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Liberty Honda

Hartford, CT

Overview
Employees
Reviews
Vehicles
4.7
2,857 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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71 W Service Rd

Hartford, CT

06120

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Showing 2,857 reviews

November 14, 2024

Excellent service. Informed about price and wait time. Called with details when car ready for pickup More

by SADLERSTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 13, 2024

Very helpful it literally took me only an hour to find what i was looking for 10/10 More

by jasmineh211
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Oosten
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda. We look forward to having you as one of our valued customers for many more years to come!

November 12, 2024

I was really happy with how my service turned out as well as the speed of it More

by Tobin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

November 11, 2024

I’ve always brought my car to this dealer but the last two times I took it to another mechanic after and found out that all of the services recommended to me didn’t actually need to be done. Upselling lik More

by KRISTIELEVESQUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know her name
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Nov 15, 2024 -

Liberty Honda responded

Kristie, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

November 10, 2024

Great experience, employees are very respectful, helpful and personable. If you are unsure about the car you want or the car buying experience in other words if your a new buyer. they try their best to get More

by Al416414
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dingle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaedan Carrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that Marissa and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

November 10, 2024

The sales associate was easy to do business with. And was informative about options. Staff was pleasant. More

by RYAN_OLSCHEFSKIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Oosten
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Liberty Honda responded

Ryan, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

November 09, 2024

Svetlana was very helpful and willing to help the customers. I was very happy with her service. More

by Kindmoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SVETLANA REISH
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Nov 10, 2024 -

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

November 09, 2024

Everyone was polite. Everything was explained well as to what's being done. Waiting area well equipped. They also washed my car. More

by APPIATUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2024 -

Liberty Honda responded

Thank you for taking the time to leave us a five-star rating. It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

November 08, 2024

The first customer service rep was extremely great, when I went back to purchase my new car he was out sick, someone else help me out. More

by KERYAN TAYLOR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2024 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 08, 2024

Awesome experience! Can’t wait to buy another car here, staff is professional and knowledgeable! More

by LEYDENT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dingle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Oosten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Leyden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Henn, Dimitri Smith
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Nov 10, 2024 -

Liberty Honda responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

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