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Liberty Honda

Hartford, CT

4.7
2,797 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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71 W Service Rd

Hartford, CT

06120

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Showing 2,797 reviews

December 10, 2022

Just wish u vacuumed my car like some of the other Honda dealers do. It was nice that I washedit More

by FLORIDAKK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Liberty Honda responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Dave Gunderson

December 09, 2022

Buyers beware of fraudulent activity Liberty Honda. We recently purchased a vehicle from Liberty Honda, and we were very adamant and clear about not wanting any add-ons, but they added several undisclo More

by Blebsme
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Caitlin Conley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Plummer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Monte
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yolanda Aldrich
Dec 09, 2022 -

Liberty Honda responded

We take pride in serving our customers with transparency, and absolutely do not want our customers to feel taken advantage of, let alone defrauded. We did not add any extra charges to your loan. You have stated that there were several attempts on your part to reach out, but we have not received any messages or calls. If you truly would like to discuss the matter my direct line is 1-860-241-1402. Daniel Santamaria, General Sales Manager.

December 09, 2022

Jonathan is nice, , friendly, good service. The place is clean large and friendly. Good job . More

by NGOCXPHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik, Jonathan Roath
Dec 12, 2022 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Dave Gunderson

December 09, 2022

Can always count on Liberty to diagnose what my car needs. Service tech very personable. More

by SUSAN112MARO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelica Peters
Dec 12, 2022 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Susan, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come! Dave Gunderson

December 09, 2022

Excelented services them Im happy to get my car to honda dealer happy holidays thanks More

by tomasflecha0260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik, Angelica Peters, Jacob Mascola, Jonathan Roath, Kimberly Feliciano
Dec 12, 2022 -

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda. Dave Gunderson

December 09, 2022

Very understandable and pleasant. The staff is very friendly I feel comfortable and respected. The service was good More

by SIMPSON.E.CISSYNE58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik
Dec 12, 2022 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come! Dave Gunderson

December 08, 2022

The service center is most attentive to my needs. They fix all issues efficiently. The costs are most reasonable. More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Liberty Honda responded

Alan, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Dave Gunderson

December 08, 2022

The service was very prompt and the cost reasonable. The service agent was pleasant and explained everything well. More

by DRBOBGORDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelica Peters
Dec 08, 2022 -

Liberty Honda responded

Glad to hear Angelica took good care of you. We appreciate your business. Mike

December 07, 2022

I found a nail in my tire, they took me in on a Monday morning and fixed the tire and aligned it also. So friendly and helpful! Angelica is fantastic! More

by Roxanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelica Peters
Dec 08, 2022 -

Liberty Honda responded

Thank you so much for your kind words, Roxanne, and for taking the time to leave us this wonderful feedback! Dave Gunderson

Dec 08, 2022 -

Liberty Honda responded

Glad we could help Roxanne!

December 07, 2022

Employee explained the price well and what was done what was done. He also made sure to reset my computer dashboard. He explained what I might need in the future as per their diagnostics, and how much it w More

by Nathan Zwiebel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Mckeever
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Liberty Honda responded

It has been a pleasure serving you, Nathan. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come! Dave Gunderson

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