Back

Liberty Honda

Hartford, CT

4.7
3,061 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
Contact Dealership

71 W Service Rd

Hartford, CT

06120

Directions

By Type

Showing 3,060 reviews

January 31, 2025

When an appointment goes smoothly, it is a good day! service Dept. was wonderful, knowledgeable and polite…. And I was in there just for an oil change with tire rotation. More

by Debbiewild1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know who handle my car
Jan 31, 2025 -

Liberty Honda responded

Thank you, Debbie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

January 30, 2025

Scott was very communicative! Got everything done in less time than expected, plus cleaned my car More

by Jtjess444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Liberty Honda responded

Thank you for your review and kind words for Scott! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

January 29, 2025

Friendly, professional,clean and expedious with transaction. No down time or wasted time with high pressure transaction. More

by EUGENE.BROKOWSKI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Oosten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Liberty Honda responded

Eugene, It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Liberty Honda!

January 28, 2025

All that's good no problem experience a little expensive but good great result great work More

by FILLION0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chloe, Scott, and our team, and we look forward to working with you again.

January 27, 2025

Every year I take my car for annual maintenance at Honda, this year was very frustrated. After left my car the communication with the service representative was very difficult, I spent all afternoon trying t More

by Leokishi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nelly Justiniano
Jan 30, 2025 -

Liberty Honda responded

We're sorry to hear about your experience, Leo, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 27, 2025

This dealer is very dishonest they charge 600 to change a 10amp fuse telling me it takes 3 hours to change the fuse. Do not go there they take long with your vehicle and then if its a simple fix they waste More

by yungberry86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nelly 4
Jan 27, 2025 -

Liberty Honda responded

Yungbeery86 We are sorry you were not made aware of what goes into a tricky electrical repair. Problems with wiring are always more than just a 10 amp fuse. There are reasons why those fuses blow that must diagnosed then repaired. Electrical repairs require chasing the wiring finding out where the fault exist...blown fuses are not just an annoyance they are a signal of a bigger possible hazardous situation I would welcome the opportunity to discuss your repairs in detail if you would like to give me a call Dave Gundersen Service Manager (860)241-1428

January 27, 2025

The dealership has changed in that appointment and work were more precise. Don’t mind waiting but need more certainties on length of wait as to when work will be completed. More

by JERINEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Liberty Honda responded

Thanks for your feedback on your recent visit to our dealership. We look forward to working with you again!

January 26, 2025

Excellent service dept. Chloe is the best. Great personality, Has been my service advisor for years. Very helpful. Give her a raise !! More

by FLORINEBORODIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2025 -

Liberty Honda responded

Thank you, Florine, for taking the time to share your thoughts on working with Chloe and our team. We're glad to hear we delivered such a great experience!

January 26, 2025

Great overall experience! Would highly recommend. Smooth easy process, got more for my trade than I expected More

by santee75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Plazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Oosten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Liberty Honda responded

It's fantastic to hear that William and our team provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Liberty Honda!

January 26, 2025

I had a positive experience at Liberty Honda. Car salesman and manager were very helpful. The lady at the front desk was also very nice to my children whilst we waited for everything to be proces More

by rubystlouis92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Oosten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

...
6
...