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Liberty Honda
Hartford, CT
2,791 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,791 reviews
July 23, 2009
Unscrupulous business practice. We got a quote over the phone, confirmed the quote the next day. The quote was much lower than other dealers and they encouraged us to drive 1 hour 45 minutes to the delaer phone, confirmed the quote the next day. The quote was much lower than other dealers and they encouraged us to drive 1 hour 45 minutes to the delaership. Instead, I asked to put a deposit down on a credit card over the phone to lock in the price. That is when they uncovered a "mistake" and recalculated the price. Surprise, it was higher that other dealers. My fiance who is a litigation attorney pointed out that making a verbal offer that is accepted constitutes a binding contract that they are legally obligated to honor. However, we would be willing to work with them to come to some sort of compromise. The dealership took a few phone calls and well over an hour to decide to not compromise and continued to offer us a price higher than other dealers. We felt they were deceptive in their practices and their conduct literally broke the law. More
by clarkson
Employees Worked With
Corey Jimenez
