Liberty Honda

Awesome Awesome Awesome Thank you Melissa for your exceptional service and informative explanation of the services provided And future needs. I will be back and will defini Thank you Melissa for your exceptional service and informative explanation of the services provided And future needs. I will be back and will definitely recommend my friends. More

Very accommodating. Lori found my car that I wanted immediately and had some extra items added. I had to wait for a money wire which delayed my pick up and she arranged a Lori found my car that I wanted immediately and had some extra items added. I had to wait for a money wire which delayed my pick up and she arranged a second day that I asked for without incident. More

Sales & Leasing Consultant, Mary, showed me the way... Mary showed me my purchase versus lease options and was patient as I test drove various vehicles. Ultimately decided on '19 Pilot lease. My Pilot has Mary showed me my purchase versus lease options and was patient as I test drove various vehicles. Ultimately decided on '19 Pilot lease. My Pilot has accessories including running boards, roof rack and body molding that make it look sporty/rugged - just what I wanted. More

Excellent service at Liberty Honda Liberty Honda Service is excellent. I had problems with my battery and they were able to take my car without an appointment. An hour later, I was ba Liberty Honda Service is excellent. I had problems with my battery and they were able to take my car without an appointment. An hour later, I was back on the road. My service advisor, Chloe Truglio, was friendly, efficient, and professional. I have always had a good experience with Liberty Honda Service. More

My service rep, Jessi, was outstanding. My service rep was there when I first came in and she took pictures of the dents and scratches on my car and she was very kind. When I came back she w My service rep was there when I first came in and she took pictures of the dents and scratches on my car and she was very kind. When I came back she was there and took the car and set up a ride for me back home. You are lucky to have her. More

Jaime was fabulous Great service and so quick and efficient!! Jaime was friendly and helpful! I will always ask for her to be my service person in the future! Great service and so quick and efficient!! Jaime was friendly and helpful! I will always ask for her to be my service person in the future! More

Service Exceeded Expectations We were pleased with our recent visit for a turbocharge check. The service repair time was less than expected. Further, Shanice Arce, service advisor We were pleased with our recent visit for a turbocharge check. The service repair time was less than expected. Further, Shanice Arce, service advisor to us that day, answered all questions and assisted us in another area that would save us time by avoiding a routine, return visit. Very happy with service. More

Excellent Fisrt Time Service Chole Truglio completed my scheduled maintenance and recall problem less than estimated time. Appreciated her going over the inspection check report o Chole Truglio completed my scheduled maintenance and recall problem less than estimated time. Appreciated her going over the inspection check report of the car with me to ensure everything was OK. More

Speedy Oil Change Consistent, Efficient Service for my Honda Civic. The staff is friendly and knowledgeable, the waiting room is cozy and has newspapers and coffee ava Consistent, Efficient Service for my Honda Civic. The staff is friendly and knowledgeable, the waiting room is cozy and has newspapers and coffee available. I usually wait up to an hour or more for an oil change which is reasonable. I only had to wait 30 minutes for this oil change. Bravo to Liberty Honda in Hartford ! More

Service visit I was very pleased with the service that I received with my recent service visit. They greeted me quickly and completed the work in record time, which I was very pleased with the service that I received with my recent service visit. They greeted me quickly and completed the work in record time, which was important as I needed to get back to work. Ryan was polite and knowledgeable. He was also very helpful in getting some information on the EV mode that I needed clarification on. I appreciated that very much. The only negative note I have is the $4.99 'misc fee'. I have never been charged an extra fee (which Ryan explained is charged to every customer). This essentially wiped out the coupon I was given. Parts and labor are expensive enough without tacking on this miscellaneous extra charge. This is not a reflection on the service I received from Ryan as I know it is the dealerships policy, not his. I also do not appreciate that there is pressure to give you 5 stars or it's considered a failure for Ryan. I would think you would want honest feedback. Again, Ryan's service was great. My negative comment is not a reflection of his service to me. More