both Liberty and Wellesley Mazda for a quote on the CX-5 Grand Touring Reserve. Below is a great example of good and bad customer service: On receipt of the quote for a lease/finance of a Grand Touring Reserve: Me: Your lease quote is as high as an Acura RDX A-Spec, and the price difference between the two cars is ~10K, is there room for negotiation? Wellesley/Liberty: What price are you looking for? On me providing the price range am looking to pay: Wellesley Mazda: We are not giving away the car for free!! This is a new model and we cant meet your price. Liberty Mazda (Kristen): Mr. Shah, since the Grand Touring Reserve is a new model, we do not have a lot of discounts on it. However if you are interested we can go to a Grand Touring and see if we reach a deal! When we reached the location, she had the car and everything ready for a test drive. She was respectful and not rude. Kudos to the Management at Liberty Mutual. I have recommended them to my friends, definitely don't go to the snobbish and rude Wellesley Mazda. More
Excellent visit at Liberty I had the pleasure of meeting and working with Albert (Al) with the purchase of a 2016 certified pre owned Mazda CX-5. Al was professional, very intel I had the pleasure of meeting and working with Albert (Al) with the purchase of a 2016 certified pre owned Mazda CX-5. Al was professional, very intelligent, and made the process for me very easy because it was my first time buying a new car. He was also extremely friendly and funny and he knew how to keep the mood light. I highly recommend Al and his knowledge of services at Liberty Mazda!! Thank you Al!!! More