Liberty Honda

Ben and Rich demonstrated a profesional and business-like approach to my request for a competative bid on my vehicle of choice, a 2011 CRV. They produced the lowest bid coupled with a bonus service package t approach to my request for a competative bid on my vehicle of choice, a 2011 CRV. They produced the lowest bid coupled with a bonus service package that won my business. The delivery of the vehicle was handled in like manner with no pressure push for add-ons. Rich gave my wife and I a comprehensive walk through of the vehicle making sure we understood the features and operation. He also gave us a tour and overview of their service department. Buying a new car is a huge expense often accompanied with equale levels of anxiety. All we want is a fair deal and to be treated with respect by business professionals. Liberty Honda delivered. More

He was friendly, helpful and quick. He was really great keeping in contact with us due to the power outage we all experienced. I appreciate his good work. keeping in contact with us due to the power outage we all experienced. I appreciate his good work. More

I requested Carl to arrange inspection of a certified pre-owned luxury brand car (not Honda or Acura)that I was buying. He arranged for immediate inspection and test drive of the car by a Liberty Honda m pre-owned luxury brand car (not Honda or Acura)that I was buying. He arranged for immediate inspection and test drive of the car by a Liberty Honda mechanic. The inspection revealed 1) a defective tire and 2) brake rotors that needed servicing. Based on Liberty Honda's inspection the selling dealer replaced the tire and resurfaced the brake rotors at his expense, saving me the $400 - $500 that I would have incurred without the independent inspection. Three Cheers for Liberty Honda! Paul More

Very competitive cost to perform any service compared to other places and the service rep's are real Pro..No games to sell any high priced services during appointment.They are making sure you are happy all other places and the service rep's are real Pro..No games to sell any high priced services during appointment.They are making sure you are happy all the time. Using it for several years and will be happy to go back again for all my servicing/new car needs. More

This the the third Honda that I have purchased but the first from Liberty. After meeting Tony my Sales Rep I won't go anywhere else to buy a new car! He was helpful, gave good advice and went out of his first from Liberty. After meeting Tony my Sales Rep I won't go anywhere else to buy a new car! He was helpful, gave good advice and went out of his way to make sure I was a happy customer! Thanks Tony! More

Would like to commend the salesman Eric Anderson for the courteous and professional way in which he treated us, from the decision making process to closing the deal. He definitely went above and beyond any courteous and professional way in which he treated us, from the decision making process to closing the deal. He definitely went above and beyond any previous experiences I have had at car dealerships. Also would like to thank Liberty Honda for allowing Eric to locate the perfect car for my daughter, who just graduated college, and for making her first car buying experience a pleasant one. -nm More

Great service-- even faster than promised! You can drive right into the building and they take great care of you from there. I chose to wait and am so glad I did because even though it was a busy Friday, th right into the building and they take great care of you from there. I chose to wait and am so glad I did because even though it was a busy Friday, they were calling my name not even 30 minutes later and had my car right in front and waiting for me. More

To Whom It May Concern, Our recent experience with Liberty Honda was delightful really. Johnny Molina, the Sales Representative who worked most closely with us, was most helpful and informative. He wa Liberty Honda was delightful really. Johnny Molina, the Sales Representative who worked most closely with us, was most helpful and informative. He was cheerful and engaging and obviously wanted us to feel good about our lease. He did a very good and thoughtful job of explaining all of the features, both mechanical and non mechanical of the 2011 Honda Pilot. He left no stone unturned and wanted to make absolutely sure that we understood all that we needed to know about the operation of the vehicle. I/we appreciated his attention to detail and professionalism. The Sales Manager, Murray Fanning, also did an exemplary job, making absolutely sure we were happy with our lease making himself personally available from time to time to address a particular issue. Murray did a lot to make sure my wife, Susan, and I were pleased with our lease, a considerable investment when all is said and done. Murray's personalized attention to the service we were given at Honda throughout the process was sincerely appreciated. Finally, everyone at Honda was cheerful, helpful and attentive to our needs. This includes the two receptionists we met on different occasions, other sales representatives who offered assistance should we have needed it, Bo(sp?) in Service and others in apparent supervisory or managerial positions. All in all, it was a very good experience and as a result we would recommend Liberty Honda dealership to anyone/everyone looking for a dealership with obvious dedication to friendly, customer service delivery and consistent, courteous professionalism. Kudos to all. Peter Bigelow The Foresight Group Phone: 860-561-3868 866-4Sight1 860-218-0714Cell) Fax: 860-561-1520 www.TheForesightGroup.com More

Unscrupulous business practice. We got a quote over the phone, confirmed the quote the next day. The quote was much lower than other dealers and they encouraged us to drive 1 hour 45 minutes to the delaer phone, confirmed the quote the next day. The quote was much lower than other dealers and they encouraged us to drive 1 hour 45 minutes to the delaership. Instead, I asked to put a deposit down on a credit card over the phone to lock in the price. That is when they uncovered a "mistake" and recalculated the price. Surprise, it was higher that other dealers. My fiance who is a litigation attorney pointed out that making a verbal offer that is accepted constitutes a binding contract that they are legally obligated to honor. However, we would be willing to work with them to come to some sort of compromise. The dealership took a few phone calls and well over an hour to decide to not compromise and continued to offer us a price higher than other dealers. We felt they were deceptive in their practices and their conduct literally broke the law. More