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Liberty Honda

Hartford, CT

4.7
2,797 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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71 W Service Rd

Hartford, CT

06120

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Showing 2,797 reviews

December 04, 2022

Great service! Justin D. kept me updated with the status of my vehicle and was very personable. More

by TAS16XO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dingle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda. Mike Plummer

December 04, 2022

Experience with dealer ship was good - I had $1,100 dollars in work done, when speaking with a friend who has a Nissan Altima she indicated her dealer ship would offer some type of discount if that amo More

by christinefranklin1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Liberty Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen. Dave Gunderson

December 03, 2022

Willing to work with you. Lifetime warranty is great for new sales. However a test drive car was represented as a “car”. “Best price first” policy was still able to be nego More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Landon, Ravi Ajodhi
Dec 04, 2022 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon! Mike Plummer

December 02, 2022

Great service from start to finish. I will be a returning customer for sure! Justin, Daniel and Marissa were all great! More

by joseph_pangia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caitlin Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dingle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Santamaria
Dec 04, 2022 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to working with you again! Mike Plummer

December 02, 2022

Jim Lanzo explained everything very well. We are happy to have worked with him. Thank you, Jim! More

by DJButchGray
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik
Dec 04, 2022 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with Jim and our team. We're glad to hear we delivered such a great experience! Dave Gunderson

November 30, 2022

Liberty Honda has always been there for my vehicle purchase and servicing needs. The knowledge of the staff and willingness to work with me and family to check all our boxes is outstanding. I know tha More

by armstrongtyler23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caitlin Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dingle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Liberty Honda responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Liberty Honda! Mike Plummer

November 29, 2022

Excellent service lovely people who were perfect in all aspects of their service Very thoughtful More

by jcohan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Dingle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Reyes, Rick Kossakoski, John Cunningham, Amnon Udi, Luis Adorno, Yolanda Aldrich, Ravi Ajodhi
Nov 29, 2022 -

Liberty Honda responded

Thanks so much for the kind words! Glad you enjoyed the experience . See you on your 1st service!!

November 28, 2022

We started off a little rocky but in the end the manager took care of me . More

by SHARAMI5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Santamaria, Yolanda Aldrich
Nov 29, 2022 -

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. We try to keep an eye on things as the sale is completed, I'm glad Daniel was able to get things back on track for you. Thank you for choosing Liberty Honda. Mike Plummer

November 28, 2022

As always, Chloe and the crew took expert care of my Ridgeline efficiently, effectively and at a reasonable cost. Chloe is the best customer service rep anywhere, and the mechanics are always top notch. More

by Alpine188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you always find your experience with Chloe here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Dave Gunderson

November 27, 2022

There was lack of transparency and poor communication re: the vehicle we ordered. The arrival date kept getting pushed back which we understand; but the lack of communication was unprofessional. At pick up w More

by Matt.cameron08
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Justin Dingle
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Liberty Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Matt, and hopefully, we can get to the bottom of this. Mike Plummer

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