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Liberty Honda

Hartford, CT

Overview
Employees
Reviews
Vehicles
4.7
2,865 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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71 W Service Rd

Hartford, CT

06120

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Showing 2,865 reviews

October 24, 2024

This is my second HR=V purchased at Liberty. I have been very pleased with the sales process as well as the service I received on the first HR-V....that's why I came back. So far, I have been v More

by DONAGHUEK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

October 24, 2024

I've been with liberty Honda. What's several years and I find their business to be excellent. The service to be excellent. And I couldn't be happier. More

by Beau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Liberty Honda responded

Beau, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

October 23, 2024

Very difficult to contact and car is still not fixed after 3 trips. Not sure they provided service I paid for. More

by RTGIVEANS
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Scott Brewer
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2024 -

Liberty Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

October 23, 2024

Service was professional, straightforward, and helpful. It was efficient and friendly. Very considerate of my time. More

by Cappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sveltana?
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Oct 23, 2024 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

October 21, 2024

We had an issue with our CR-V that another Honda dealer didn't want to deal with and charged the diagnosis fee, which i understand but the diagnosis was incorrect. Chloe at Liberty Honda listened to our p More

by dr800quin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Liberty Honda responded

We are very happy to hear that Chloe and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 19, 2024

Very helpful and listens to customers needs. Easy to make appointments for the service department too. More

by Laurava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

Laurava responded

Very helpful and listens to customers needs. Easy to make appointments for the service department too.

Oct 19, 2024 -

Liberty Honda responded

It has been a pleasure serving you, Laura. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

October 18, 2024

Rob was great to work with! He knew what I wanted and made it happen! More

by CRICKET.LMF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Robert and the team met your expectations. Thank you again for choosing Liberty Honda!

October 18, 2024

Liberty Honda Was Very Helpful They Took The Time Out To Understand What I Was Looking For In A Vehicle That Will Last Me For A Lifetime. More

by KIMBERLY672013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dingle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaedan Carrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team, Kimberly. We're glad to hear we delivered such a great experience!

October 18, 2024

Tim was great in finding the right car for me with a good price. Would recommend to others. More

by Kamcgonigle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Leyden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Liberty Honda responded

Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated! All of us at Liberty Honda are glad to have you as a customer.

October 18, 2024

Robert outstanding and knowledgeable. Very bright and intelligent person. Answered all my questions quite nicely. More

by FOSTINI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2024 -

Liberty Honda responded

Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated! All of us at Liberty Honda are glad to have you as a customer.

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