Liberty Mazda
Wakefield, MA
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We just purchased our 4th Mazda from Liberty!!! Everyone went out of their way to help us and answer our questions and to get the deal done! Our salesman, Paul Denning, was especially helpful and has alrea went out of their way to help us and answer our questions and to get the deal done! Our salesman, Paul Denning, was especially helpful and has already contacted us to make sure we didn't have any issues. When its time for #5....you know where we will be going! Thank you Liberty!! More
My salesman Larry was extremely helpful and never pressured me into anything very easy process. He showed me a variety of vehicles in my price range and nothing I could not afford very important pressured me into anything very easy process. He showed me a variety of vehicles in my price range and nothing I could not afford very important More
Went to the dealer with a good price on a vehicle we thought we wanted. After driving it we realized we wanted something else. I asked for their best price on a different car. All of a sudden the high p thought we wanted. After driving it we realized we wanted something else. I asked for their best price on a different car. All of a sudden the high pressure sales manager came in. We signed paperwork to get our of the dealer. Once home, I received quoted from two other dealers for the same vehicle for almost $2000 less. We agreed to pay more at Liberty, because of past experiences. However, once we agreed on a price we felt fair for the dealer, they could not get the vehicle and didn't return my phone calls. When we went to another other dealer who had the vehicle Liberty couldnt find (I personally found it exactly how we asked them for it at four different local dealers) we realize that Liberty kept our vehicles registration and claimed they didn't have it and quickly stopped returning phone calls and texts to try and get it back. Sad because I had a great experience with the family of dealerships twice on the past. More
We just traded in our 2018 CX-5 (that we leased from Liberty), for a lease on a 2021 CX-5. The monthly payments went DOWN for the same coverage. Very nice surprise. Everyone we dealt with there were Liberty), for a lease on a 2021 CX-5. The monthly payments went DOWN for the same coverage. Very nice surprise. Everyone we dealt with there were courteous and professional. Larry, our sales associate was knowledgeable and friendly. He did a fine job. This is our second car leased from Liberty, and it will be the first place we check when our current lease expires. Nice job gentlemen!!! More
Paul Denning was a very experienced salesman. I went to the store today and spoke with him. There were times I did not feel comfortable answering some of the questions he asked. Like, he asked "what car do the store today and spoke with him. There were times I did not feel comfortable answering some of the questions he asked. Like, he asked "what car do I drive?" before asking me anything else. Like some salesman, he asked several times that"are you willing to purchase the vehicle if the price is met?". Again, I did not want to answer that before knowing what prices are available and did not want to make a decision on buying cars so quickly. I don't prefer this type of "mind games" in the car selling industry. By putting this "mental" pressure on buyers, I do not feel pelasant after my visit. However, he worked in the car industry for many years and have many experience working with a variety of customers. He was friendly. He patiently waited us to look around the vehicle in the parking lot. He worked fast getting the price of the vehicle and handed to us as well. More
I just bought a Mazda CX-5 and the sales and service team at Liberty Mazda was great. They were professional and friendly and I highly recommend them to anyone at Liberty Mazda was great. They were professional and friendly and I highly recommend them to anyone More
Liberty Mazda's Service Department is absolutely the best. Over the years, I've had three Mazda's serviced there, and every experience I've had with any of the service personnel has been excellent. They best. Over the years, I've had three Mazda's serviced there, and every experience I've had with any of the service personnel has been excellent. They were always great, and they just keep topping themselves! They keep you informed -- by text, phone, video (this is totally cool!), or in person -- every step of the way. They explain things in detail, answer questions thoroughly, give you options if there's more than one possible solution to a problem. Everyone is unfailingly friendly and professional. I can't recommend them enough. More
Awesome experience from beginning to end. Pierre, Jimmy, and Tom were great to work and I can't recommend them enough. Very welcoming, knowledgeable, and got me exactly the type of Mazda I wanted with a gr and Tom were great to work and I can't recommend them enough. Very welcoming, knowledgeable, and got me exactly the type of Mazda I wanted with a great price too! More
Had a very good experience with this dealer, I would recommend this dealership to my friends. Our salesman, Paul, made the buying experience very enjoyable. recommend this dealership to my friends. Our salesman, Paul, made the buying experience very enjoyable. More
One of our best experiences at a dealer (and we have been to quite a few over the years), Jonathan, Jimmy, Julie- all were wonderful. Highly recommend. to quite a few over the years), Jonathan, Jimmy, Julie- all were wonderful. Highly recommend. More