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Liberty Honda
Hartford, CT
2,655 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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May 05, 2010
To Whom It May Concern, Our recent experience with Liberty Honda was delightful really. Johnny Molina, the Sales Representative who worked most closely with us, was most helpful and informative. He wa Liberty Honda was delightful really. Johnny Molina, the Sales Representative who worked most closely with us, was most helpful and informative. He was cheerful and engaging and obviously wanted us to feel good about our lease. He did a very good and thoughtful job of explaining all of the features, both mechanical and non mechanical of the 2011 Honda Pilot. He left no stone unturned and wanted to make absolutely sure that we understood all that we needed to know about the operation of the vehicle. I/we appreciated his attention to detail and professionalism. The Sales Manager, Murray Fanning, also did an exemplary job, making absolutely sure we were happy with our lease making himself personally available from time to time to address a particular issue. Murray did a lot to make sure my wife, Susan, and I were pleased with our lease, a considerable investment when all is said and done. Murray's personalized attention to the service we were given at Honda throughout the process was sincerely appreciated. Finally, everyone at Honda was cheerful, helpful and attentive to our needs. This includes the two receptionists we met on different occasions, other sales representatives who offered assistance should we have needed it, Bo(sp?) in Service and others in apparent supervisory or managerial positions. All in all, it was a very good experience and as a result we would recommend Liberty Honda dealership to anyone/everyone looking for a dealership with obvious dedication to friendly, customer service delivery and consistent, courteous professionalism. Kudos to all. Peter Bigelow The Foresight Group Phone: 860-561-3868 866-4Sight1 860-218-0714Cell) Fax: 860-561-1520 www.TheForesightGroup.com More
by Peter Bigelow
Employees Worked With
Johnny Molina and Murray Fanning
Helpful July 23, 2009
Unscrupulous business practice. We got a quote over the phone, confirmed the quote the next day. The quote was much lower than other dealers and they encouraged us to drive 1 hour 45 minutes to the delaer phone, confirmed the quote the next day. The quote was much lower than other dealers and they encouraged us to drive 1 hour 45 minutes to the delaership. Instead, I asked to put a deposit down on a credit card over the phone to lock in the price. That is when they uncovered a "mistake" and recalculated the price. Surprise, it was higher that other dealers. My fiance who is a litigation attorney pointed out that making a verbal offer that is accepted constitutes a binding contract that they are legally obligated to honor. However, we would be willing to work with them to come to some sort of compromise. The dealership took a few phone calls and well over an hour to decide to not compromise and continued to offer us a price higher than other dealers. We felt they were deceptive in their practices and their conduct literally broke the law. More
by clarkson
Employees Worked With
Corey Jimenez
