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Liberty Honda

Hartford, CT

4.7
2,794 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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71 W Service Rd

Hartford, CT

06120

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Showing 2,794 reviews

March 17, 2023

Im a little displeased because one of the issues with my car has not been fixed yet. The tire pressure light keeps coming on and liberty has looked at it twice and still no resolve. I have to take it back a More

by LOYALPRINCESS83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelica Peters
Mar 19, 2023 -

Liberty Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Dave Gunderson

March 17, 2023

I always have a great experience at Honda it’s what keep me coming back More

by ELSA.REYES
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Honda Driver to and from my home
Mar 19, 2023 -

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda. Dave Gunderson

March 16, 2023

Friendly service and wait times are decent. I sometimes come in without an appointment to get oil changed without a problem. More

by Jrichter7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon! Dave Gunderson

March 15, 2023

It would be great if there were coupons for services since the price for everything has gone up. It would just be helpful to be able to save some money or even be able to get more work done on the vehic More

by SHER1ESTONE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Liberty Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Dave Gunderson

March 15, 2023

Best service ever. I’ve owned cars for 50 years and Liberty Honda has the best service and Chloe is the best service rep! More

by John.rodis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Liberty Honda responded

Thank you, John! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda! Dave Gunderson

March 15, 2023

Jonathan was very helpful and professional. I’m happy I went to him for assistance! More

by LILLUCYLUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
Mar 16, 2023 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad Jonathan and the team were able to help, and we hope to see you again! Dave Gunderson

March 15, 2023

Service department is very professional. They stay on schedule and do a good job of explaining work done afterwards. Prices seem pretty fair too. More

by cmelchreit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
Mar 16, 2023 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dave Gunderson

March 14, 2023

My trunk opens easily now and Jonathon was very helpful with getting the repair covered by warranty. I was happy with the service. More

by rockwood.amanda09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
Mar 15, 2023 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear that Jonathan and service our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dave Gunderson

March 14, 2023

I’m not sure why I was asked to provide feedback on Daniel. I worked with Rick Kossikowski and he is amazing. He kept us informed of every step along the way and is very knowledgeable about the cars yo More

by mark.levesque
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Kossakoski
Mar 15, 2023 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Rick here at Liberty Honda. We appreciate your business and hope to see you again soon! Mike Plummer

March 14, 2023

Taken on time, excellence explanation by Service adviser Jamie, great service on a timely basis. Highly recommend Jamie and Liberty service department. More

by CAROLEKKELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
Mar 15, 2023 -

Liberty Honda responded

We are very happy to hear that Jaime provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dave Gunderson

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