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Liberty Honda

Hartford, CT

4.7
2,867 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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71 W Service Rd

Hartford, CT

06120

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Showing 2,867 reviews

June 14, 2024

The dealership was clean an all the staff was helpful and knowledgeable about any an all questions I had. More

by JMARTINEZ523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chloe met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

June 12, 2024

Dealer handled my car issue well and communicated with me what was going on with my car. Would go again if I need car service. More

by Allandufrend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jun 12, 2024 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 12, 2024

Martinez l and Justin explained all the details. They cleared all my doubts and clarifications. They are very responsive. More

by karthikbuminathan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dingle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

June 12, 2024

Quick, honest, and reliable service. Was able to quickly find a vehicle in my price range, and respected my budget. More

by Alex Mason
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dingle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Santamaria, Semir Osmanovic
Jun 12, 2024 -

Liberty Honda responded

Thank you, Alex! Here at Liberty Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 12, 2024

John the salesman had good intuition what I wanted and suggested a used 2013 Crosstour. It’s too bad Honda doesn’t make them. It’s feels safe to drive More

by LENALONERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cunningham . He was patient and kind
Jun 13, 2024 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 12, 2024

Ordered one simple part to replace, and was told an estimate of 30 min to 1 hour time and that I could even do it myself. We were told this time estimate when ordering the part AND when bringing the ca More

by honda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jun 15, 2024 -

Liberty Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

June 12, 2024

I dropped my car off at 12 for my schedule 12:30 p. m. oil change and warranty inspection appointment. When 3 p.m. rolled around I call them to see if my car is ready. They told me that they haven’t sta More

by Chris_hawes21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of her name because she gave my file to someone else.
Jun 15, 2024 -

Liberty Honda responded

Chris, we are sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

June 10, 2024

At a crunch time for the shop, Brenda Colon did a great job moving a complicated repair procedure through the shop for me, Many thanks, Brenda ! Five star service !! More

by Happy Honda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Colon, Service Dept.
Jun 10, 2024 -

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

June 10, 2024

Thanks for your support, and your service Mrs Manager ,thanks again without your help my car will be disabled More

by PIERREFILSJEANJRWOSEPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

June 10, 2024

Svetlana was helpful and attentive. However, they did not send my car to be washed after. More

by lexus.r.1211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
svetlana
Jun 10, 2024 -

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Svetlana here at Liberty Honda.

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