Liberty Honda
Hartford, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Great service! Justin D. kept me updated with the status of my vehicle and was very personable. Justin D. kept me updated with the status of my vehicle and was very personable. More
Experience with dealer ship was good - I had $1,100 dollars in work done, when speaking with a friend who has a Nissan Altima she indicated her dealer ship would offer some type of discount if that amo dollars in work done, when speaking with a friend who has a Nissan Altima she indicated her dealer ship would offer some type of discount if that amount of work was being done. There was no type of discount offered to me and they did not offer to wash my vehicle like they had done in the past. I paid by check, the cashier told me to write all this information from my driver's license on my check, I asked her shouldn't she do this, she stated no. Not once did she check my license to see if the information on my check and my driver's license matched. I was not sure why this was Liberty Honda's new policy when a customer pays with a personal check, the cashier no longer looks at the driver's license. More
Willing to work with you. Lifetime warranty is great for new sales. However a test drive car was represented as a “car”. “Best price first” policy was still able to be nego Lifetime warranty is great for new sales. However a test drive car was represented as a “car”. “Best price first” policy was still able to be negotiated to a better cost. Sales process took about 3 hours. More
Great service from start to finish. I will be a returning customer for sure! Justin, Daniel and Marissa were all great! I will be a returning customer for sure! Justin, Daniel and Marissa were all great! More
Jim Lanzo explained everything very well. We are happy to have worked with him. Thank you, Jim! We are happy to have worked with him. Thank you, Jim! More
Liberty Honda has always been there for my vehicle purchase and servicing needs. The knowledge of the staff and willingness to work with me and family to check all our boxes is outstanding. I know tha purchase and servicing needs. The knowledge of the staff and willingness to work with me and family to check all our boxes is outstanding. I know that it took sometime to finalize everything, just because I couldn’t make up my mind, but now that I have my 2022 PP Trailsport in my driveway, I couldn’t be happier. More
Excellent service lovely people who were perfect in all aspects of their service Very thoughtful aspects of their service Very thoughtful More
As always, Chloe and the crew took expert care of my Ridgeline efficiently, effectively and at a reasonable cost. Chloe is the best customer service rep anywhere, and the mechanics are always top notch. Ridgeline efficiently, effectively and at a reasonable cost. Chloe is the best customer service rep anywhere, and the mechanics are always top notch. Thanks again! More
There was lack of transparency and poor communication re: the vehicle we ordered. The arrival date kept getting pushed back which we understand; but the lack of communication was unprofessional. At pick up w the vehicle we ordered. The arrival date kept getting pushed back which we understand; but the lack of communication was unprofessional. At pick up we were told we’d be receiving video tutorials on the vehicle via email - we never received them. Lastly, we just brought it in for its first oil change; it took 75 mins. A heads up as to what to expect in terms of time would have been appreciated. 75 mins is a bit much. More