Liberty Honda

Quick and efficient Service was quick and efficient... Customer service rep was great... Vehicle drop off & pickup with shuttle service a plus... Down side, very expensiv Service was quick and efficient... Customer service rep was great... Vehicle drop off & pickup with shuttle service a plus... Down side, very expensive maintenance costs... More

Emergency walk-in service We appreciated the attention that we received during an emergency drive- in to the service bay. We were 2 hours from home when the service light flash We appreciated the attention that we received during an emergency drive- in to the service bay. We were 2 hours from home when the service light flashed. TJ and Shental took the time to make a quick assessment and perform a quick service to allow us to continue home safely. And knowing that follow-up service would be required at our home dealership, we were only charged for parts. Their expertise and kindness were greatly appreciated. More

Great buying experience Liberty Honda definitely provided one of the better experiences I have had at a car dealership over the years. The staff was knowledgeable, they had w Liberty Honda definitely provided one of the better experiences I have had at a car dealership over the years. The staff was knowledgeable, they had what I needed in stock and there wasn't any of the aggressive sales nonsense that you usually see like bait and switch. More

Bought a new vehicle Excellent customer service from Chad and make it easy for us. I will give him 101 out of 100 points. Go through with everything which is required to Excellent customer service from Chad and make it easy for us. I will give him 101 out of 100 points. Go through with everything which is required to buy a new vehicle. More

First visit for service This was my first visit to Liberty Honda for service, and I was very pleased with how quickly the service department was able to take care of my car. This was my first visit to Liberty Honda for service, and I was very pleased with how quickly the service department was able to take care of my car. I thought I'd be there for over 2 hours, and they were done within 90 minutes. The services advisor took a few minutes to orient me to the waiting room and the amenities there, as well, which I appreciated. Everything was clean and the everybody was professional. It's what I've come to expect in any Honda dealership. I'll definitely return in the future! More

Service Chloe is always friendly and she is honest. The work is timely, and reviewed thoroughly before I leave, i am in and out no problems. Chloe is always friendly and she is honest. The work is timely, and reviewed thoroughly before I leave, i am in and out no problems. More

Lori's the best! I was lucky enough to get Lori on the phone when I called about a car I saw when I did an online search. Throughout my experience, Lori was helpful, c I was lucky enough to get Lori on the phone when I called about a car I saw when I did an online search. Throughout my experience, Lori was helpful, considerate and informative. She went above and beyond the call of duty to provide me with photos, answer all questions, and make herself available to me in terms of communication. Her quick response to questions, her ability to clear her schedule to meet me when I needed to meet (I live, traveled to Liberty from eastern CT) made the experience a pleasant and assuring experience. Lori is a pro. It is important for businesses to have a staff that is diverse enough to suit the needs of all customers. With Lori I found a connection that made me a Liberty customer. Because of my experience with her, I will recommend her to anyone I know who informs me that they are in the midst of a car search. More

Very organized. Garage lady called as requested, car ready sooner than estimated, appointments and services are handled smoothly. Email reminders are very helpful. Wa Garage lady called as requested, car ready sooner than estimated, appointments and services are handled smoothly. Email reminders are very helpful. Waiting room is comfortable. Tried to click on "Yes" I don't think the "Yes" was recorded. More

Expected Liberty Honda to have high pressure sales people Lori Monroe was the best sales person I have ever met when buying a car. No pressure and highly personable and wonderful! On the day we were there, Lori Monroe was the best sales person I have ever met when buying a car. No pressure and highly personable and wonderful! On the day we were there, Lori was expecting and attending to another customer who were picking up their car that day. She was able to handle them as well as us while getting our vehicle ready for us to test drive. She informed us when she needed to attend to the other buyer, so we never felt abandoned. A surprisingly wonderful experience at Liberty Honda! More

Quick, easy, and very fair Lori Monroe , Jason and Sean were a pleasure to work with. Customer satisfaction was paramount. This is our second transaction with Liberty and we Lori Monroe , Jason and Sean were a pleasure to work with. Customer satisfaction was paramount. This is our second transaction with Liberty and we look forward to more. More