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Liberty Honda

Hartford, CT

4.7
2,794 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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71 W Service Rd

Hartford, CT

06120

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Showing 2,794 reviews

December 30, 2022

Great service. Service technicians were cordial and kept me informed. Easy to make appointment and service was prompt More

by DEBORAHFRENETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
Dec 31, 2022 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dave Gunderson

December 30, 2022

The warmth & quick help he provided was greatly appreciated. He’s very detailed in his job. It was a pleasure working with him. Happy New Year to all. More

by CLAUDIA.MCCALLA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Mascola
Dec 31, 2022 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come! Dave Gunderson

December 30, 2022

We have a good experience, they were really friendly ,the waiting area was clean and they didn't take to long to fix my car More

by IVONNE40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik, Kimberly Feliciano
Dec 31, 2022 -

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda. Dave Gunderson

December 29, 2022

I had a great experience buying a new car and trading in old car. They made it very simple. More

by Liz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yolanda Aldrich
Dec 30, 2022 -

Liberty Honda responded

Thank you! It has been a pleasure serving you, Liz. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come! Mike Plummer

December 29, 2022

Jason made sure that all the service items that I asked for were completed the first time! More

by Thom.Steben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelica Peters, Jacob Mascola
Dec 30, 2022 -

Liberty Honda responded

It's great to hear that Jason was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda! Dave Gunderson

December 29, 2022

Excellent customer service as always, which is why I keep returning to Liberty for all of my car service needs. My only complaint is with the sales department. Over the years, I've purchased 5 autos from More

by Gerald F Murphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Krstyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Mckeever
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Cunningham, Amnon Udi
Dec 29, 2022 -

Liberty Honda responded

Mr. Murphy, Thank you for your kind words and business over the years. I'm not sure about the letter you reference in your review or when you received it. Most times when a special or loyalty offer is made it is for select vehicles for a limited time and is backed by the manufacturer based on higher available inventory. Unfortunately, it has been some time since we have had that level of available inventory. As you are aware Liberty Honda is a "Best Price First" dealership. We offer the same highly competitive price to everyone in an upfront transparent manner. If you are interested in a new vehicle just let me know and I will help you personally and I will make sure you receive every special for which you qualify. You can reach me at plummerm@executiveag.com Thank you again Mike

December 29, 2022

Appointment was on time. Very professional and polite.Service was very quick and well explained. More

by CRV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dave Gunderson

December 29, 2022

Everyone is very helpful and polite. They listen to what you have to say and don’t try to push anything that you don’t need. Great dealership! Thanks! More

by LOREEN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
Dec 30, 2022 -

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda. Dave Gunderson

December 28, 2022

Great dealership, have been here on numerous occasions and always treated right, and with respect. More

by Arturas Biryukas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Mckeever
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Landon, Rick Kossakoski, Jaime Andrzeicik, Jonathan Roath
Dec 28, 2022 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dave Gunderson

December 28, 2022

The workers treat you nice and they have great service every time I go to the dealership. More

by Ivanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelica Peters
Dec 28, 2022 -

Liberty Honda responded

Thank you for choosing Liberty Honda, Ivanna. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Dave Gunderson

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