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Liberty Honda

Hartford, CT

Overview
Employees
Reviews
Vehicles
4.7
2,857 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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71 W Service Rd

Hartford, CT

06120

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Showing 2,857 reviews

November 04, 2024

The entire transaction was smooth. Our salesman was very knowledgeable and took the time to share all of the features of the car. More

by cinhar721
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh (sales)
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Nov 04, 2024 -

Liberty Honda responded

Thank you so much for choosing Liberty Honda! Please let us know if we can be of any more assistance.

November 03, 2024

Great atmosphere awesome customer service everyone greet you with a smile say good morning making sure you're okay. Cleansing us restrooms waiting area just all around great atmosphere More

by ricardomcdonald63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
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Nov 04, 2024 -

Liberty Honda responded

Thank you for your business and this review, Ricardo! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 03, 2024

I was very happy with the customer service I received while buying my new car. Christian was very helpful and made the entire process so easy. Would recommend this dealer and Christian to anyone who is l More

by LISSETTE.URENA14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Liberty Honda responded

Hi, Lissette! Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. We'll pass along your compliments to Christian. All of us at Liberty Honda are glad to have you as a customer!

November 01, 2024

No pressure sales they were great! Professional, listened to my wants and needs. Worked with me and my budget. I told them how much I wanted to put down and what payments I wanted. More

by STACYEFORSYTH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dimitri Smith
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Nov 01, 2024 -

Liberty Honda responded

Thank you so much, Stacy, for your kind words, and for taking the time to leave us this wonderful feedback!

October 31, 2024

Book my appt to drop off my car at 7 am and all day didn't hear anything from the advisor, led never got change or my axle, no diagnostic was done, I call my advisor, and he catch an attitude over the More

by cruz.zobeida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaedan Carrero
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Liberty Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

October 29, 2024

Everyone was friendly, attentive, clear, and completed what they said they would do in a timely manner. More

by Cole P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Oosten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua five stars
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Oct 29, 2024 -

Liberty Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 29, 2024

Overall Liberty Honda provides good service and their integrity continues to be in the forefront. More

by CLHAYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 28, 2024

Clean, attentive to detail and well run. I would recommend this dealership to any prospective buyer. More

by Scott Beisiegel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

Liberty Honda responded

Scott, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 28, 2024

Treated with compassion and respect throughout the process. Ms. Colon is excellent! My car is good as new. More

by Alex J Jensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colon
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Oct 28, 2024 -

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Alex, for choosing Liberty Honda!

October 26, 2024

Can’t complain always willing to help and when any issues occurred they help me right away. Customer service is excellent . More

by MARIAARNAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Mckeever
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Oct 27, 2024 -

Liberty Honda responded

Maria, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

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