Liberty Honda

Outstanding Customer Service by Service Tech T.J. Graham (Liberty Honda, Hartford, CT) T.J. Graham is always professional, friendly, knowledgeable and efficient! He has a lot of energy, knows what he is ta (Liberty Honda, Hartford, CT) T.J. Graham is always professional, friendly, knowledgeable and efficient! He has a lot of energy, knows what he is talking about and most importantly, HE LISTENS and takes all of my instructions and concerns seriously. He has consistently gone above and beyond what is expected at all of my visits to your service department and does it all without wasting his time or mine. He is always very accommodating and you are very fortunate to have him employed in your service department! Thank you! J. Martin East Hartford, CT More

Service Professional service and accurate/straightforward diagnosis of work needed on my older Honda Odyssey. Very accommodating and appreciative of my time Professional service and accurate/straightforward diagnosis of work needed on my older Honda Odyssey. Very accommodating and appreciative of my time - the car was ready precisely when promised. More

Buying a new car I bought a new car at Honda and they were very helpful with the process. I dealt with Kelvin Quinones for the purchase of the vehicle. When I can in I bought a new car at Honda and they were very helpful with the process. I dealt with Kelvin Quinones for the purchase of the vehicle. When I can in to pick it up, Kelvin and Chad did a great job of showing me all the features of the vehicle. They spent quite a bit of time explaining everything to me. I even went back the next day to review some of the features of Bluetooth since I didn't have my phone connector when I picked up the car. Chad met me and went over the features with me as well. Thank you, Anna More

Standard 50,000 miles Everything was fine. Windshield wipers were not in stock. Don't have time for a return visit, so they are being mailed to me. I don't know why the rev Everything was fine. Windshield wipers were not in stock. Don't have time for a return visit, so they are being mailed to me. I don't know why the review has to be a certain number of words in order to let me submit! More

Excellent Kelvin was professional, courteous and patient! I would recommend him to anyone! I searched many dealers throughout Ct and even went to some and the p Kelvin was professional, courteous and patient! I would recommend him to anyone! I searched many dealers throughout Ct and even went to some and the people at Liberty Honda in Hartford was by far the best. I bought my car there because of the sales team!! More

customers service experience On my recent visit I was greeted by so many different service personnel had a great experience with the young lady who handle my service needs and oth On my recent visit I was greeted by so many different service personnel had a great experience with the young lady who handle my service needs and others who were very polite and courteous making sure that I was taking care of. Everything that was needed was taken care of promptly and I was very very pleased with the service I received from Janice. Tell them to keep up the good work. God bless you all. More

Buying a new vehicle was actually a pleasure We started our search online and sent emails out through Edmunds.com. Sunday morning. Three dealerships responded back but only Liberty Honda was open We started our search online and sent emails out through Edmunds.com. Sunday morning. Three dealerships responded back but only Liberty Honda was open on Sunday. Andrew sent the response back within half an hour with a decent quote. My wife and I decided to take a ride to Hartford and look at the CRV she liked from the pictures on the web site. When we arrived and walked through the doors we looked around briefly and Mike came right over and introduced himself. He explained Liberty Honda's pricing and warranties and got our car appraised in no time at all. I actually think I was rushing him a little because I was missing the Daytona 500. My wife test drove the CRV while Mije explained every detail about the vehicle. We never thought we would be leaving a deposit that quick on a vehicle, but we did. The only small catch was that the one we put the deposit on didn't have navigation, something she had in her Lexus and always used.We were fine with that because the I phone linked the maps to the SUV's monitor which is great. Looking on Liberties website I noticed there was one White CRV with black interior and Navigation. I called Mike the next morning, gave him the stock number and he said it was indeed there. I apologized for the change in vehicles but we knew that was the car for my wife. He responded instantly with " no worries it's not a problem at all, when do you want to pick it up " It was an absolute pleasure working with him and we Will recommend your dealership and Mike to all or friends and family........... Thank you, Paul and Lora More

Excellent Service This was my 30,000 mile service. The service was done completely and within the time promised. The car was washed. Jamie provided excellent follow-up. This was my 30,000 mile service. The service was done completely and within the time promised. The car was washed. Jamie provided excellent follow-up. More

Great Service I tend to be very detailed in the pricing and Liberty Honda was very patient and worked with me. Kelvin was very informative on the features of the v I tend to be very detailed in the pricing and Liberty Honda was very patient and worked with me. Kelvin was very informative on the features of the vehicle. More

Service representative was helpful and professional I am very satisfied thus far for the work that was performed on my vehicle The technician was able to diagnose the problems and repair them to my sati I am very satisfied thus far for the work that was performed on my vehicle The technician was able to diagnose the problems and repair them to my satisfaction More