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Liberty Honda

Hartford, CT

Overview
Employees
Reviews
Vehicles
4.7
2,794 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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71 W Service Rd

Hartford, CT

06120

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Showing 2,794 reviews

March 29, 2023

I was impressed with the service from a previous service order and decided to go back for this recent work. I have no regrets and was very happy with the service and the convenience of having the rental ava More

by Dee_vega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
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Mar 31, 2023 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon! Dave Gunderson

March 29, 2023

Very pleasant and responsive. Let us know what is needed for next service appt date. More

by naomi.willard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2023 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Dave Gunderson

March 29, 2023

Liberty Honda was excellent. Service rep Jim Lanza was knowledgeable and courteous. My problem was resolved More

by billsprague55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2023 -

Liberty Honda responded

Thank you for the kind words for Jim in our service department! We look forward to sharing your compliments with him. Please don't hesitate to let us know if we can be of further assistance. Dave Gunderson

March 29, 2023

Everything was fine. Udi did state we could possible get car mats since we had to wait for the car but that did not happen. More

by twunch93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amnon Udi
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Mar 31, 2023 -

Liberty Honda responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Mike Plummer

March 29, 2023

Robbie was amazing and very knowledgeable when helping me purchase my new vehicle! Didn’t push me at all and was honest throughout the whole transaction. More

by Dianam10467
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2023 -

Liberty Honda responded

It's great to hear that we were able to help Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda! Mike Plummer

Apr 03, 2023 -

Dianam10467 responded

Thank you

March 27, 2023

I always have great service when I have work done on my care. The people are very nice. More

by SDHOWARD194
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2023 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dave Gunderson

March 26, 2023

Service performed was as requested and duration and cost as provided beforehand. Service tech provided recommendations for additional maintenence items and what time frame to perform them within. It is al More

by rpb404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2023 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Dave Gunderson

March 26, 2023

I bought my Fit there some years ago and I’ve done all my service there. I’ve always been really pleased with the helpful staff in every department. Chloe and Jaime are absolute gems! More

by REPOITRAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik, Angelica Peters, Jacob Mascola, Jonathan Roath, Kimberly Feliciano
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Mar 27, 2023 -

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Dave Gunderson

March 26, 2023

Chloe provided excellent service and assisted in ensuring my part was covered within the warranty. More

by MARCAZETOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Landon, Jonathan Roath
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Mar 27, 2023 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chloe and our team, and we look forward to working with you again. Dave Gunderson

March 26, 2023

Helpful, prompt, good communication and trustworthy. I would love for it to give some promotional coupons to Honda owners. More

by KNR95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2023 -

Liberty Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Dave Gunderson

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