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Liberty Honda

Hartford, CT

4.7
2,793 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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71 W Service Rd

Hartford, CT

06120

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Showing 2,793 reviews

February 05, 2023

The dealership workers were very nice, there could be more organization and attention to detail. More

by Kailah218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Roath
Feb 05, 2023 -

Liberty Honda responded

Kailah, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Dave Gunderson

February 04, 2023

I only worked with Udi but he was so helpful and continues to be very helpful. This is my second car with Liberty Honda. My first car was 16 years old. It was still running fine, I just wanted a new More

by mmordasky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amnon Udi
Feb 05, 2023 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Amnon and our team, and we look forward to working with you again. Mike Plummer

February 04, 2023

Quick, friendly and super super helpful. As someone who doesn’t know too much about cars I felt like they were able to help me without charging me for things I didn’t need/know anything abou More

by sarah.m.gelb712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2023 -

Liberty Honda responded

Sarah, Thank you for your business and this review. We're happy to hear James and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dave Gunderson

February 04, 2023

Love it she was great to me I will see you guys soon I’m around the corner More

by SANDRAIVELYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik, Angelica Peters, Jacob Mascola, Jonathan Roath, Kimberly Feliciano
Feb 05, 2023 -

Liberty Honda responded

Sandra, Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon! Dave Gunderson

February 03, 2023

Chloe was great, very helpful and responsive the whole time. I’m disappointed in the service overall since my brake caliper wasn’t actually replaced when it was supposed to be and I paid for it. Chloe cau More

by KOERND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik
Feb 06, 2023 -

Liberty Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Dave Gunderson

February 03, 2023

Honda Dealer Makes You Feel The Hospitality. Very Friendly. Very Courteous. Nice Staff. They Follow Up On Your Appointment . More

by ALOYSIOUS.SOMERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik, Jacob Mascola
Feb 05, 2023 -

Liberty Honda responded

Aloysious, It's great to hear that Jaime, Jacob, and Chloe were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda! Dave Gunderson

February 02, 2023

Justin was really helpful and it was easy and quick service with the Liberty Honda!! More

by dhruvmadhav98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dingle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Moffa
Feb 02, 2023 -

Liberty Honda responded

Thanks for your feedback on your recent visit to Liberty Honda. I'm glad to hear that Justin was able to assist you and that you had such a positive experience. Mike Plummer

February 02, 2023

Your service advisor, James Lanza was very uncaring. When my car was done he didn’t have the decency to let me know my car was ready.James just sat my paperwork in the window and left. I watched all the More

by sandrasimms07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Lanzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik
Feb 05, 2023 -

Liberty Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Sandra, and hopefully, we can get to the bottom of this. Dave Gunderson

February 01, 2023

Prompt, efficient, friendly and knowledgeable staff; reasonably priced. Waiting area could use some modernization and update. More

by matija.zajec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelica Peters
Feb 02, 2023 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Dave Gunderson

Feb 02, 2023 -

matija.zajec responded

Happy to you always provide excellent service. One of the main reasons I owe a Honda is the quality of service. Thanks, Matija

January 31, 2023

Chloe is the best! I recommend booking with her. She’s honest and makes you feel like family More

by S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon! Dave Gunderson

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