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Liberty Honda

Hartford, CT

4.7
2,794 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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71 W Service Rd

Hartford, CT

06120

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Showing 2,794 reviews

April 04, 2023

Very good service, thank you I will go back again also recommend for other people and friends More

by JETS19690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
Apr 05, 2023 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come! Dave Gunderson

April 03, 2023

I Love doing business with Liberty Honda! Just purchased my second car from them and experience was amazing both times. All of the staff I worked with Caitlin, Rocky, and Ricky were knowled More

by bridburg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caitlin Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Kossakoski
Apr 03, 2023 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon! Mike Plummer

April 03, 2023

The service department was very responsive. They handled all the paper work quickly and made sure the parts were available and on time. Answered all my questions. More

by JOHNSALA0
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician who's name was Jose I think
Apr 04, 2023 -

Liberty Honda responded

Thanks, John, for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon! Dave Gunderson

April 03, 2023

They tried to fix it via software updates but it doesn’t seems the software updates has this resolved issue. Last week I was in NY and my pilot’s engine was turned off after active delay in traffic many tim More

by SACRIN7211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
Apr 04, 2023 -

Liberty Honda responded

Thank you for choosing Liberty Honda! We appreciate your business, and please don't hesitate to reach out if we can be of any further assistance. Dave Gunderson

April 02, 2023

Friendly staff. Great location. Would be great if you had a better play area for toddlers More

by Liliaarellano86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
Apr 02, 2023 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this feedback! Dave Gunderson

April 02, 2023

Service was timely and efficient and people were great. Good price and very nice waiting room More

by BERNAICHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelica Peters
Apr 03, 2023 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dave Gunderson

April 01, 2023

Liberty Honda provided a diagnostic report for my Honda Accord., I only wanted the clutch diagnosed as that was the current issue. More

by Greg B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chloe Truglio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Liberty Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Dave Gunderson

April 01, 2023

Quick service, good attention to detail, friendly staff, and the scheduling was only a few days out! More

by SNIKN74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2023 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon! Dave Gunderson

April 01, 2023

Always fast, strait forward process. I only service my minivan here and will continue to do so! More

by Maggiecl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelica Peters
Apr 02, 2023 -

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda. Dave Gunderson

April 01, 2023

For the time being I would, but I’m really disappointed that there’s no accommodation to providing long-term customers with a simple five or a $10 coupon to have an oil change. I’ve owned Honda Accord sinc More

by njo.2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2023 -

Liberty Honda responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Dave Gunderson

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