Liberty Mazda
Wakefield, MA
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Excellent buying experience with salesman, Larry, and Tom, the Business Manager. They made the whole process smooth and easy. Very happy with the car and highly recommend this dealership. Tom, the Business Manager. They made the whole process smooth and easy. Very happy with the car and highly recommend this dealership. More
My new vehicle was due for its first service but I lived far from the dealership that I purchased it from, so I went to Liberty Mazda as it was the closest to my home. When I entered, the service advisor Do far from the dealership that I purchased it from, so I went to Liberty Mazda as it was the closest to my home. When I entered, the service advisor Donna was extremely nice and approached me immediately, and let me know that as this is my first service but the car was not purchased here, I would be charged for the first service, which I understood and accepted. She advised that the service would take about 1.5 hours and showed me to the waiting room. 45 min after, my car was ready to go which was a pleasant surprise. I appreciate being told it would take longer than expected, rather than being told it will be done in 30 min and have it take longer than that. She then told me that she extended the courtesy of waving the fee for your first service, as is done when purchasing a car from this dealership, which was a great surprise and I was very happy about. Donna is great, the service was excellent, and I will now be going to liberty for any of my needs with my Mazda. Can’t speak highly enough of my service. More
The low air pressure tire light came on and wouldn’t go off. I called them up and explained what was happening, they said to come in same day, and after arriving, they got me all set within an hour. Junio off. I called them up and explained what was happening, they said to come in same day, and after arriving, they got me all set within an hour. Junior was my service advisor. This was the second time that’s he’s provided excellent customer service. More
Liberty Mazda's service is always excellent. One of the many things that sets them apart from other places is that they COMMUNICATE with you, consulting you and keeping you informed every step of the way - many things that sets them apart from other places is that they COMMUNICATE with you, consulting you and keeping you informed every step of the way -- by text, by phone, by email, whatever it takes -- so there are no surprises at the end. Every service person I've dealt with -- e.g., Howie, Donna, Tom Robinson -- has been friendly, attentive, and helpful. Liberty has made me a total Mazda convert! More
Real friendly and no stress place! Salesman Larry was excellent and gets right to the point of what you are looking for. And Manager Jim was also excellent to work with as well. Highly recommend Libert excellent and gets right to the point of what you are looking for. And Manager Jim was also excellent to work with as well. Highly recommend Liberty Mazda! More
I'm a teacher and heard about their Teacher Appreciation oil changes so I went on their website and scheduled a Teacher Appreciate appointment. They didn't have any times available outside of the school day oil changes so I went on their website and scheduled a Teacher Appreciate appointment. They didn't have any times available outside of the school day so I scheduled an appointment for October 1st and took a personal day so that I could go to the appointment. When I arrived, they told me that the Teacher Appreciation oil changes had expired the day before and that their website should not have set me up for an appointment after September 30th. I explained that their website had this time slot available for Teacher Appreciation appointments but they did not acknowledge that their website made a mistake and turned me away. More
Excellent buying experience at Liberty Mazda. Our salesperson, Paul, was very helpful and knowledgeable which helped us make our purchasing decision. Paul went above and beyond explaining all the fe salesperson, Paul, was very helpful and knowledgeable which helped us make our purchasing decision. Paul went above and beyond explaining all the features of the car, inviting us to come back in a week after purchase with questions and even setting up our first oil change. All the employees we encountered during our experience were friendly, helpful and professional. We really appreciated the low pressure experience. Very positive experience from start to finish. Would highly recommend this dealership. Thank you Liberty Mazda for a buying experience that far exceeded our expectations. More
Excellent service. Everyone who worked there had a great attitude. Waiting area is very pleasant. Could not be more pleased, and I did not buy my car from them. attitude. Waiting area is very pleasant. Could not be more pleased, and I did not buy my car from them. More