Liberty Honda
Hartford, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Routine Maintenance I had a good experience. Honda was able to drop me off at work. I didn't wait anytime to get a ride to work and a shuttle was available. I rode the sh I had a good experience. Honda was able to drop me off at work. I didn't wait anytime to get a ride to work and a shuttle was available. I rode the shuttle back to Honda and returned to work within 30 minutes. The dealerships service is well priced. More
Honda Pilot Great service, very helpful, easy process. Has a bad experience at another dealership and they turned it around. Professional but made you feel like Great service, very helpful, easy process. Has a bad experience at another dealership and they turned it around. Professional but made you feel like a friend, not a customer More
Service Brought vehicle in for service. Very pleased with response to my questions and concerns. Most accommodating to my requests. Will continue to bring veh Brought vehicle in for service. Very pleased with response to my questions and concerns. Most accommodating to my requests. Will continue to bring vehicles here for scheduled service. More
Very good experience This is an excellent dealership. I had very good experience with the sales consultant John Cunningham. I would recommend this dealership to my friends This is an excellent dealership. I had very good experience with the sales consultant John Cunningham. I would recommend this dealership to my friends. I felt people were honest and the purchase was done in a timely manner. I had no problem with the credit approval and the quality of customer service was good and transparent. More
Quick oil change I went when the service center opened at 7:00 in the morning. I was greeted promptly by Melissa, was asked a few questions and then waited. Melissa ca I went when the service center opened at 7:00 in the morning. I was greeted promptly by Melissa, was asked a few questions and then waited. Melissa came to the waiting area at 7:45 and went over what had been checked in addition to the oil being changed. Everything had checked out OK, so I paid and was in the car at 7:50 A.M. Excellent service. John McClure More
They came through graciously. We had a problem with the hood release not working on our brand, new 2018 HR-V. Problem was fixed, but it shouldn't have happened in the first place. We had a problem with the hood release not working on our brand, new 2018 HR-V. Problem was fixed, but it shouldn't have happened in the first place. I wrote to the general manager, and he responded graciously by making up for the lapse in quality with a useful accessory. This desires a 10. More
Car making funny noises Brought CVR in and didnt know what issue was. Turns out it may be an engine defect that manufacturer is aware of. I very much appreciated Chloe's ca Brought CVR in and didnt know what issue was. Turns out it may be an engine defect that manufacturer is aware of. I very much appreciated Chloe's candor in identifying situation and not attempting to charge me for investigatory time (I only paid for an oil change). Nice to know that dealer did not attempt to screw me; whether or not it is true, most people would have assumed the opposite (from any dealer). More
Great customer service. Sales person was friendly and knowledgeable. Financing was easy to understand. The entire process from start to finish was detailed with a smooth tra Sales person was friendly and knowledgeable. Financing was easy to understand. The entire process from start to finish was detailed with a smooth transition for trade-in. More
The purpose of the visit was a replacement car The promises were kept. The car needed body work and after it was done it was restored by the body shop to showroom condition. Every thing on the ca The promises were kept. The car needed body work and after it was done it was restored by the body shop to showroom condition. Every thing on the car worked perfectly. More
Oil change on crowded Sat Coordinating person was excellent about setting expectations. Told me 3 hours and it turned out to be 2. Replaced filthy filter also. Car wash was Coordinating person was excellent about setting expectations. Told me 3 hours and it turned out to be 2. Replaced filthy filter also. Car wash was great. More